PawSquad Bewertungen 434

TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I am very happy with PawSquad, I have used the service several times for my puppy instead of having to go to the vets and each time the advice from a qualified vet (usually early hours of the morning... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It was a Sunday and no local vets were open. I was relieved to have a phone consultation with a vet when my dog was vomiting, staggering and shaking after being given ear drops. His diagnosis was a p... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Really helpful advice from nice informative kind vets, very easy to talk to and the video links are a great way to show the issue you are concerned with. Definitely recommend them especially as there... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Bad experience, our cat become very ill suddenly last weekend, too poorly to take to an emergency vet, nearly an hour away. They suggested using paws squad. After filling in information on the app... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Tierarzt
  2. Tierärztlicher Notdienst

Vom Unternehmen geschrieben

As a pet parent, your pet’s health and wellbeing is your priority, and just as you can tell when they are happy, you also know when something is not right. At PawSquad, our 24/7 online vets help you to be sure you are doing the right things to keep your pets healthy and happy. Whether it’s an urgent online vet consultation you need or more general pet care advice, you can be confident that help is available to you when you need it. Online or on the app, at the touch of a button, speak to our vets about general pet health, preventive healthcare, pet arthritis, behaviour, and more! Go to PawSquad.com, or search PawSquad in the App Store or Google Play. Any pet, any problem, any time.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

434 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 91 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Dr Raquel Amils-Arnal was amazing

Dr Raquel Amils-Arnal was amazing!
She really listened to my concerns and gave me very helpful advice! She has really put my mind at ease. She took her time listening to me and answering all of my questions.

20. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Since registering 3 weeks ago

Since registering 3 weeks ago, I’ve already sought the advice from a Vet for two concerns.
I was the first in the queue both times, so I didn’t have to wait long at all which was such a relief.
The immediate feedback and Report to reference afterwards was fantastic, knowing I could help my Kitten feel better straight away.
I highly recommend signing up!

10. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The team are great and offer some…

The team are great and offer some immediate advise on any issues that I would otherwise have to wait to get into the vets on! Really helped to calm me down and offer some ideas on how to clean the cut on his feet and what to look out for. This is the second time we have used the service and I always make sure to recommend them to all my pet parent friends.

4. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I was very sceptical before using the…

I was very sceptical before using the Pawsquad service but having been very concerned about my poorly dog after hours I thought I’d give it a try. The vet I spoke to was lovely and the advice I was given was so helpful and put my mind at rest until the following day when I could go to my vet. Thank you.

26. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent veterinary advice

The vet we spoke with (Dr Angelos Chyrsopoulos) listened carefully to what we had to say, observed our dog via a FaceTime call, and answered all our questions clearly. The advice he gave us was acted upon immediately and may have helped to save our dogs life.

24. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Saved my dogs life

There is nothing more distressing than seeing your pet sick and feeling totally helpless. My dog has recently been diagnosed with diabetes and it’s very unstable at the moment. He is so unwell and we don’t know if he will make it through this ordeal. Over the Easter weekend, he took a turn for the worse. Who would I call early hours of the morning over Easter? Then I remembered my access with Pawboost to an online vet 24 hours a day. Without that vet, my dog would have certainly died! The wonderful lady vet that dealt with us diagnosed DKA (Diabetic Ketone Asitosis) and it is fatal. She arranged where to take him, they even tell that vet that we are on our way, even supplying a sat map with directions of how to get there. It’s a wonderful service and I can’t recommend enough for pawboost members to use this facility.

20. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ruth the vet has helped massively put…

Ruth the vet has helped massively put my mind at ease tonight with my puppy, she gave me great advice as i suspected my puppy to have an insect bite (bee) she advised to use a cold compress which worked and to crate rest her. After about a 3 hour nap in the crate she came out very playful and was no longer limping. What a great service this is. Grateful to yumove for allowing me to have this subscription!

27. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

USELESS

you have mobility issues and think this is an option ? think again before you waste time and money. My cat got a bald patch that can be seen with pictures, whoever spoke with me advised to speak with a vet as they cannot prescribe anything, also didn't get any further advise, just my money down the drain.

23. April 2025
Bewertung ohne vorherige Einladung
PawSquad-Logo

Antwort von PawSquad

Hi, I am sorry to learn you are unhappy with our service, if you would like to email welcome@pawsquad.com we can offer a refund and look into your call.

Bewertet mit 1 von 5 Sternen

Highly Disappointed – What’s the Point of This Service?

I’m highly disappointed with PawSquad. I booked two appointments—one for my cat’s ear and another for fleas—and in both cases, they simply told me to visit a vet in person. They offered no treatment or medication, making the service feel completely useless. I don’t understand what the subscription fee is for if they can’t handle basic issues. Total waste of money.

14. April 2025
Bewertung ohne vorherige Einladung
PawSquad-Logo

Antwort von PawSquad

Hi, Sorry to hear you are unhappy with the service. If you would like to send an email to welcome@pawsquad.com we will happily look in to this for you.

Bewertet mit 5 von 5 Sternen

This service is absolutely superb

This service is absolutely superb. The vet I spoke to was really good and I got exactly the advice I needed out of hours for a reasonable price. I'm glad this exists and I'll definitely be using it again.

13. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Efficient and thorough

It’s always an efficient service from the team. Dr Parena was thorough and firm. She put my mind at ease straight away. The reassurance was helpful as it’s difficult to know what to do with tiny kitties who can’t indicate what’s wrong. My kitty has been recovering well. All advice given was easy to follow.

Thank you again for another stress free event to the team from Pawsquad.

30. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My Cats Are Covered – And So Is My Sanity!

Year two with this pet insurance and I’m still purring with satisfaction. Both of my cat babies are insured (because they own my heart and my wallet). I recently used their online vet consultation and was pleasantly surprised — no waiting rooms, no cat carriers, and no dramatic yowling (from them or me). The best part? I got to chat instead of make a phone call. As someone who treats phone calls like a horror movie, this was a huge win. Fast, easy, and drama-free — just the way my cats like their snacks and I like my vet services. Highly recommend!

28. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Paid the fee and no one answered the…

Paid the fee and no one answered the video call, and no one’s replied to my emails. What a scam, when you’d desperate for advice for your sick animal you’d try anything

30. März 2025
Bewertung ohne vorherige Einladung
PawSquad-Logo

Antwort von PawSquad

Hi I am sorry to hear you had technical issues with your call, if you can email our customer service team at welcome@pawsquad.com we will be happy to look into this for you

Bewertet mit 4 von 5 Sternen

Connection issues but overall good experience

I have PawSquad included in my insurance plan and have tried to use the PawSquad app on a couple of occasions but had connection issues - one downside is being unable to switch between other apps whilst in the queue, for example.
However I stuck it out a couple of days ago when my dog went lame. I was connected within 5 minutes and had a video call with a vet, until unfortunately this was terminated for an unknown reason. I was unable to request to reconnect to the same vet which I feel there should be the option to do, so had to wait another 5-10 minutes to begin a new consultation with a different vet.

The vets seemed knowledgeable, comfortable in assessing via video call and provided thorough explanations and advice. Ultimately it saved me potentially hundreds of pounds in emergency vet fees, and I will use the service again.

21. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Online Consultation

I had to contact the online vet as I was worried about my puppy. The vet I spoke to was very thorough asking me relevant questions and via video checking my puppy out as a physical vet would have done.
Puppy all recovered now

28. Februar 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr