PawSquad Bewertungen 434

TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I am very happy with PawSquad, I have used the service several times for my puppy instead of having to go to the vets and each time the advice from a qualified vet (usually early hours of the morning... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It was a Sunday and no local vets were open. I was relieved to have a phone consultation with a vet when my dog was vomiting, staggering and shaking after being given ear drops. His diagnosis was a p... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Really helpful advice from nice informative kind vets, very easy to talk to and the video links are a great way to show the issue you are concerned with. Definitely recommend them especially as there... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Bad experience, our cat become very ill suddenly last weekend, too poorly to take to an emergency vet, nearly an hour away. They suggested using paws squad. After filling in information on the app... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Tierarzt
  2. Tierärztlicher Notdienst

Vom Unternehmen geschrieben

As a pet parent, your pet’s health and wellbeing is your priority, and just as you can tell when they are happy, you also know when something is not right. At PawSquad, our 24/7 online vets help you to be sure you are doing the right things to keep your pets healthy and happy. Whether it’s an urgent online vet consultation you need or more general pet care advice, you can be confident that help is available to you when you need it. Online or on the app, at the touch of a button, speak to our vets about general pet health, preventive healthcare, pet arthritis, behaviour, and more! Go to PawSquad.com, or search PawSquad in the App Store or Google Play. Any pet, any problem, any time.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

434 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 91 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent service for straightforward issues

I contacted this company as my dog was pacing and panting, and our vets were closed. I had an initially consultation with Alison who was really friendly and empathetic to my dog’s needs. She advised a simple home remedy which worked brilliantly. She advised a review a few hours later, and that vet also did a video assessment and confirmed my dog had settled with normal breathing. They really put my mind at rest, and I wouldn’t hesitate to contact them again. If my dog was injured he would need an emergency vet out of hours as they can’t prescribe, but for straightforward issues I wouldn’t hesitate to recommend .

5. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Contacted paw squad as my whippets dew…

Contacted paw squad as my whippets dew claw was hanging off, video chat from a vet called Ruth, absolutely brilliant service, lovelly lady also very knowable and gave the total correct advice

28. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I only had to wait a few minutes before…

I only had to wait a few minutes before being attended to by the vet, who was both professional and supportive. She paid close attention as I explained the issue and utilized a video call to better understand the situation. Her guidance was insightful and filled with expertise.

30. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had a poorly kitten and messaged the…

I had a poorly kitten and messaged the paw squad 24/7 vets. I had an initial web chat, then a video consultation. This all took place very quickly and the vet was fantastic & really friendly. We ended up being advised to head to our nearest emergency vet and was seen straight away. This was my first time using paw squad and would recommend this service 100%.

23. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Helpful and reassuring

I only had to wait a short time for the vet to come online. She was thorough with her questions and helpful with her advice. I felt reassured that I could treat my pet over the weekend, as advised, until attending my own vet on the Monday morning.

13. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This service is incredible

This service is incredible! We have free access via our Yumove supplement subscription and have used it multiple times. It’s free and very quick, we’ve never waited more than a couple weeks of minutes. In all occasions they have been like a triage nurse, do we need to see the vet in person urgently / at all. Given how much it costs to see the vet, this has saved us a lot of money. Plus one of our dogs is terrible at the vets and hates being examined this is the perfect way to only put her through that stress if absolutely necessary.

I can’t believe it’s free! Amazing

5. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Paid £24 for a chat !!

Paid £24 for a chat !!! Vet was not able to do a prescription as advertised. Very angry at the false advertising and waste of my time.

14. November 2025
Bewertung ohne vorherige Einladung
PawSquad-Logo

Antwort von PawSquad

Hi, sorry to hear you are unhappy with our service, unfortunately we are unable to offer prescriptions online and do state this. If you would like to contact welcome@pawsquad.com with information of where you seen this advertised we will look into this for you and issue a refund.

Bewertet mit 1 von 5 Sternen

Was in the wait que for an hour

Was in the wait que for an hour. When I did get on it disconnected as I went to take a picture for the vet. 24/7 is false advertising. Vet probably could have warned me that taking a picture would cause the call to fail.

11. November 2025
Bewertung ohne vorherige Einladung
PawSquad-Logo

Antwort von PawSquad

Hi, I am sorry to hear there was a technical issue with your call. If you could email welcome@pawsquad.com we will investigate what happened during your call.

Bewertet mit 1 von 5 Sternen

Terrible service

Terrible service. I was worried about my pet and paid £24 for a consultation. Just as I paid the website crashed. I received email and receipts to say I’d paid. Logged back in. No record of my payment or appointment. Emailed several times but no response. So much for a 24 hour service. I now request a full refund!

25. Oktober 2025
Bewertung ohne vorherige Einladung
PawSquad-Logo

Antwort von PawSquad

Hi, I am sorry to learn there was technical issue with your appointment. I believe our customer service team has replied to you this morning, but if you have not received this, please email welcome@pawsquad.com and we will look into it for you.

Bewertet mit 5 von 5 Sternen

Brilliant service

Great advice and put my mind at rest. Very friendly and empathetic. I’m so glad that I signed up for this. Help is available 24/7. I would highly recommend.

30. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

PawSquad Provided 5 Star Service

I was feeling extremely anxious when my toy poodle experienced distressing problems pooing after being spayed. The online vet, Elizabeth, calmed me down and took time to go through lots of health checks before giving me great advice. Bonnie was back to normal in no time and I’m so impressed with PawSquad 🐾

28. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended!

We have a complementary subscription through our regular vet's care plan. Our cat got sick on a Sunday and we didn't know whether we should be driving to emergency out-of-hours hospital. We got a video-consultation within minutes and the vet was very thorough. She watched for heart-beat/breathing and with her guidance we tested for hydration of skin and gums. Ultimately she helped us decide to wait till the morning and go to our regular vet. Our cat's condition improved over-night and we took him to see the vet on the Monday.

I got the sense that the online vet was thorough and would air on the side of caution. If our cat's condition has worsened then we would have taken him to the hospital but her judgment call was sound and the video call probably saved us several hundred pounds.

I think PawSquad is an absolute asset and perfect for those times when you might not know what to do - incredibly reassuring and helpful.

7. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Friendly & knowledgeable on line pet advice

Contacted pawsquad via on line chat, as it was 5am & my partner was sleeping. Vet I chatted with, was patient, friendly, knowledgeable and very easy to deal with.
Also received an after chat report as well as a follow up email asking if my pet was ok and not to hesitate getting in back in contact, thought this was a really nice touch.
Wouldn’t hesitate to recommend or contact pawsquad again

12. September 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr