parks.uk.com Bewertungen 225

I was a bit wary about ordering from Parks Motor Group given the reviews here but they have been excellent. Less expensive than my local BMW dealer with very quick delivery so what's not to like? I would happily buy from them again. Thanks for the great service.

New car waiting to be collected and the keys went missing,now a week later replacement keys still not arrived.How is this acceptable?

I'm about to make a very bold statement. It's not an opinion - its a cold hard truth.

Park's Motor Group, particularly Park's of Coatbridge, knowingly issue fake MOT's.

The After Sales Manager - Jim Milligan - there knows, the Group Servicing Manager - Scott Menzies - he's a charmer, when it suits him - he knows, so one would assume his bosses above him know, they all know. And they cover it up. And ask you not to report it to DVSA. And, they allegedly fix all the stuff they "missed".....completely free of charge (just in case anyone thinks they weren't accepting responsibility) Except they didn't.

I have all the photos, emails and texts to prove it all. And it's all been passed to the relevant authorities.

And, just so my anger is understood - this is the car that my 17 year old daughter was been driving about in all summer. All allegedly "fixed". Except it wasn't. And - yes a year is a long time in motoring - but 1800 miles isnt. She's been away at uni since the end of September.

One big pothole -v- a car with one of these MOTs - someones finding their loved one in a field. And I'm grateful every day that by pure luck, it wasn't us. Don't give them the opportunity to do it to someone else.

Avoid working for this company. Absolute heartless people! They don’t care about you or your wellbeing. They expect you to work 44+ hours a week for 20k base salary. God forbid you ever request time off…they’ll make fun of you behind your back.

Mamud was very friendly and helpful through the whole process! Thanks again!

I recently purchased a car from Michael Kavanagh at Park's Hyundai, East Kilbride. Would highly recommend Park's and particularly Michael. I've never been a fan of going into car dealerships tbh due to previous experiences where they are usually pleasant enough but can be quite pushy and patronising. My experience at Park's Hyundai East Kilbride wasn't like that at all and was actually quite refreshing. It's a really welcoming vibe in there and Michael is genuinely the best car sales executive I've ever dealt with in my 20+ years of driving and owning cars. Lovely guy. He seems so naturally nice and good at his job. I've already been recommending him to friends and colleagues. So easy to talk to and deal with, as well as being very helpful and efficient. Not a typical pushy salesperson at all, which was a relief as that just puts me right off. I must have changed my mind between 2 cars at least 5 times and took so much time trying to decide but Michael was very understanding and patient and didn't pressure me or rush me in the slightest. He sussed out the perfect car for me. I was initially interested in a different car but I'm so glad Michael opened up my options with other suggestions when he'd sussed what might suit me better. He was spot on 👌 Whether you know exactly what car you're after or not, I'd definitely recommend Park's Hyundai East Kilbride and dealing with Michael. Will definitely be going back there for my next car and hope he'll still be there 🤞
Please pass on my thanks to Michael 🙌🏻

I decided to purchase a Honda Jazz at the Park’s Honda garage in Doonfoot in Ayr. Couldn’t be happier with the whole experience. Dennis Hay, the salesperson was excellent, can’t praise him highly enough, and to Susan Shanks as well, who met us on entry, different class from most car dealerships. Susan and Dennis made buying a car, easy , smooth and a pleasure. Thanks team, top notch, thanks, Drew Semple, Ayr.

Where do I start? Car finally went into Parks EK in 12th january ...broke down on the 5th...I thought Evan Halshaw motherwell was bad with their lack of communiction n bad service but this company takes the biscuit...very rarely call me back and i,m left in limbo with promises of regular updates by phone which never materialise...made complaints..still waiting on supervisor phoning me back for this complaint..service guy Zac promised twice to phone n keep me updated...am still waiting on his phone call from 16 days ago .
Car had faulty electrics..its only20 months old...they didnt know how to fix it so contacted renault in france...thyeve fixed a part ..now waiting on another part from france....no updates..will be going elsewhere for next car...reminds me of faulty towers which uve told them!!

Purchased a brand new kia sportage at parks East kilbride from Duncan. Was led to believe at the time that 2 years free was included. When i called to arrange first service, i was told the service wasn’t included in the paperwork and there’s nothing they can do now. Duncan and the sales manager have not returned any of my calls and i’m just being ignored. To me its a typical case of salesman will say anything at the time to try get the sale through even if the free service wasn’t an option at the time. More fool us for not checking the paperwork properly and confirming this was in place but we trusted that i was.

Terrible service - bought a used car that is just turned 2 years old ( bought under 8 months ago from EK)- broke down major electrical fault and was taken to parks by AA ek a week ago - since then we have phoned everyday to get an update - told to drive car ( clutch gone ) to Irvine as that is where car was brought up from - every day we have phoned to ask about a courtesy car and progress as am NHS community nurse and told someone will phone us back and they never do - appalling service and left in dark with no car - would not recommend making any purchase from this company

Just had the sales manager for Parks of Hamilton Renault East Kilbride calling us threatening legal action because we put our negative experience up on reviews & social media. Everything on the reviews was the truth & we have proof. Apparently we were 'accepting' of their ridiculous offer for our car which we handed back after CONSTANT issues from the 1st week we had it. More like..... we had no option, other than keep an unsafe car which we weren't prepared to do. Wow, they really are a shocking company!! They just keep delivering that diabolical service! The sales manager basically just called to shout at us, try to belittle us & puff his chest out. They are bullies. Nasty, unhelpful & don't believe anything you say. Horrible horrible place. Oh and just to add. When we called the head office to tell them all the problems & make a complaint. The lady who took the call didn't realise she hadn't pressed mute & we heard the woman she asked what to do with this complaint "Just tell them anything to get them off the phone"
They are nice as pie when they're selling you a car which most of their good reviews are from but if there's any issues with your newly purchased car......... they are nasty & horrible!!

Parks Ayr: I would give 0 stars if I could! Customer service none existent, after having to wait 5 months to book my defender in for work covered under the warranty, 4 months later the exact same issue occurred.

So as before I dropped the car in first thing, rang numerous times after lunch to get an idea when I could pick it back up; no one available to speak to me about it, they’re all with other customers, took my number twice, someone will ring you back asap. No phone call! So rang again, and again no one was available to speak to me regarding the work.

So I walked in, asked how long it might be (not a single customer in, and still no one to return my call!) was told to my face that they’re working on my car as we speak: no they’re not, I’ve just walked past my car and it’s not moved all day, it’s now 3.30pm! I can not stand being lied to my face!

This is not the first time I’ve experienced poor customer service from this place, last time I was in I asked about buying a new car, I was told very dismissively to ‘look on line’

As I’m writing this, there’s another couple of customers obviously receiving the same level of poor service I am, this is clearly an area that needs huge improvement!

The past 20 years I’ve always landrovers, won’t be buying another car from them!!

If I could give a no star review I would!!! Sold us a faulty unsafe car constant issues from first week of having it. Engine management light, suspension problems, car cuts out while driving.
Refused us a refund within the first 30 days when we asked, told us we couldnt do that. Then after owning the car for 3 months of which Parks has had it for 6 of those weeks, it has more issues.
We finally Told them we've had enough & want our money back but they are offering to take it back for £2500 less than we bought it. We've been patronised by the staff, treated as if we are stupid. They try to make it out as though they are 'doing us a favor' as we were told by offering us that amount. After contacting Head Office with the promise of a manager calling back, They never do and are also not interested. DO NOT BUY FROM PARKS!!! THERE ARE PLENTY OF OTHER DEALERS TO PURCHASE A SAFE ROADWORTHY CAR FROM. TO TOP OF THIS SHOCKING DEALERSHIP, THEY ARE NOW TREATING WITH LEGAL ACTION FOR BAD MOUTHING THEM!!!!!!! DO NOT TRUST PARKS OF HAMILTON!!!

Absolutely furious. Reserved a Fiat Panda online last night from Ford Inverness branch. The car was still available online and I easily paid my £200 deposit.
To my surprise this morning I received a call from the branch telling me the car was sold.
The branch sold the vehicle between 4pm and 5pm last night. Why was this still on the website at nearly midnight ? The gentleman who phoned me from the branch was apologetic. Wasn't his fault but poor show Park's.

We recently bought a Suzuki Swift from Parks East Kilbride, Steve was extremely helpful and really knowledgeable, which secured our decision to purchase a car for our daughter, service provided after purchase has been excellent.

Just bought a Nissan Micra for our daughters from Liam. Overall a great experience. He looked after us throughout the process and made it easy to select the right car.

I bought a car from Park Motors Elgin on 9.7.24 and the next day there was water coming in through the roof. I took it back and thought it might be a seal, which didn't bother me. I was then told that it needed a new skin on the roof inside. This did bother me so I phoned and rejected the car, asking for a full refund. No refund given but after complaining to their Head Office, Hamilton I was offered another car from their Ayr dealership, which I was assured was in immaculate condition. I accepted the car. After a week and a half I started hearing a noise every now and then, but thought I was being paranoid. A week later my daughter heard the noise (whining) so I took it to my local mechanic who said to take it back to the dealership. I did this and after checking they said that the clutch and the flywheel had burnt out, but that I wasn't covered under the manufacturer's warranty because it was driver error, in other words it was my fault. I am now waiting for The Motor Ombudsman to allocate an administrator to investigate my complaint. I have been advised by 2 different mechanics that as I was driving locally and didn't put on too many miles it wasn't my fault. I've been driving for many years and have never burnt out a clutch. I paid thousands for the car and within a week and a half there was something wrong with it. The first car I had 24 hours when there was a serious fault with it and the second car for one and a half weeks when I thought there was something wrong, which turned out again to be a serious fault. Park Motor's are not interested in my complaint, which is why I have had to go to Consumer Rights and The Motor Ombudsman. I haven't had a car since 22.8.24 and I haven't had a refund to enable me to buy another car - shocking way to treat a customer. Two cars with serious faults within 2 months and if I could give Park Motor's a 0 star I would.

Recently bought a car from Parks Hamilton from Liam McNicholl and am so happy with my service received and he made the experience very positive.

Would definitely return.

Recently purchased my new Dacia today and would highly recommend Dacia at Parks East Kilbride ⭐️⭐️⭐️⭐️⭐️
Thank you Jonathon for all your professional guidance and support in making our purchase run smoothly ⭐️⭐️⭐️⭐️⭐️

Absolutely first class customer service from Paulina Kokoszewska at Land Rover Aberdeen, constantly kept me uptodate with my vehicle's status and made me feel like a very important customer - even though my vehicle was a recall - purchased from another dealer, keep up that amazing service and you will go far.