Paris Aéroport Bewertungen 

Des la sortie de mon vol en provensnce des USA nous sommes toujours agresses par des racoleurs taxis , c est la premiere image que les touristes ont. Ce sont des voleurs patentes et ils doivent avoir des protections pour pouvoir etre aussi presents et ce depuis trop longtemps. Je me suis accroche avec l un d entre eux et j ai tout de suite vu qu il s agissait en plus d une vraie mafia. J ai honte.

I had a very uncomfortable and disappointing security experience at Paris airport.

When we entered the security area, we were directed to a separate line because we had a stroller. That was understandable, but the line moved extremely slowly because many families had to remove everything from their strollers, and some were asked to fold them while others were not, with no clear explanation.

Just as it was almost our turn, we were told to stop while two wheelchair passengers were moved to the front. I understand that passengers with reduced mobility may need priority assistance, but the process seemed very disorganized. Several people accompanying them also went through security at the same time, and at that moment there did not appear to be any security officer properly monitoring the gate. Even when the alarm light came on, nobody seemed to respond or check them.

When it was finally our turn, a security officer returned and told me to fold our stroller. My two children went through first. When I walked through, the red light came on. I did not understand the instruction given to me in French, so I thought it might be because I was wearing my watch and bracelet. I raised my hand to show them, but the officer gestured at me very abruptly and said “go back” in a rude tone. My husband commented that the way she was speaking was rude, and she repeated “go back” even more loudly and aggressively.

I went back and walked through again. Another male security officer then came over and removed my Apple Watch and gold bracelet without explaining where he was taking them or where I should collect them afterwards. I did eventually get them back safely, but the whole process felt stressful, confusing, and poorly handled.

What bothered me most was the inconsistency. Some people appeared to pass through even after the alarm went off without being checked, while we were treated as if we had done something seriously wrong. If someone had carried a dangerous item through during that confusion, who would have been responsible?

Paris is a beautiful city, but this airport experience left a very negative impression, and I am not sure I would choose to come back.

Très mauvaise expérience à l’aéroport Charles-de-Gaulle, Terminal 2D.

Le dimanche 24 mai, en raison de contrôles de sécurité extrêmement longs et, à mon sens, excessifs, j’ai manqué mon vol pour Milan.

Nous étions au poste de contrôle n°6, ou en tout cas à l’avant-dernier poste sur la gauche en arrivant depuis la file principale. Le contrôle a pris un temps démesuré. Malgré mes demandes répétées pour signaler que mon vol partait bientôt, aucune accélération n’a été apportée au traitement de notre passage.

Nous sommes arrivés aux contrôles à 16h30 et n’avons atteint la porte d’embarquement qu’à 17h20, alors que notre vol décollait à 17h20. Nous avons évidemment manqué l’embarquement et avons dû acheter de nouveaux billets.

Ma fille et moi voyagions avec deux bagages cabine. Dans mon sac se trouvaient uniquement une liseuse électronique et quelques effets personnels. Je comprends parfaitement la nécessité des contrôles de sécurité et je suis favorable à leur rigueur, mais attendre près d’une heure pour franchir le contrôle me paraît totalement disproportionné.

Cette situation nous a causé un préjudice important, tant sur le plan financier que sur le plan personnel. J’espère que cet incident sera pris en compte afin d’améliorer l’organisation et les temps d’attente des contrôles de sécurité.

One of, if not, the worst airports i've ever been to. We had to transit here and even yet it took us longer then at the intial aiports we departed from. The staff we the rudest staff ive come across, i personally saw one member of staff shout at a passenger, another completely ignoring passengers asking for assitance, and at the security gate due to the chaos they stacked trays on top trying to rush through and someone's laptop dropped on the floor. We had a connecting fight which landed on time, but due this chaos we missed our flights at the security gates. All this was on our way back home from a long trip! We got a flight that day after 5hrs due to our missed flight so one would think we would have alot if options for food eat the airport, not even that! Terrible food options. All in all DO NOT expect a World class airport like Qatar, Singapore, UAE etc, if those are 10/10 this woukd be a 1/10, the one is because the facilities are clean and modern but thats it.

...if he knew the level of incompetence this place now represents.

If only you could avoid CDG passport control . Absolute chaos, 2 hours of queuing, massively understaffed and zero urgency.... and this is with ZERO biometrics... isn't it the French who wanted them?

Paris might be beautiful, but CDG passport control is an embarrassment to a major international airport.

Worst airport in the world.
Customs broke an item whilst checking bags, then they were typically over the top rude, so we made an official complaint.
Now after making the complaint and providing the details to staff at the airport, we followed this up on our return.
It was to my amazement that no details were passed on during the incident and they could not find the incident on cctv (after providing time, flight details and date we went through customs, this was supposed to be a high security setting, more like a scene out of the pink panther.
Worst customs team ever, be careful with your items, French airport security to not care
Visited in April

Ça fait 26 ans que je sillonne beaucoup d’aéroports du monde. Celui de Roissy et de loin, celui que je trouve le plus pénible. Des parcours passagers comme chez IKEA, des saturations de partout, des goulets d’étranglement, les PARAFE toujours en panne, … etc … ect. Même quand y a personne, on n’enlève pas les serpents de queue, ce qui fait qu’on parcours des kilomètres pour rien. Rien n’est pensé pour le confort du passager, tout pour lui piquer son argent. Et ça c’est beaucoup dégrader depuis une quinzaine d’années. Aller voir Singapour, Bangkok, Istanbul, prendre des leçons là-bas.

This is easily the worst Airport in the world. Only one electronic passport scanner open and this one kept stopping. Only one very rude and totally useless assistant who was not interested and would not help passengers, the flight will not wait because of the passport control, sort it out CDG as this is a very bad way to treat travellers.

Genuinely one of the most embarrassing and unpleasant airport security experiences I’ve had. One staff member in particular (middle aged black guy) acted like helping passengers was physically painful for him. Zero communication skills, zero professionalism, just standing there barking “bag” over and over instead of using an actual sentence like a normal human being.
My partner politely asked if he should remove his watch and got treated like he’d committed a crime for asking a basic question. The attitude was arrogant, lazy, and unbelievably rude from start to finish. If your entire job is dealing with the public, then maybe learn how to speak to people properly instead of acting miserable and inconvenienced by doing the bare minimum.
We left security genuinely embarrassed and frustrated because of one aggressive, blunt staff member who clearly shouldn’t be anywhere near a customer-facing role. Airports are stressful enough without power-tripping staff making passengers feel stupid for asking simple questions.

1,3 sur ce site, 4,7 sur le site aeroport de Paris, c'est qui qui ment???? Je viens ici dresser un tableau édifiant du traitement des handicapés, Avant aero. cdg j'ai pu faire des comparatifs avec des aeroports d'asie (les thais sont les meilleurs.)arivé à ch de Gaulle. 7h30, vol parfait cathay airways. Je demande un fauteuil roulant. il faut passer le bridge (passerelle) à pied, les autres aeroports viennent à la porte de l'avion. je boitille jusqu' à la fin de la passerelle , controle passeport de la police , ok.2 types avec des tablettes à la main nous disent qu'ils faut patienter, ok. Ils pianotent sur leurs tablettes 10mn et passent des coups de téléphone, les employés apparemment ne sont pas la, il n'yen a qu'un seul pour 4 handicapés. Nous avons attendu la sortie complète de l'avion et l'embarquement d'un autre Au bout d'une heure, assis sur un bloc de chauffage en métal de 30 cm de haut (confort au top). Nous avons pu nous déplacer vers les bagages avec un échange de 3fois du personnel pour pousser un fauteuil roulant???? Bizarrel'organisation! ENfin j'arrive aux taxis aprés une heure et demie d'attente. J'ai raté mon train naturellement grace à eux en comptant large en amont. Alors 4.7 de note sur le site aéroport de Paris, je ne suis pas d'accord du tout.

Credo uno degli aeroporti peggiori al mondo. Brutto,vecchio,sporco, personale maleducato ed inefficiente. Al controllo passaporti di una lentezza infinita,retrogradi come pochi,tutte le postazioni automatiche erano fuori uso, la fila arrivava a Milano a momenti, gente impaziente in quanto avrebbe perso la coincidenza e fatto presente al personale che in piedi come dei pali non hanno fatto nulla. Era presente un responsabile che avrebbe dovuto dare indicazioni efficaci ma continua a rispondere male a tutti di una maleducazione e di una arroganza inqualificabile. Si credono tanto superiori ma nella realtà dei fatti sono solo dei gran cafoni incapaci.

Viaggiare su Charles de Gaulle Airport finisce spesso per essere un’esperienza frustrante, maleducati e scortesi complice anche il monopolio di fatto della compagnia AirFrance. Ricevi un messaggio in cui ti viene comunicato che puoi imbarcare il bagaglio in stiva perché la cabina è piena, ma una volta arrivato al banco ti dicono che non è più possibile farlo, nonostante il check-in sia ancora aperto.

Anche i controlli di sicurezza sono terribili, retrogradi : nonostante le nuove tecnologie già adottate in molti grandi aeroporti internazionali, a CDG resta il rigido limite dei 100 ml per i liquidi. I prodotti che superano la quantità consentita vengono sequestrati e non è nemmeno permesso travasare il contenuto in un flacone più piccolo e ripassare i controlli. Un sistema poco flessibile e decisamente lontano dagli standard di efficienza che ci si aspetterebbe da uno degli aeroporti principali d’Europa.

Staff are rude (French!!)
Toilets are dirty
Passport control is basically 2 policemen for 4 flights every time we come with my wife and children!
Discusting way of treating people

Personnel irrespectueux et aggressif aux controle des bagages, et meme menacant.
On a l'impression d'etre un delinquant, qui vient de commettre quelquechose de grave, mais quoi ???
Et surtout ne pas poser de question, sinon c'est "j appelle la police monsieur".
"Et attention, si vous faites une reclamation, je fais un rapport contre vous"

From all my travels travelling through T2c at CDG is the worst experience ever. My family were in tears, my daughter with her baby was subjected to the most humiliating security checks including checking every single food item, staff unsure of what they were doing. My other daughter was told to take her glasses off to put through a scanner. The rudeness of the staff was just awful. The lady who checked my bag didn’t speak, just grunted at me, was unnecessarily aggressive and downright rude. She touched everything in my bag, didn’t repack it, left a pile fir me to sort, I honestly felt liked someone had broken into my house, it was degrading and disgusting how we were treated. I highly recommend avoiding this awful place and I will never return to this airport. As an auditor I get they have a job to do, but teach them to do it properly and professionally.

all lazy horrible to customers very unhappy many border police are closed and are not open people sat in the rooms ignoring not serving they don’t deserve there check at all I’ve been stood for 40 minutes without no service 😡

You have totally forgotten about your bread and butter passengers .. full of posh shops .. Hardly anywhere to eat .. staff are extremely rude .. so disappointed.. will try to AVOID this airport as much as I can .. TERRIBLE ‼️

If you've found yourself in CDG Paris I'm sorry to tell you, you've died and gone to hell. I can't understand how this place operates as a hub, spare yourself the drama and use a different hub. Heathrow, Schiphol and Istanbul are all far superior. We arrived 3.5hours early for our flight and still had little time left. Automatic machines to check bags in but bag drop is manned so you queue to drop it anyway, totally pointless having those machines. You queue to scan your boarding pass, then prepare for an hour to get your passport scanned at peak times, they have very little staff working. Then you will hit security so prepare for another hour. It's actually a safer bet to arrive late and make yourself known to the staff so you get to skip all the queues. I've never hated an airport more and was looking forward to mooching at the shops. In fact all the shops were dead when we did get through signifying everyone having a similar experience to us, there is simply no time to do anything but stand and wait for god knows what. Keep your boarding pass out by the way as it needed seen at least 5 times for some reason

Staff rude, very bad organisation
2 hours to go through passport control

When boarding, terminal 2E gate 23 today for NCL, no announcement was made to let us know about the boarding by zone. When queuing under sign 23, we were told off to move and ordered to wait under the sign 22. When trying to explain why we went to gate 23 ( as written on our boarding passes and as announced) , not only the first man didn’t apologise, but he called his colleagues and we were shouted and laughed at out by 3 members of staff!!! Including one member wearing ant Air France uniform.
The organisation, the signing, and worst of all the staff are appalling. Their level of customer service is non existent.
To AVOID absolutely!

Would of given it 0* if possible! Travelled the world far and wide and this is by far the worst airport I have been through! Rude, ignorant staff, two hours to get through passport control, on entering and exiting the country. Gates changed at the last minute, no warnings! Avoid if at all possible!