I have just booked a cruise to the Arctic Circle and Wendy Mulholland, our Cruise Connoisseur could not have been more helpful. An existing cruise deposit was cancelled and refunded within a couple of... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Can't recommend Jill Hurst at Panache enough in booking my Silversea cruise. She was clear and concise about the price structure and everything else involved. Her quote was clear and very informat... Mehr ansehen
We have dealt with Panache Cruises (Jill Hurst) for a number of Silver Sea Cruises and without fail, Jill continues to handle our requirements and bookings with expertise, efficiency and very friendly... Mehr ansehen
From the first enquiry to booking,Jen was very helpful & patient with all my questions, as it’s our first cruise. Excellent advice & information given about our chosen cruise. Jen made each step o... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Kontaktinformationen
Strawberry Fields, PR7 1PS, Chorley, Vereinigtes Königreich
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 37 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Quest response to my enquiry and excellent service
I left an enquiry on voicemail and Kelsey got back to me very quickly. I explained what I wanted and she was able check the cruise I wanted and offered me the best price.
What a find!!!
After a very disappointing experience with another travel agent I was so happy to discover Panache! I found the agency quite by accident but what a find! Nikki has been so helpful in arranging our vacation doing so much of the legwork for us. I’m used to doing my own research and logistics, what a pleasure to have an experienced coordinator! This will be our first cruise with Panache but it likely will not be the last.
Sadie was helpful from start to finish
Sadie was helpful from start to finish, very professional and was quick to follow through on everything we asked.
Helen Fensom - Superb!
Helen is always extremely responsive and takes time to understand our needs. She has in-depth knowledge of all the cruise ships and plans everything down to the last detail, from the best location of the stateroom through to top and tailing our trip with transfers, hotels etc. She responds promptly and has excellent personal communication skills. Highly recommend.
Panache arena first class cruise agent…
Panache arena first class cruise agent and all of the staff I have dealt with are incredibly knowledgeable, across the board on all cruise lines and destinations
a very friendly and efficient service…
a very friendly and efficient service as always
Excellent communication and helpful…
Excellent communication and helpful consultant. good prices.
A professional!
Any company that offers a service should radiate a feeling of professional confidence to those who call!
Panache Cruises; in the person of Saide does this to the letter!
Questions are answered fully and worthwhile suggestions are made.
In short, she is the type of Traveller Agent I prefer to deal with.
Agent was helpful but was slow in…
Agent was helpful but was slow in providing information about filling out Profile. I had to ask about it. Insurance as suggested was too expensive. Lots of other less expensive options available. Agent could have been more helpful in researching other options. Overall, agent was pleasant and available.
Nicola Tempest, great ambassador for Panache
Today we booked a cruise on Explora through Panache via Nicola Tempest. This is actually our second time using this company and I must say it was lovely to have the same agent. Nicola is so easy to talk to extremely knowledgeable and happy to share her own cruise experiences. She goes that extra mile to make sure we we happy with our booking at the best price available.
Having done my research on the cruise I…
Having done my research on the cruise I wanted to go on, I made sure I did the same regarding the agency and Panache Cruises consistently came out top. From the first contact I could see why. Helen came straight back to me and the communication was excellent. We changed our original plans to spend more time before and after the cruise in Barcelon/Rome and Helen made personal recommendations which we really appreciated. Would highly recommend Panache and we will be using their services for all future cruises.
Nicola is knowledgeable and friendly
Nicola is knowledgeable, professional and with a lovely friendly manner. She has great attention to detail, and is exceptional in her management from booking the cruise, until after you return home after the holiday.
We have booked Explora Journey cruises with Nicola and Panache, and highly recommend them.
Great work again, Katy. Thank you.
Katy always goes above and beyond - nothing is too much trouble for her. She works hard to put together the PERFECT cruise for us... every single time. Thank you, Katy Brennan - much appreciated.
Let's start with the negatives
Let's start with the negatives. Nicola works too hard! But on a serious note a credit to the company. I have booked a few cruises with Nicola now, and saying am beyond satisfied is an understatement.Extremely knowledgeable and some one who genuinely cares about your cruise experience from start to finish.if I was some one with friends I would not hesitate to recommend it's a shame am a loner.
Good booking experience
Nicola was friendly, professional, knowledgeable and patient it was so easy booking with her as this was my first experience of booking both with Panache and a River Cruise and therefore needed her expertise
Panache by name and nature
Becky was quick to respond to our request and arranged an excellent cabin for us at an excellent price.
She is very responsive to any requests. I would highly recommend recommend using Panache Cruises and Becky in particular.
I have had such a lovely experience…
I have had such a lovely experience booking with Panache Cruises, and especially with Catherine Divan.
I originally contacted Catherine simply to book a cruise. I certainly wasn’t planning to book the whole holiday through one person! But Catherine listened so carefully to what I wanted, understood the kind of trip we were looking for, and came back with such a good and well thought-out proposal that, in the end, I happily booked everything with her — the cruise, business class flights, hotels and all our private transfers.
Catherine is a genuinely excellent salesperson. She has that rather rare ability to listen to her client rather than simply trying to sell. She quickly understood what was important to me, was patient when I considered different options, and always came back with sensible suggestions and very competitive prices. I never felt pressured — quite the opposite, I felt that she was genuinely trying to find the right solution for us.
She has also been an absolute pleasure to deal with: warm, responsive, knowledgeable and reassuring throughout the whole process.
I think the greatest compliment I can give Catherine is that I came to her intending to buy just a cruise and ended up trusting her with our entire holiday. That wasn’t my original plan at all — she simply earned my confidence.
Thank you, Catherine, for making the whole process so easy and enjoyable. I’m delighted with what we have booked and very much looking forward to our trip. I will certainly be coming back to you for the next one!
Excellent service from Nicola at panache cruises.
I had a wonderful experience with Panache Cruise, I dealt with Nicola and would like to thank her for the excellent service. Nicola was friendly, professional, attentive, and went above and beyond to make sure everything was smooth and enjoyable. The service was outstanding, and Nicola’s warm and helpful approach really made a difference. I would highly recommend Panache Cruise and look forward to using their service again!
Working with Jo to book our very 1st…
Working with Jo to book our very 1st cruise has been a fabulous experience. Extremely responsive in answering our questions and giving us the re-assurance of the type of experience we were booking. Very professional approach.
Nicole as always has been just…
Nicole ad always has been just brilliant. She looks after us so well. Gets what we like and want to do and makes it happen. After sales care is exceptional too.
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