So glad to see these reviews, particularly having spent 45 mins the other day with an inquiry to Home Away's online Help Chat (a clear misnomer) Time wasted partially due to the operator clearly too... Mehr ansehen
Owners Direct
Danke, dass Sie Trustpilot besuchen. Leider ist die Abgabe von Bewertungen an dieser Stelle nicht mehr möglich, da die Website dieses Unternehmens nicht länger existiert. Bitte kontaktieren Sie uns, wenn Sie Fragen haben.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Farewell Owners Direct/HomeAway...........I am off to Simply Owners - fantastic site, one off payment - no 5-12% commission on top of advertising cost,no debit/credit card fees for owner ,no service... Mehr ansehen
VERY disappointed as a renter. Tried to book 3 different properties all showing available at time of inquiry. Each time we were told that the owner did not update there calendar in a timely manner and... Mehr ansehen
Unternehmen hat geantwortet
I have been advertising my villa with Owners Direct since 2005 and love the improvements that they have made to the system. I don't have to deal with endless enquiries as guests can book instantly. Th... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Owners Direct advertises over 31,000 holiday villa and apartment rentals worldwide - book direct with the owner. Villas, apartments, chalets, cottages, guesthouses and bed and breakfasts in Spain, Balearics, Portugal, France, Italy, Florida, Canary Islands, Cyprus, Turkey and many other popular destinations.
Kontaktinformationen
Vereinigtes Königreich
- https://help.ownersdirect.co.uk/contact
- www.ownersdirect.co.uk
Das haben sich andere Leute angesehen
Very easy to use and quick reponse from…
Very easy to use and quick reponse from both parties.
Where are all these 5* reviews popping up from?
Where are all these 5* reviews popping up from all at the same time and lots of them.
Read the 1* reviews folks, these are real.
I have finally finished advertising my home and what a relief.
I have no intention of them trying to take over my home and my bookings, I deal with my customers, my booking forms and my cancellation policies. I certainly do not bombard my guests with numerous un necessary emails.
Only had 4 real new requests in the last year. All other bookings from previous guests who came direct.
This previous way it worked for us was great and we have had no complaints but this American take over has ruined it all.
Gone to the other site that is SIMPLY no booking fee's and you deal with the OWNERS. Already got bookings for this year and next!
Had really lovli trips with owners…
Had really lovli trips with owners direct . Enjoy browsing on web site . Lots of choice good range . And I will continue to to book
B childe many thanks
I've booked various holidays with…
I've booked various holidays with Owners Direct over the last few years and been delighted with the choice of accommodation offered and value.
Plenty of choice for properties
Plenty of choice for properties, detailed info regarding chosen house, helpful house locater map. Then prompt communication with owner to confirm booking.
Great service
Very detailed info easy to use booking system and fast confirmation
I wanted a large house to accommodate…
I wanted a large house to accommodate 16 family members for a special holiday. It was so easy to filter down to the county I wanted and the number of bedrooms required. Having found the property which suited us the best it was really easy to book. Descriptions of the properties was very good and lots of photos to give us a good idea what they looked like as well as facilities and places of interest in the area.
I rate Owners Direct with 3 stars
I rate Owners Direct with 3 stars, I felt the lady I spoke to on the phone was quite short with me and told me to contact the owner. I then spoke with the owner of the property who I would give 5 stars, he was very helpful indeed and proceeded with the booking.

Antwort von Owners Direct
Booking through Owners Direct was…
Booking through Owners Direct was initially a very easy and pleasant experience with a vast range of property tpes and locations to choose from.
It was not until the property was booked that the Owners Direct Site got somewhat confusing and contradictory.......
I put in my card details to pay and pressed the button.... easy... the page showed I had paid the Fees and 1st Deposit..... I then received an email from the Owner requesting payment by Bank Transfer???
Reading through the Owners Direct Information it says "if payment is requested in any form other than through Owners Direct Portal, the Refund and Gold Guarantee will not be valid", so several phone calls later and with alarm bells ringing in my head......... I was told "this is standard practice for some properties and our site does not show the deposit / 1st payment correctly"!!
Confused I waited for my Card Statement hoping that in the mean time I didn't lose the booking!!
I had paid the Fees, but not the deposit as shown on the site, Bank Transferred the Deposit and ALL is sorted... BUT it could have been so much clearer....

Antwort von Owners Direct
A smooth & speedy process
A smooth & speedy process, I was very impressed with the immediate response & ease of completion.
Never booked on line before but it was…
Never booked on line before but it was so easy, hope the holiday is as good an experience as the booking
Excellent Site
I can easily input all my required details on the Owners Direct Web page.
The results of my input appear quickly, enabling me to search for an appropriate property
I found the payment an issue
I found the payment an issue , I kept being told to pay full amount to you , whilst being invoiced from owner for his payment, ending have to call you to verify what to do . All sorted now though and looking forward to our break . Thanks
The owner was very helpful when we…
It was very easy booking our stay through Owners Direct and also easy to contact the owner who was very helpful when we wanted to change the week we had booked.
Always find Owners Direct very user…
Always find Owners Direct very user friendly! I have booked two short breaks this year, and once l'd selected each property - the rest was easy.
Haven’t had my holiday yet,but booking…
Haven’t had my holiday yet,but booking it was a breeze and the emails from the owner extremely helpful, can’t wait to travel
bad experience so far!!
Hi, so far i have tried to book an apartment, i contacted the owner, she said all was ok and to book. I then booked my flights, then the apartment, we messaged one another 3 times then she did not confirm my booking within the 24 hours so it was declined. I email her again twice with my concerns but no answer either time. Bad service. I am now trying to find accommodation for my dates which i am finding difficult and rather expensive. Not a happy experience so far.

Antwort von Owners Direct
Very easy to book
Very easy to book. Fast & straight forward.
Ripped by owner who cancelled booking
Ripped by owner who cancelled booking. No support whatsoever from Owners Direct, so ended up out of pocket. No quibble cancellation is not what it seems - read the small print.

Antwort von Owners Direct
Exciting Holidays
Very easy to find and book amazing property.Instant confirmation.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.





