Firstly. Please trust pilot amend the review stars and include a zero star. This odious company have advised me I have a debt with BT and they cannot offer a short settlement. I have been... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Overdales are very difficult to get through to and when you finally do they suddenly go deaf. I swear the man taking my call was pretending he couldn't hear me!
Unternehmen hat geantwortet
This company are acting in conjunction with there partners Lowell They have contacted me saying I owe them money on an order that was made many years ago and was paid off from Jan 2016 until Ja... Mehr ansehen
Unternehmen hat geantwortet
So threatening bailiffs next even though I don't owe the debt absolute out criminal you've already given me a ccj for no reason. So I ain't paying something i do not owe in the first place and I will... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Overdales Legal Limited is a specialist law firm, regulated by both the Solicitors Regulation Authority (SRA No. 806769) and the Financial Conduct Authority (FCA No. 691793), providing debt recovery and litigation services to a number of Clients across the UK. If we have contacted you on behalf of our Clients, it is important that you get in touch. Our team are trained to consider your circumstances relative to our Client’s instructions, and to ensure the most suitable solutions are offered. Criminals want your personal information and/or your money. They often go to extreme lengths to pose as trusted individuals, legitimate organisations, or even law enforcement - using phone calls, emails, text messages, and social media. Please remain cautious.
Kontaktinformationen
PO Box 462 , LS14 9NW, Leeds, Vereinigtes Königreich
- 0333 111 0800
- help@overdales.com
- www.overdales.com
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Extremely helpful, understanding and polite.
I received a letter stating I owed money from a CCJ, I had it explained to me, precisely and clearly.
No senstive information was asked for except those details they already had.
The young lady I spoke to was exceptionally helpful and understanding, given my circumstances.

Antwort von Overdales
No knowledge of my ccj being paid
Paid my CCJ off on the 18th of February, phoned a couple of days ago to get the ball rolling for my Certificate of Satisfaction to be done and they said they haven't received information about my CCJ being paid off although Lowell confirmed once it was paid the information was sent straight over.
I've now just sent an email saying if it's not sorted by the end of the 4th of March I'll be reporting it to The Financial Ombudsman Service (FOS) and The Solicitors Regulation Authority (SRA).
This is affecting my information as I'm going through a rental application currently and only found out about my CCJ on the 17th of February.
Oh also whoever I spoke to on the phone made out like I was being an inconvenience when asking about how the county court was being informed about my debt being settled. They literally sighed as soon as I asked them a question and my "account number" not being on the system but miraculously my account appearing once I gave my name and address etc...
It's really not that difficult to give advice or a reason behind why it's taken nearly 2 weeks to sort onto the system especially when if the County Court gets notified a certain way it only takes 48-72hrs to get on their system... And the agents at Lowell even said its done by the system due to the number of accounts they help daily instead of by writing to the courts as otherwise it takes 7 weeks...
Let's hope it's sorted by the end of the 4th otherwise I could be homeless thanks to them not pulling their finger out so my Credit report can be updated 🥲

Antwort von Overdales
Absolute scam
Absolute scam, don’t have a scooby what they’re doing needs shutting down. Also Tia of you’re going to reply don’t reply with the following message -
I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.
To fully investigate the matter, I have sent a DM to obtain further information.
Should you need to speak to us more urgently, please contact us on 03331 110 800 or ‘email’.
Kind regards, Tia.

Antwort von Overdales
If I could a Zero start I would.
If I could a Zero start I would.
I have just received a threatening letter, does not state what is is for , does not state previous address associated and does not state when it was for.
Letter states I have 7 days to Avoid Writ of Control.
It’s also states they wrote to me previously, and were instructed to have a ccj order transferred to a high court order, a gain I haven’t received A CCJ.
I going to call the citizen advice, about this letter
I have no CcJ order., has anyone else is experiencing this. Because I would like to know
I have underlying medical health issues, this has now made it worse.

Antwort von Overdales
Biggest Scam Solicitors
Beware! This company is a complete scam. I have never had any dealings with them, yet I received a threatening text claiming that an agent would visit me to recover £200 that I supposedly owed. This is nothing but an attempt to intimidate and extort money from people. Clearly, they have obtained phone numbers without consent and are using scare tactics to pressure innocent individuals into paying for something they don’t owe. Avoid this fraudulent company at all costs!

Antwort von Overdales
1 star because I can't give no stars
1 star because I can't give no stars , never heard of this company send me a threatening letter if I don't pay up or set up a direct debit they will send the boys around, I'm fighting cancer at the moment so these absolute cowboys will be no problem! You need to know the law to debt collecting as they clearly don't! However I do so bring it on send your collecting agents around I'm looking forwards to it , as I said this company is a total cowboy out fit see you in court lads, oh and don't bother with your standard reply to this review I will never contact you full stop.

Antwort von Overdales
Absolute Scam – A Fake "Law Firm" Running a Fraudulent Racket
If I could give zero stars, I would. Overdales Legal Ltd is nothing more than a glorified scam operation, masquerading as an "industry-leading law firm" while operating out of a PO BOX like a dodgy backstreet loan shark. No real office, no real accountability, and no real legal standing.
Let’s be very clear: Overdales is NOT independent. It is fully owned by Lowell, meaning this entire operation is a fraudulent racket where Lowell "buys" a so-called debt from itself, then gets its own in-house "law firm" (Overdales) to send out intimidating letters pretending to be a separate legal entity. Conflict of interest? Absolutely.
Their letters are a joke—unsigned, nameless, faceless, legally void threats, filled with misapplied laws and pathetic attempts at intimidation. They refuse to provide any legally required documents (like a Deed of Assignment or a lawful contract) because they either don’t have them or know they’re fraudulent. They try to bluff their way through legal claims, hoping people are too ignorant to challenge them.
NO wet-ink signatures.
NO human accountability.
NO legal standing.
Just threats, excuses, and deception.
They hide behind their PO Box, never picking up the phone when challenged, because they know they’re running a con. Their letters are filled with legally meaningless waffle, trying to scare people into paying debts that have either expired under the Limitation Act 1980 or were never lawfully assigned to them in the first place.
Their entire business model is based on deception, intimidation, and outright fraud. If you receive a letter from them, DO NOT be fooled. They have no lawful claim unless they provide original, unredacted legal documents—which they NEVER do.
Report them to the Financial Conduct Authority (FCA), the Information Commissioner's Office (ICO), and Trading Standards. If enough people challenge their fraudulent tactics, maybe they'll finally be shut down.

Antwort von Overdales
horrible company dont reply to emails…
horrible company dont reply to emails try to give you unacceptable payment plans then email horrible threats when it suits.update still no reply from emails.and after several more emails today being the 27 th feb still no reply.update set up a plan direct debit set up accepted now they want to change the plan as its not enough money quick enough !!?unbeievable

Antwort von Overdales
Scammers
On the website it claims that I've set up payment plans and failed to pay them I've never set up a payment plan and the end date they have put is not of this year or any year I was alive they've put an end date of 1900 I wasn't even born then so how can the payment plan end in 1900 when the payment plan was set up acoding to thir records in 2024 ???

Antwort von Overdales
Claim I owe money for a company Ive…
Claim I owe money for a company Ive never heard of. Zero communication with me before sending threatening email saying bailiff would be coming to collect a debt I do not owe. Clearly a dodgy scamming company... how have these people got a license to practice debt recovery? Ombudsman will be hearing about this. Also, who are you fooling with your fake 5 star reviews?

Antwort von Overdales
Emailed the company weeks ago stating…
Emailed the company weeks ago stating the site won’t let me register account to set up payments. Emailed twice since then and heard nothing. Now my account has been passed onto bailiffs! So yeah thanks for that

Antwort von Overdales
I paid off all my debt
I paid off all my debt, and they didn't clear the balance with Lowell. So bad service

Antwort von Overdales
SHOULD BE STRUCK OFF!
SHOULD BE STRUCK OFF!
Taking me to court on behalf of EE, bogus bill!
They own Lowell Portfolio a Bogus Debt Recovery firm.
The most unprofessional, rude and arrogant company I've ever dealt with! Sorted through arbitration. Up yours Overdales!

Antwort von Overdales
Get your photocopier ready
Get your photocopier ready
I'm going to request all the information you hold on me
I also want a copy of all call recordings
Sending the account back to Lowell won't save you
And for anyone who doesn't know Lowell and Overdales are not separate companies

Antwort von Overdales
Ignore correspondence
I have a debt which I do not dispute that I owe. I phoned in November to say I was unable to log onto the website. They acknowledged that the website has problems and needs further work. Since I was unable to log onto the website, I was unable to make any payments. On the phone call, which I felt was quite unprofessional and 'pestery' I was asked why I didn't want to solve the matter on the phone. I explained I had very recently, that same week, had a close family bereavement and simply wanted to get off the phone to deal with family matters. I then received a letter saying that a county court claim had been issued, which I must send back to them. I filled it in and returned in. I now have had a letter saying that since I did not send back the form, they are going ahead with the claim. I did send the form, and have proof of postage of having done so, and a copy of the letter that was included. It seems as though this has all just been discarded/ignored as it suits them better to just make the claim. There is no point emailing about this, as emails go unanswered for the most part. I have a feeling that everything is more or less automated, and that no human staff member ever really looks into any individual case.

Antwort von Overdales
This company is full of scams
This company is full of scams. They claim I owe money to their creditor, but when I asked them to show proof of the contract I signed, they failed to provide it. also got a letter saying 'these debts do not arise under agreements for credit and therefore they are not regulated by the consumer credit Act 1974'. so my question based on what you are asking money to people and harassing them. Let me know if anyone is taking these fraudsters to court—I’ll be the first to sue them. By the way, they put me on a CCJ without proving that I owe anyone money. full of scam bag.

Antwort von Overdales
How are these people not in jail?
After paying every month since i set up a direct debit with them, checked on their website if this is my last instalment ( which i know it is because i can see how much I paid on my bank statements and my credit report says so as well ). Apparently, on their website, my last payment was made 3 months ago and i have 2 payments left. What a joke.
I emailed them but no response just yet. Although, judging by the reviews, i can forget it.
I will pay the last payment and then cancel my direct debit.

Antwort von Overdales
These are the worst company to deal…
These are the worst company to deal with the phone calls awkward and they don’t ever answer emails because they get loads but manage to send a huge pile of paper work through post and try to threaten but they don’t bother me I can’t be bullied by these scammers all over £200 anyone vulnerable please get someone to communicate with these or you will have problems

Antwort von Overdales
Set up a direct debit without my mum's…
Set up a direct debit without my mum's authorisation or knowledge and then wiped her benefits out leaving her with no food or electricity or heating because they took all her money.
Scammers and con men really

Antwort von Overdales
I had a ccj taken against me from a…
I had a ccj taken against me from a fraudulent credit card Overdales were contacted prior to the ccj being take out and told it was fraudulent they choose not to investigate this and ignored it and went ahead with the ccj. I contacted the original company and they investigated and confirmed it was fraudulent. I passed this information to Overdales who did nothing they simply kept taking money from myself.
They act unprofessionally in all instances and I believe have breached government legislation in the handling of this case.

Antwort von Overdales
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







