Overdales Bewertungen 269

TrustScore 1.5 von 5

1.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Firstly. Please trust pilot amend the review stars and include a zero star. This odious company have advised me I have a debt with BT and they cannot offer a short settlement. I have been... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Overdales are very difficult to get through to and when you finally do they suddenly go deaf. I swear the man taking my call was pretending he couldn't hear me!

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

This company are acting in conjunction with there partners Lowell They have contacted me saying I owe them money on an order that was made many years ago and was paid off from Jan 2016 until Ja... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

So threatening bailiffs next even though I don't owe the debt absolute out criminal you've already given me a ccj for no reason. So I ain't paying something i do not owe in the first place and I will... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

Overdales Legal Limited is a specialist law firm, regulated by both the Solicitors Regulation Authority (SRA No. 806769) and the Financial Conduct Authority (FCA No. 691793), providing debt recovery and litigation services to a number of Clients across the UK. If we have contacted you on behalf of our Clients, it is important that you get in touch. Our team are trained to consider your circumstances relative to our Client’s instructions, and to ensure the most suitable solutions are offered. Criminals want your personal information and/or your money. They often go to extreme lengths to pose as trusted individuals, legitimate organisations, or even law enforcement - using phone calls, emails, text messages, and social media. Please remain cautious.


Kontaktinformationen

1.4

Ungenügend

TrustScore 1.5 von 5

269 Bewertungen

5 Sterne
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2 Sterne
1 Stern

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 1 von 5 Sternen

Lowell and Overdales are one and the…

Lowell and Overdales are one and the same. Scam debt collectors that will send aggressive letters and texts, very frequently. Hopefully the people who work for the organisation will one day grow a conscience and get a real job.

13. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Overdales

Hi,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia,

Bewertet mit 1 von 5 Sternen
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Antwort von Overdales

Hi Anthony,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 1 von 5 Sternen

Hi I’m being harassed by a debt company…

Hi I’m being harassed by a debt company called Lowell for a mobile bill for 529;29 I’ve never been on network 3 I’m on Vodafone have been for over 8 years now they need to send proof I have been on the network because I know this can’t be found because I’ve never been on network 3 if this continues I will myself take this further and sue for harassment plz leave me alone I have a learning disability and this causes me anxiety and it isn’t fair that I keep getting threatening letters off Lowell and now over dales solicitors

5. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Overdales

Hi Julie,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 1 von 5 Sternen

Me and my husband have to pay so much a…

Me and my husband have to pay so much a month when we first set the payments up the man was lovely very helpful. what a difference the man was we spoke to yesterday I forgot to put the payment in as got a lot going on. Rang up to set the repayments back up at first the man was ok but I spoke when the man said why didn’t you make sure the payment was in. I spoke up to say I forgot and it was a genuine mistake. My husband as learning problems. The last man didn’t mind me speaking this man was going on about my husband breaking the law going on about the data protection rights. I didn’t realise we had done anything wrong it felt like he thought he was better then us it’s not on

29. April 2025
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Antwort von Overdales

Hi Janine,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 1 von 5 Sternen

I've tried ringing you twice now and…

I've tried ringing you twice now and met with the same excuse. Look listen carefully yeah, i do not owe you £556 for a 02 simm card i've never had, I've been with EE for like forever and if you have CCTV footage of me going into a 02 shop purchase a 02 simm than fare enough but until you do i really suggest you quit trying to scam people because your not getting a single penny out of me. My bank has been informed by your scam so you're only going to be met by police in your Bradford outlet and me a 16 year Veteran with a whole heap of mental health problems so do one okay

23. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Overdales

Hi Phill,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 1 von 5 Sternen

Company who thinks it is ok to harass

Company who thinks it is ok to harass, bully and threaten people! I am guessing same company as Lowell’s! scam artists, disgraceful this is allowed!

11. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Overdales

Hi Steve,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 1 von 5 Sternen

Absolute scam artists and chancers

Absolute scam artists and chancers.

They have been writing to me for a long time with regards to a debt that was statute barred with capital one. They have obviously purchased the debt without my knowledge and despite me never having any contact with them directly they issued a CCJ and are now trying to send bailiffs round to enforce the debt (Including huge fees) despite me having no proof of them having a legal right to the debt.

They continue to send letter after letter despite having no proof of the original debt or their legal right to the money.

They are wasting their time and resources with me as they won’t be getting a penny from me as I know all of my rights but I feel sorry for people who aren’t clued up and are vulnerable as they prey on these people with aggressive tactics and are obviously being successful in draining money from people who can’t afford to pay them.

I implore anybody who are contacted by these lowlifes to google the hell out of their rights and/or seek advice in how to not give them a penny. Google is a great tool with some very useful information. Civil debts are not enforceable if you don’t agree to let anyone in your house.

17. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Overdales

Hi Gregory,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 5 von 5 Sternen

I spoke with Henna this morning

I spoke with Henna this morning, she was incredibly attentive to my situation, she was incredibly helpful and supportive. Thankyou for being caring and offering me support. What a lovely caring person, she is a credit to Overdales Solicitors. She has helped lighten my load, thankyou Henna x

15. April 2025
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Antwort von Overdales

Hi Sherridon,

I am very happy to hear that you have had a positive experience with us, thank you for leaving us a review!

In order to ensure that your feedback reaches the correct team, I have sent a DM to obtain further information.

Should you need to speak to us again, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 5 von 5 Sternen

Alex from leeds

I spoke to Alex from Leeds and he was so understanding and supportive helping me set up my plan. Definitely the most supportive person I’ve spoke to!

14. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Overdales

Hi Jordon,

I am very happy to hear that you have had a positive experience with us, thank you for leaving us a review!

In order to ensure that your feedback reaches the correct team, I have sent a DM to obtain further information.

Should you need to speak to us again, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 5 von 5 Sternen

Lovely agent

Was terrified calling them after reading all the negative reviews. Plucked up courage and called. Spoke to a lady called Kat, was so kind and understanding. set up payment plan. dd sent and confirmed and no shouting. Not sure if i just got lucky with agent but she was amazing.

11. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Overdales

Hi,

I am very happy to hear that you have had a positive experience with us, thank you for leaving us a review!

In order to ensure that your feedback reaches the correct team, I have sent a DM to obtain further information.

Should you need to speak to us again, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 1 von 5 Sternen

No Address Verification!!…

This Company does not check the Address of its enforcement warning addressees. There appears to be no
address verification process!!!!!???
I have sent a formal complaint in an email to Overdales
Details of which include the erroneous use of my address and their lack of co-operation in explaining how this could possibly happen in an organisation of their status!

8. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Overdales

Hi,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 1 von 5 Sternen

Bring it on

Being chased by these bullies who are acting on behalf of ID Mobile saying I owe money after saying 0.00 balance then after 3 months these bullies get in touch as now involving my solicitor to deal with these shambolic people as ive got all the chat transcription the lot...and don't send me an automated message i have sent you information by email

4. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Overdales

Hi Gary,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 1 von 5 Sternen

Overdale trying it on

Another company sending out spurious letters to people scaring them into thinking they owe money. Well we don't and never have done.
This company prays on people like locusts and rats.
They sent false information about a company that was in my premises years ago and demanded I pay money despite me paying the electric company by direct debit!
They got a piece of my mind. Overdales have an appalling history so they got told to get lost and never call me again. Spoken with my electric supplier and they know nothing about this so I have asked for an internal investigation and reported this to the ICO.

4. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Overdales

Hi David,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 2 von 5 Sternen

Not good start.

Not good start.

Took payment twice in error. Waiting for refund.

25. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Overdales

Hi Steve,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 1 von 5 Sternen

Filed CCJ anyway even though agreement was for 26th April 2025

Agreed Full payment by 26th April, however had some issues where MOT and needed to spend money on car, advised them of this beforehand, still made payments, they even acknowledged in a reply email that the agreement was 25th April where full payment needed to be made before a CCJ was filed, tried to make a payment this morning on their website and and could no longer make a payment as they have filed a CCJ against me. Will be taking copy of emails and making a complaint to FCA

31. März 2025
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Antwort von Overdales

Hi Mr Leung,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 1 von 5 Sternen

Disgusting 😡

Whoever just rang me got a right mouthful 😡 do not call me and speak down to me!!! Am struggling like most of us are try I was trying to sort out a payment and this thing was talking down to me!! Well do want you need to do now am not arsed you can’t hang me for it

28. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Overdales

Hi Karen,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 1 von 5 Sternen

Worst customer service experience ever received

Called to re-set up a payment plan that was previously in place after struggling to sort it via website spoke with a customer representative called Adam.
What shocking service and experience.
Grilled me for not being in touch sooner refused to help me set up payment plan
Was unbelievably smug/condescending (actually sounded proud to ask me about other missed payments) & sounded even more smug/condescending when he was mentioning bailiffs etc.

Will be going to the FCA to take this matter further.

20. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Overdales

Hi Alex,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 1 von 5 Sternen

Iv tried a number of times to try and…

Iv tried a number of times to try and get in touch had no reply wanted to no whovi owed money to no reply unless they get in touch I'm not paying anything

17. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Overdales

Hi Susan,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 1 von 5 Sternen

Had a phone call with zane

Had a phone call with someone called Zane. He mentioned I owed some money. He said they were going to put a CCJ on me in five months. I tried to make an arrangement to make small payments to get the ball rolling until I could pay it off. He said it was totally unacceptable and then proceeded to inform me he was adding a CCJ instantly as he was being an ass**le about it and totally uncooperative about it and totally unhelpful whatsoever. Overdales must be scammers if that is the level of staff they have. Totally uncooperative, obstinate and obstructive in every thing I wanted to do.

7. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Overdales

Hi Gary,

I'm sorry to hear you haven’t had a great experience, I appreciate you have taken the time to leave a review.

To fully investigate the matter, I have sent a DM to obtain further information.

Should you need to speak to us more urgently, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

Bewertet mit 5 von 5 Sternen

5 stars because the staff are wonderful

I received a letter. I was so scared to ring, my mental health etc has taking such a downfall I just let the letters fester. To the point I now have a ccj against my name. I spoke to an absolute star called Shajid. Kept me at ease and I explained what's happened. They stopped the bailiffs, I gave a very small token amount to set a direct debit for next month. Set at what I can genuinely afford and going forward if in trouble no doubt they will work with me. Thank you. It's not an easy business debt recovery but they gave me respect and empathy. Good team you can't blame them for our own stupidity!

11. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Overdales

Hi,

Thank you for your review, we are happy to hear you have had a positive experience with us!

Should you need to speak to us in future, please contact us on 03331 110 800 or help@overdales.com.

Kind regards, Tia.

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