The sizing is all over the place—don't expect the same size to fit consistently from one item to the next. For a brand charging premium prices, that's unacceptable. To make matters worse, they do... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It was my first time ordering from outcast. At first, I was worried because shipping took longer than expected but when I reached out to customer service, they were prompt and attentive and explained... Mehr ansehen
Absolutely love this boutique! The customer service is amazing, everyone has been so kind, responsive, and incredibly helpful. The clothes are true to size, great quality, and fit perfectly. I always... Mehr ansehen
Unternehmen hat geantwortet
Ordered from Outcast a couple times! Had a minor issue with just one product and Hoda was SO quick in sorting this out for me & resolving the issue, was caring & attentive , absolutely no bad words... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Global fashion destination Established in December 2014. Australian based, we ship worldwide Join our Instagram family! __outcastclothing
Kontaktinformationen
Vereinigte Staaten
- www.outcast-clothing.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 64 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
10/10 shop + 100/10 customer service
Amazing customer service and great quality clothing. My favorite site to shop
Amazing customer service!
Seriously some of the best customer service I’ve experienced! I had a 300$ package from them get stolen from my front door, and they were very kind in helping me find a resolution so I could wear their brand for Coachella. Highly recommend and will be a loyal customer to them!
I made a mistake when returning a few…
I made a mistake when returning a few items and Toni was so amazing with helping me out. She had a lot of patience and helped me get my refund with no trouble at all. Honestly customer service was amazing. Will definitely be ordering from there again.
They were super helpful and responded fast
They were super helpful and responded to my emails in a timely manner. My issue was resolved super fast which was great because I have a vacation coming up.
Amazing brand and amazing customer…
Amazing brand and amazing customer service!
The dresses are stunningly gorgeous and…
The dresses are stunningly gorgeous and I had an issue with an order. However, the problem was solved quickly, efficiently and perfectly. 100/100 would keep purchasing from here for high quality and flattering clothing 🩶
Speedy delivery
Speedy delivery, quality item and good communication when I had a query.
Krystal was quick and responsive and…
Krystal was quick and responsive and extremely helpful. My issue was resolved within the first email exchange. Thanks Krystal!
An absolute rip off
This brand is nothing more than a fast fashion company. I ordered a dress (Esmeralda Maxi Dress) and received a cheap, thin, poorly designed FashionNova dupe. I am utterly appalled by how expensive the clothing is for such low quality. I bought the dress after reading reviews and seeing good customer service experiences, but the items are no better than SHEIN. Would absolutely not recommend!
Amazing Customer Service
Amazing Customer Service! Honestly the best customer service I have received in a long time. I received a product that didn’t fit properly and they instantly issued me a store credit whilst allowing me to keep the product. Always extremely helpful will definitely recommend anyone to shop xx
Tori made the order change so easy
Tori mads the order change so easy, I had placed an order for the wrong size and she fixed it straight away!
I had a missing dress
I had a missing dress from my
package and team member Amy, responded accordingly and quickly to my issue resolving it in just a couple days.
I had such a great experience working…
I had such a great experience working with Toni. I reached out about a faulty item, and he responded incredibly quickly. From the start, I could tell he genuinely cared that I was frustrated and wanted to make it right. He didn’t just fix the issue — he made me feel heard and understood throughout the entire process.
His communication was prompt, professional, and kind, and he truly went above and beyond to turn a disappointing situation into a positive one. Customer service like that is hard to come by, and I’m so grateful for the care and attention he showed. Thank you, Toni, for making things right and for treating me like a valued customer!
Quick & Efficient Response
I was helped very quickly and efficiently. They gave me store credit which I did not mind because I plan to keep shopping here!
My Customer Service Agent was…
My Customer Service Agent was incredibly helpful and kind :)
A fuir
A fuir ! Les vêtements son très cher et la qualité est médiocre! J’ai commandé un ensemble top et une robe dans un premier temps, j’ai renvoyé la robe et à ma grande surprise ils ne procèdent pas au remboursement sur votre compte bancaire mais en carte cadeau ( ce qui vous oblige à acheter chez eux même si vous ne le souhaitiez pas). J’ai donc commandé une nouvelle robe pour utilisé mon crédit et encore une fois, je suis extrêmement déçu de la qualité même SHEIN fait mieux. Pour le prix c’est vraiment honteux!
Je met un avis ici car évidement ils ne font pas d’enquête de satisfaction sur leurs produits tant ils savent que c’est une arnaque !
Great service
At first, I wasn’t able to apply a 10% discount for my first purchased item but I contact the support team and got help right away! They were super friendly and very compliant with my requests and concerns. My item was delivered in less than a week!
Very helpful customer service!
Very helpful customer service!
Absolutely shitty website
Absolutely shitty website, please save your money and don’t buy anything from them, it’s a complete scam site
Images on the website are deceptive in reality the product is much much worse, the colour is faded, the material extremely cheap and it doesn’t even look wearable. After all this they refuse to refund your money. Please save your money and don’t buy
Outcast good review
Show me a nice people very good delivery very good customer service and very beautiful clothing
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