I was looking for reasonably priced prescription sunglasses and found optically.ca. The order had to be modified twice since the product I ordered wasn't available or was found to be damaged. Throug... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
My order took over 2 months to complete for replacement lenses (which they refer to as reglazing). I paid for Kodak lenses to get premium quality. The glasses arrived with no certificate showing wh... Mehr ansehen
Their online system took my order, and my money. 6 days later I get a very poorly written email stating that my prescription was too complex for the chosen lenses and that my order cost is increased... Mehr ansehen
Glasses are great, they look good and the prescription is right. The shipping took forever, which I won't hold against you since we are living in a pandemic. The only annoying thing is that the site c... Mehr ansehen
Unternehmensdetails
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Buy eyeglasses online from the best online glasses store in Canada. Wide range of prescription glasses and eyeglasses online start from $19.
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2.7
Mangelhaft
114 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
THE OVERALL EXPERIENCE WAS POSITIVE
THE OVERALL EXPERIENCE WAS POSITIVE. THE GLASSES WERE SATISFACTORY. CHAT BOX WAS USEFUL. I HAD TO USE THE CHAT BOX TO FIND OUT WHY THE ORDER WAS TAKING LONGER THAN EXPECTED. I DID NOT RECEIVE NOTICE THAT THE GLASSES WERE ON THEIR WAY. THE LONG WAIT COULD HAVE BEEN DUE TO COVID AND ALSO THE HOLIDAY SEASON. I WOULD RECOMMEND OPTICALLY.CA AND PLAN TO ORDER FROM THEM AGAIN
15. Februar 2022
Bewertung ohne vorherige Einladung
Was a easy and smooth transaction
Was a easy and smooth transaction. Would definately use again.
15. Februar 2022
Bewertung ohne vorherige Einladung
Will definitely purchase again!
Easy to order, fast delivery and now I have a great backup pair of glasses! Definitely recommend.
15. Februar 2022
Bewertung ohne vorherige Einladung
Excellent
I am fully satisfied from my glasses, everything is comfortable.
15. Februar 2022
Bewertung ohne vorherige Einladung
Satisfied after glasses were re-done
I sent my glasses in for reglazing. They took a while to be shipped back to me and when they were, there were what looked like cracks within the lenses. When I emailed, I got a prompt response and was told to send them back to get them redone. Unfortunately, I was not offered any credit for shipping cost. I am happy with the work done the second time around and plan on using this service again in the future but hope that I will not have to get them re-done or pay for shipping costs for their mistakes.
15. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Optically.ca
Hi Lisa,
Thank you for your feedback.
I am sorry to know that the lenses on the reglazed glasses had cracks within them.
I understand this could have been an error or a slip by the quality team and I'm glad to know that it was fixed and resent to you.
Sorry to know that you were not offered a credit on the return shipping cost, however we usually send a prepaid waybill to return the glasses if it is an error from our end.
As a gesture we are willing to offer you a free shipping on your next purchase to make up for the charges paid. Please email us your order details before you make a new purchase for us to share a credit/discount code for the same.
Look forward to serve you better in future.
Regards
Team - Optically.
Excellent customer service and quick…
Excellent customer service and quick turnaround. I’m happy to reuse my frames!
15. Februar 2022
Bewertung ohne vorherige Einladung
Website was really easy to navigate
15. Februar 2022
Bewertung ohne vorherige Einladung
Great experience ordering frames with…
Great experience ordering frames with lenses and contacts. Thank you!
15. Februar 2022
Bewertung ohne vorherige Einladung
Definitely a decent experience!
Definitely a decent experience with purchase specs from the Optically site, many choices and type to look through, great choices from value to designer and in between....definitely a blast to use!
15. Februar 2022
Bewertung ohne vorherige Einladung
I ordered a pair of glasses and…
I ordered a pair of glasses and received exactly what I ordered in a timely manner. It was my first time ordering glasses online and was a little apprehensive, but Optically made my new experience easy!
15. Februar 2022
Bewertung ohne vorherige Einladung
Replacement lenses for my favourite…
Replacement lenses for my favourite frames at a very cheap price and delivered to my home via post. So easy.
7. August 2021
Bewertung ohne vorherige Einladung
Terrible customer service
Terrible customer service, poor communication and no problem solving
Don’t use
5. August 2021
Bewertung ohne vorherige Einladung
Very happy with my glasses and would recommend!
Very happy with my glasses and would recommend optically to friends. They've suffered drops and haven't broken or been damaged yet. They fit great and putting in my prescription was really easy.
26. November 2020
Bewertung ohne vorherige Einladung
exactly what I expected!
the experience and product was excellent! I has a new prescription and glasses from a local optometrist and I found no difference when compared to my new Optically Glasses. it did take awhile to arrive during the first few months of Covid-19 but I can t hold that against them!
25. November 2020
Bewertung ohne vorherige Einladung
good quality glasses for reasonable…
good quality glasses for reasonable price
25. November 2020
Bewertung ohne vorherige Einladung
I had very good experience
I had very good experience. The only thing I think could have been improved is an easy to use interface to find where my order was and an estimated delivery time. This was early in 2020, so maybe it is better now. I will say when I emailed to ask for this info I received a satisfying personal note back explaining the status of the order.
25. November 2020
Bewertung ohne vorherige Einladung
Good value and service
I like that you have a value choices available for somebody who doesn't want to invest in fancy frames/lenses.
I got what I needed for a fair price. I am totally happy with my glasses. I can read and work and use my PC now with having to lean in.
Decent delivery, considering it came from the other side of the world, they were delivered in a few weeks.
The product was basically what I was looking for, as described. Simple pair of glasses to help me see!
Thank you optically, good work!
24. November 2020
Bewertung ohne vorherige Einladung
Good service and almost got what I…
Good service and almost got what I expected.
This was the first time I bought eyeglasses online. I was apprehensive about it initially but the experience turned out to be quite good. Placing the order was easy, had a wide price range, delivery was quick and on time. Only thing is the eyeglasses are a tiny bit loose but manageable.
24. November 2020
Bewertung ohne vorherige Einladung
I had a very positive experience
I had a very positive experience. Replaced the lenses in a couple pairs of glasses. Was done timely, shipped safely back and forth and good value.
24. November 2020
Bewertung ohne vorherige Einladung
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