Optical Express UK Bewertungen 

Great experice. Staff friendly and professional. Would recommend.

Seen gemma for my eye test today and she was so professional as well as the other staffs I met.

I called optical express wanting a check up on my lens replacement surgery. Its been 8 months since the surgery. I've been abroad for the last 3 months, so this is the first chance I have of going to see them after the 6 months beding in, getting used to it period. I was told that given my symptons I should go in to see them within 24hours. I cannot do that, can't just drop life, take a day off work with no notice at all. So I asked for another option. The only other option is a later appointment which I have to pay for.
All smiles whilst they are taking your money...

Was tested in ST.Enochs today. Yvonne helped me with my glasses.It was very professional and the staff were so good.

A fantastic team here at Optical Express made my lens replacement easy and wow - what a difference the new lenses have made! The aftercare has been great. Iwana (and especially Louisa) in reception deserve a special mention for their warm welcome, efficiency and cups of tea to steady my nerves. Hamish took the time to explain everything pre and post surgery while my new lenses settled in. I now have better than 20:20 vision having struggled for years with long sightedness.

A very professional and friendly experience made pleasurable by Ihsaan.
Cheers

We came to the Kilmarnock Rd branch today . The staff were lovely. They explained exactly what would happen . We had a bit of a giggle as well. It was a very positive experience.

I was at the optical Express @ st Enoch centre and was treated well by
Elisha who helped with my glasses. could not do enough for me many thanks.

Expertise and knowledge is 100% as advertised and procedure carried out without any problems on both eyes.

Aftercare by staff members is 5* re-appointments are very quick. I would recommend OPTICAL EXPRESS to anyone who is thinking about eye surgery.

Like to express a personal thanks to staff members Sabrinah & Azal for their professionalism and their customer care throughout the entire process

Much appriciated

Had a ST in ST.Enochs with Gemma. Yvonne helped. I had a great visit and eyes are gd

Had lens replacement in Great Portland Street with initial contact through the Uxbridge centre. Vina, Saima,Gutfam and Baljit were lovely to deal with, very informative and professional throughout which made the whole experience very easy to navigate. Procedure took less than 10 mins per eye and I didn’t feel any thing. There’s an option of paying up front or having a payment plan which works for everyone. I would highly recommend this procedure as over time it literally pays for itself. I look forward to a life that’s glasses and contact lenses free. Thank you to all the staff involved for making it a lovely stress free experience

My lens replacement surgery at Optical Express was excellent. The customer care was reassuring, well‑organised, and every step was clearly explained. The aftercare felt genuinely supportive. I now have better than 20/20 vision, and the improvement is remarkable. I must say that due to my intolerance to anaesthetic I did find the procedure itself uncomfortable but I still would not hesitate to confidently recommend Optical Express to anyone considering lens replacement.

Went in for a routine eye test and the staff at the Dumbarton High Street branch were very helpful and able to answer any questions.

I had my consultation with Kerry and Junaid at Leeds White Rose Centre branch. The consultation went very smooth and I felt very informed about the whole procedure. Everything was done in a professional manner and the staff there were very lovely. At first I was feeling a bit off about this because it seems very scary but Kerry told me about how she felt about it and how her surgery went and it made me feel more confident and I can’t wait for it happen! I do recommend this branch if anyone is interested in laser eye surgery because I was very informed.

The staff at optical express in kirkintilloch are brilliant, friendly and welcoming, its great dealing with Louise, Colin and Blair, service is fast and great, wouldn't go anywhere else

I’ve been coming to Optical Express since I was a teenager, the team have always been so helpful and when I decided to get laser eye surgery they were delighted for me. Jenny called me after I booked my consultation and talked me through it, on the day she was so informative and has just been so helpful & supportive throughout the whole process, as have the whole team. I couldn’t recommend them more, thanks guys!

Everyone was very personable and professional. Hans me feel welcome and comfortable everything explained clearly and in detail. Very happy!

​I had surgery here on June 13th and at the aftercare appointment the following day diagnosed with flap striae. And told to hqve another apointment 2 days later at my local optical expresswho tokd me the surgeon would need to review it i recived a call 2 hours later to go back to harley street that same day. The surgeon advised waiting four weeks to see if it flattened out naturally. It did not, and several appointments at the local clinic waiting for the surgical team to contact me to arrange an apointment I am now at week six with zero contact from the harley street clinic to arrange the required flap lift.
​The vision in my right eye is significantly impaired its like a piece of sellotape is over it and worse than it was pre-surgery. The lack of proactive aftercare and communication regarding a time-sensitive complication is highly disappointing. I need the clinic to contact me urgently to get this corrected.

Excellent experience at Optical Express Harley Street! Dr. Parmdeep was professional and reassuring, and Yousra was so friendly and helpful throughout my consultation. Everyone made me feel welcome and at ease. Highly recommend!

Taken slightly after my appointment time but staff were polite and friendly with attention to cleanliness of instruments and explanation of costs of new glasses. I did have to ask about discount for over 60’s as I was being offered the money off for being a direct debit customer and the former was a better deal