Optical Express UK Bewertungen 

18'883
TrustScore 4.5 von 5

4.6

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Five stars for Elli, my patient advisor at the cambridge branch. Very personable and professional. Ahmed the optometrist was also very good. The deduction of one star is for the jump of £1500 for... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a truly wonderful experience with Danielle at the Brighton Optical Express office. She gave me a courtesy call that felt genuinely caring, not scripted or rushed. It was clear she meant every wo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Susan, the consultant in the Paisley branch was absolutely amazing. She listened to my concerns that were dismissed by another competitor optician chain. She identified a foreign object lodged u... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I particularly like to thank Mr Craig Woods, the Truro branch manager was a tremendous help in getting optical express to honour their quote for surgery on my second eye. Without his help I would n... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Augenklinik
  2. LASIK-Chirurg
  3. Augenarzt
  4. Klinik für Augenheilkunde
  5. Augenoptiker
  6. Optometrist

Über Optical Express UK

Vom Unternehmen geschrieben

For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.

Optical Express | Laser Eye Surgery | Lens Replacement Surgery | Private Cataract Surgery

Vom Unternehmen geschrieben

At Optical Express life-changing laser eye surgery starts from only £595 per eye*
Vision correction surgery consultations are free of charge and allow our team of expert clinicians to perform a range of comprehensive tests to assess the health of your eyes and suitability for treatment, helping you decide on the best vision correction option for you. The improvements that our patients notice in their vision following laser eye surgery is truly incredible with over 99% if patients achieving 20/20 vision or better.̌ * Price dependent on treatment and prescription type. ̌ In a study of 190,231 Optical Express patients with the most common prescriptions we treat (excluding those with presbyopia and emmetropia), 99.2% achieved 20/20 vision or better following treatment.
World leading laser eye clinics
Optical Express is the UK's No.1 provider of laser eye surgery. Our world leading ophthalmic surgeons have a combined experience of over 1 million procedures carried out worldwide and we provide excellent geographical coverage, with laser eye clinics in locations across the country.
State of the art clinics and treatment centres
Optical Express is focused on providing patients with exceptional care and outstanding clinical outcomes. Our world leading ophthalmic surgeons have completed more laser procedures collectively than any other provider in the UK and Ireland. Thanks to our nationwide network of clinics, we provide excellent geographical coverage, with locations across the whole of the UK and Ireland.
Innovative technology
Every patient is treated as an individual at Optical Express, with personalised treatment which aims to achieve their best possible results and transform their lives. We are proud of the extremely sophisticated technology in our clinics. Over £400 million has been invested in our clinics and technology because the better the technology, the better the results are for our patients.
Life-changing procedures
Optical Express are Europe’s leading provider of laser eye, premium intraocular lens and private cataract surgery and have revolutionised the way that eye care is delivered. You can rest assured you are in great hands with us, we treat thousands of patients every year and receive a huge amount of positive feedback, but the most common comment from our patients is “I wish I’d done it sooner.”
Affordable laser eye surgery options
Your laser eye surgery journey starts with a free consultation carried out by a Specialist Refractive Optometrist and Patient Advisor at one of our state of the art clinics. The cost of your treatment depends on your prescription and treatment type determined at your consultation appointment. At Optical Express laser eye surgery starts from only £595 per eye with finance options available to make it an affordable solution for patients. (subject to status. Price dependent on treatment and prescription type.)
Comprehensive aftercare
The care you receive at Optical Express doesn’t stop on the day of your treatment. Each of our patients receive a fully comprehensive aftercare programme which is our way of making every patient’s journey to clear vision as successful as possible. Our team of experts are on hand to support you.

Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

18'883 Bewertungen

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4.6

Alle Bewertungen

(18'883)

3'230 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Seen today at n ST.Enoch by Ameenah and…

Seen today at n ST.Enoch by Ameenah and Yvonne great service very friendly everything explained.

23. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Optical Express UK

Thank you for your lovely review! We're so pleased to hear you had a great experience at our St Enoch clinic. It's wonderful to know that Ameenah and Yvonne made you feel welcome and took the time to explain everything clearly.

We'll be sure to pass on your kind words to them. Thank you for choosing Optical Express, and we look forward to seeing you again in the future!

If you know anyone else who may benefit from life-changing vision correction, you can also take advantage of our Refer a Friend programme here: https://www2.opticalexpress.co.uk/refer-a-friend/

Bewertet mit 5 von 5 Sternen

Great service from Optical express

Great service from Optical express. End to end care, advice and support. Better than 20 20 vision following the Lens Replacement, op was painless. Fatema was great at organising everything.
So good my wife is now having the same operation

30. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Optical Express UK

Thank you for taking the time to share your wonderful feedback. We're delighted to hear that you had such a positive experience from start to finish and that you're enjoying better than 20/20 vision following your lens replacement surgery. It's especially lovely to hear that Fatema provided such great support throughout your journey.

We’re also honoured that your experience has given your wife the confidence to choose the same procedure. We wish her every success with her treatment! Remember, you can also take advantage of our Refer a Friend programme here: https://www2.opticalexpress.co.uk/refer-a-friend/

Bewertet mit 5 von 5 Sternen

Arrived for a cataract consultation at…

Arrived for a cataract consultation at the Uxbridge location. A verh fine location not on a high street but in a very modern , air condition office environment.

Greeted at reception with a short wait before introduced to Sania. Star young lady who took me thru through tests aplenty. Lots of questions answered to my satisfaction.

Handed over for more detailed discussion and more vision tests with knowledgeable Gulfam. Again assured me of more questions I had.

Decided to go ahead with surgery in the coming weeks at their london location,

A throughly delightful day with the consultants and looking forward to something I should have committed to ages sgo.

23. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Optical Express UK

Thank you for taking the time to share such a detailed review. We're delighted to hear that you had a positive experience at our Uxbridge clinic and that you felt well looked after throughout your consultation.

It's wonderful to know that Sania and Gulfam made you feel comfortable, answered all of your questions, and provided the information you needed to make an informed decision about your cataract surgery. We'll be sure to pass on your kind words to them.

Thank you for choosing Optical Express. We look forward to welcoming you for your upcoming surgery in London and wish you all the very best with your treatment. Remember, you can also take advantage of our Refer a Friend programme here: https://www2.opticalexpress.co.uk/refer-a-friend/

Bewertet mit 5 von 5 Sternen

My experience with opticalExpress was fantastic 10/10…

My experience with opticalExpress was fantastic from the 1st free consultation to the surgery and immediate aftercare.
Initially I was sceptical about the procedure but after seeing Shezna at GrtPortlandStreet [london] I was immediately impressed and assured. Even when the surgery got postponed and relocated to Harley Street the communication was good and remained thorough.
I had my surgery morning of 20july2026 the procedure was 100% pain free [there is no pain at all, you simply stare at the lightshow happening in your eye/s thats it , even that felt therapeutic! 10 minutes each eye and done! DR Radwan was excellent i recommend him whilst his support team of nurses were excellent too. My recovery has been fast pain free and as expected after my 24hr check up with the nurses. I was looking at my work monitor Monday morning seeing things without glasses already slight blurring and minimal glaring but nothing to be concerned with or uncomfortable! Apparently this is all very very normal within the healing process as to is the mild sensitivity I have but nothing sunglasses or tinted glasses cannot help. I 100 percent recommend doing the procedure with opticalexpress and would do it all.over again if there ever was a need to...but thats the best thing the replacement lenses are for life for good ! Thank you Opticalexpress!
Oh! Many people think you cannot see ! AT NO POINT DO YOU LOSE EYESIGHT NOT EVEN FOR A SECOND! You can see the treatment happening in your eye by way of the LIGHTSHOW I referred to. There's 100% no pain at all you feel absolutely nothing due to the amazing eye drops anesthetic thats used. I just cannot wait for results to be maximised after 4to 6 weeks

18. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Optical Express UK

Thank you for the amazing review Jason. As you'll know yourself, hearing from other patients can be extremely helpful, so we appreciate you taking the time to share your experience.

To find out how both you and your friends and family can benefit
from your positive experience, please visit our website. https://www2.opticalexpress.co.uk/refer-a-friend/

Bewertet mit 5 von 5 Sternen

Had a very good experience at the St…

Had a very good experience at the St Albans branch, particularly Jack and Sue were very helpful and informative about the procedure. I had lasik surgery 4 weeks ago and the results are amazing!

23. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Optical Express UK

We're thrilled that you're so happy with the results Sarah.

To find out how both you and your friends and family can benefit
from your positive experience, please visit our website. https://www2.opticalexpress.co.uk/refer-a-friend/

Bewertet mit 5 von 5 Sternen

Had a great eye test done by Alisha in…

Had a great eye test done by Alisha in the Plymouth optical express branch, she is very friendly and makes you feel very comfortable.

2. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Optical Express UK

Thanks for taking the time to share your experience Michaela. We'll pass your kind words on to Alisha and the team.

Bewertet mit 5 von 5 Sternen

Really great experience at the St Enoch…

Really great experience at the St Enoch branch. Thorough and professional.

The staff were friendly and helpful.

22. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Optical Express UK

Thanks for the kind words Joanne, and we hope to see you at our St Enoch's clinic again in the future.

Bewertet mit 5 von 5 Sternen

Visited Dartford clinic for a…

Visited Dartford clinic for a consultation today with Hardin and James and I will say that they were both lovely, professional and very helpful!!! Hardip answered all of my questions and concerns, put them all at rest, can’t wait to have my surgery!!!

22. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Optical Express UK

It's fantastic to hear how well looked after you were Michael. We'll see you soon for your surgery!

Bewertet mit 5 von 5 Sternen

Update lenses.

In today to update my varifocal transitions to my latest prescription. Superbly dealt with by Dawn. Excellent service.

22. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Optical Express UK

Hi there, Pete. Thanks for taking the time to update us; we really appreciate your kind words. Take care and all the best.

Bewertet mit 5 von 5 Sternen

Great experience

Had a lovely experience today at optical express in paisley Dawn and Claire were friendly welcoming and very attentive through the experience. Had a great examination by Carole who explained every step and supported through out. Wonderful interactions with all staff thank you

22. Juli 2026
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Antwort von Optical Express UK

Hi there, Nicolle. Thank you for leaving your wonderful review. We will be sure to pass on your kind words to Dawn, Claire, and Carole. I'm sure they will be pleased to hear this. We look forward to your next visit. Thanks again, and take care.

Bewertet mit 5 von 5 Sternen

Excellent service for the third time

Excellent service for the third time. I would not go anywhere else. Thank you to Louisa for making me feel so calm and for being so helpful.

22. Juli 2026
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Antwort von Optical Express UK

Hi there, Clare. Thank you for taking the time to leave your 5-star review. We will pass your kind words on to Louisa. Take care.

Bewertet mit 5 von 5 Sternen

Absolutely awesome service from the Swansea Clinic

Absolutely awesome service from the staff in the Swansea Clinic. Special Thankyou to Saeef Khan for his welcome, knowledge and support. Put me at easy and was able to answer all my questions.

22. Juli 2026
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Antwort von Optical Express UK

Thanks for the fantastic review Gareth, and we really appreciate you taking the time to share your experience at the Swansea clinic.

Bewertet mit 5 von 5 Sternen

Very experienced staff and surgeons

Very experienced staff and surgeons, they were very considerate polite and explained everything clearly..the surgery with manu was explained professionally and carried out professionally..Sharon was very kind and considerate

22. Juli 2026
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Antwort von Optical Express UK

We're thrilled that you're so happy with the results Paul. We'll make sure we pass this on to the team in Nottingham.

To find out how both you and your friends and family can benefit
from your positive experience, please visit our website. https://www2.opticalexpress.co.uk/refer-a-friend/

Bewertet mit 5 von 5 Sternen

I'm always very tense

I'm always very tense, but the service from Rebecca and Caitlin was excellent.

22. Juli 2026
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Antwort von Optical Express UK

It's fantastic to hear that you were well looked after by Rebecca and Caitlin.

Bewertet mit 4 von 5 Sternen

Visited your wisbech clinic today

Visited your wisbech clinic today , was welcomed by kira , she helped me through each exam and explained about the whole process along the way. Very professional and friendly. Would highly recommend to friends and family.

22. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Optical Express UK

Thanks for the kind words Scott, and it means a lot that you'd recommend us.

Bewertet mit 5 von 5 Sternen

I had the surgery so I did not need to…

I had the surgery so I did not need to ware glasses all the time . It’s working really well since the day after surgery . Mr Mathew the surgeon was very professional and put me at ease throughout . Sharon did a great job doing all my test’s before and after the surgery.

22. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Optical Express UK

We're thrilled that you're so happy with the results Mark. If you need anything moving forward, please don't hesitate to let us know.

To find out how both you and your friends and family can benefit
from your positive experience, please visit our website. https://www2.opticalexpress.co.uk/refer-a-friend/

Bewertet mit 5 von 5 Sternen

I had my eye test done at the Leeds…

I had my eye test done at the Leeds white rose branch, i was so impressed by the staff member Maleehah she was so kind and was so helpful as well. She helped me choose some glasses and made sure they fit me perfectly. I had my eye test done my Poonam who was really kind as well.I will definitely be coming back in the future to buy more glasses from here.

21. Juli 2026
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Antwort von Optical Express UK

It's great to hear that you're so happy with the service at our White Rose clinic Aliysha. We'll pass your kind words on to the team.

Bewertet mit 5 von 5 Sternen

1st class

Optician Nadeem Aslam
What a guy
All staff were excellent from start to finish
Couldn't ask for a better experience

13. Juni 2026
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Antwort von Optical Express UK

Thanks for the fantastic review Mr Spurr. Hope to see you in our Meadowhall clinic again in the future.

Bewertet mit 5 von 5 Sternen

Excellent Patient Care

Excellent Patient Care
I have had a pleasure to be patient of Optical Express for one and half year. I had a bilateral cataract surgery with them. My patient advisor was Victoria, along with Carie and Keiden. Victoria answered all my concerns and questions satisfactorily. Sometimes my questions were repeatedly the same but Victoria always calmed me down and always told me to relax. She understood that this was my first surgery and thus I was apprehensive. For a patient advisor to have emotional intelligence is important and Victoria has high emotional intelligence. She doesn’t hurry you to get her job done or hurry to get people to get on with it. Victoria gave me ample time to answer my questions and get to the surgery table. Having said that Carie and Keiden have also been there with me through out. Carie and Keiden also helped me when I asked them. My optometrist was Emma, who checked my eyes many times. 
My surgery was a breeze. My vision was clear as soon as I got the surgery. I had no problems and complications. Victoria was right all along. My vision prior to surgery was extremely poor since childhood. I could not see 5 inches away from my eyes. After surgery my distance vision is 20/10, which are eagle eyes in humans. I can read fine print without spectacles as well. I use readers in certain lights, or very long readings. I am glasses free 95% of the time. My eye surgeon at optical express was brilliant. The lenses I was suggested and implanted in my eyes are enhanced mono-focal lenses with blended vision. I did have to get YAG, after a few month of my cataract surgery which was also very easy. YAG didn’t require lying down, numbing drops, or sedation . I was explained everything and shown my eye scans before I was discharged by Optical Express.
I am glad I chose Optical Express for my life changing journey. I thank Optical Express wonderful staff who was with me through out my journey. I will highly recommend optical express to everyone. They gave me the best option for me. I will advise everyone to trust the expert advise of Optical Express. Optical Express will give their patients best advise. I will choose Optical Express every time. 
Many thanks to everyone at the Optical Express.
PS- my surgery was July last year. However, I was dealing with Optical Express regarding my cataract surgery prior to that.

21. Juli 2026
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Antwort von Optical Express UK

We're thrilled that you're so happy with the results Hanna. As you know yourself, hearing from other patients can be extremely helpful, so we appreciate you taking the time to share your experience.

To find out how both you and your friends and family can benefit
from your positive experience, please visit our website. https://www2.opticalexpress.co.uk/refer-a-friend/

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