Five stars for Elli, my patient advisor at the cambridge branch. Very personable and professional. Ahmed the optometrist was also very good. The deduction of one star is for the jump of £1500 for... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Five stars for Elli, my patient advisor at the cambridge branch. Very personable and professional. Ahmed the optometrist was also very good. The deduction of one star is for the jump of £1500 for... Mehr ansehen
Unternehmen hat geantwortet
I had a truly wonderful experience with Danielle at the Brighton Optical Express office. She gave me a courtesy call that felt genuinely caring, not scripted or rushed. It was clear she meant every wo... Mehr ansehen
Unternehmen hat geantwortet
Susan, the consultant in the Paisley branch was absolutely amazing. She listened to my concerns that were dismissed by another competitor optician chain. She identified a foreign object lodged u... Mehr ansehen
Unternehmen hat geantwortet
I particularly like to thank Mr Craig Woods, the Truro branch manager was a tremendous help in getting optical express to honour their quote for surgery on my second eye. Without his help I would n... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.
Vom Unternehmen geschrieben

Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Seen today at n ST.Enoch by Ameenah and Yvonne great service very friendly everything explained.

Antwort von Optical Express UK
Great service from Optical express. End to end care, advice and support. Better than 20 20 vision following the Lens Replacement, op was painless. Fatema was great at organising everything.
So good my wife is now having the same operation

Antwort von Optical Express UK
Arrived for a cataract consultation at the Uxbridge location. A verh fine location not on a high street but in a very modern , air condition office environment.
Greeted at reception with a short wait before introduced to Sania. Star young lady who took me thru through tests aplenty. Lots of questions answered to my satisfaction.
Handed over for more detailed discussion and more vision tests with knowledgeable Gulfam. Again assured me of more questions I had.
Decided to go ahead with surgery in the coming weeks at their london location,
A throughly delightful day with the consultants and looking forward to something I should have committed to ages sgo.

Antwort von Optical Express UK
My experience with opticalExpress was fantastic from the 1st free consultation to the surgery and immediate aftercare.
Initially I was sceptical about the procedure but after seeing Shezna at GrtPortlandStreet [london] I was immediately impressed and assured. Even when the surgery got postponed and relocated to Harley Street the communication was good and remained thorough.
I had my surgery morning of 20july2026 the procedure was 100% pain free [there is no pain at all, you simply stare at the lightshow happening in your eye/s thats it , even that felt therapeutic! 10 minutes each eye and done! DR Radwan was excellent i recommend him whilst his support team of nurses were excellent too. My recovery has been fast pain free and as expected after my 24hr check up with the nurses. I was looking at my work monitor Monday morning seeing things without glasses already slight blurring and minimal glaring but nothing to be concerned with or uncomfortable! Apparently this is all very very normal within the healing process as to is the mild sensitivity I have but nothing sunglasses or tinted glasses cannot help. I 100 percent recommend doing the procedure with opticalexpress and would do it all.over again if there ever was a need to...but thats the best thing the replacement lenses are for life for good ! Thank you Opticalexpress!
Oh! Many people think you cannot see ! AT NO POINT DO YOU LOSE EYESIGHT NOT EVEN FOR A SECOND! You can see the treatment happening in your eye by way of the LIGHTSHOW I referred to. There's 100% no pain at all you feel absolutely nothing due to the amazing eye drops anesthetic thats used. I just cannot wait for results to be maximised after 4to 6 weeks

Antwort von Optical Express UK
Had a very good experience at the St Albans branch, particularly Jack and Sue were very helpful and informative about the procedure. I had lasik surgery 4 weeks ago and the results are amazing!

Antwort von Optical Express UK
Had a great eye test done by Alisha in the Plymouth optical express branch, she is very friendly and makes you feel very comfortable.

Antwort von Optical Express UK
Really great experience at the St Enoch branch. Thorough and professional.
The staff were friendly and helpful.

Antwort von Optical Express UK
Visited Dartford clinic for a consultation today with Hardin and James and I will say that they were both lovely, professional and very helpful!!! Hardip answered all of my questions and concerns, put them all at rest, can’t wait to have my surgery!!!

Antwort von Optical Express UK
In today to update my varifocal transitions to my latest prescription. Superbly dealt with by Dawn. Excellent service.

Antwort von Optical Express UK
Had a lovely experience today at optical express in paisley Dawn and Claire were friendly welcoming and very attentive through the experience. Had a great examination by Carole who explained every step and supported through out. Wonderful interactions with all staff thank you

Antwort von Optical Express UK
Excellent service for the third time. I would not go anywhere else. Thank you to Louisa for making me feel so calm and for being so helpful.

Antwort von Optical Express UK
Absolutely awesome service from the staff in the Swansea Clinic. Special Thankyou to Saeef Khan for his welcome, knowledge and support. Put me at easy and was able to answer all my questions.

Antwort von Optical Express UK
Very experienced staff and surgeons, they were very considerate polite and explained everything clearly..the surgery with manu was explained professionally and carried out professionally..Sharon was very kind and considerate

Antwort von Optical Express UK
I'm always very tense, but the service from Rebecca and Caitlin was excellent.

Antwort von Optical Express UK
Visited your wisbech clinic today , was welcomed by kira , she helped me through each exam and explained about the whole process along the way. Very professional and friendly. Would highly recommend to friends and family.

Antwort von Optical Express UK
I had the surgery so I did not need to ware glasses all the time . It’s working really well since the day after surgery . Mr Mathew the surgeon was very professional and put me at ease throughout . Sharon did a great job doing all my test’s before and after the surgery.

Antwort von Optical Express UK
I had my eye test done at the Leeds white rose branch, i was so impressed by the staff member Maleehah she was so kind and was so helpful as well. She helped me choose some glasses and made sure they fit me perfectly. I had my eye test done my Poonam who was really kind as well.I will definitely be coming back in the future to buy more glasses from here.

Antwort von Optical Express UK
Optician Nadeem Aslam
What a guy
All staff were excellent from start to finish
Couldn't ask for a better experience

Antwort von Optical Express UK
Excellent Patient Care
I have had a pleasure to be patient of Optical Express for one and half year. I had a bilateral cataract surgery with them. My patient advisor was Victoria, along with Carie and Keiden. Victoria answered all my concerns and questions satisfactorily. Sometimes my questions were repeatedly the same but Victoria always calmed me down and always told me to relax. She understood that this was my first surgery and thus I was apprehensive. For a patient advisor to have emotional intelligence is important and Victoria has high emotional intelligence. She doesn’t hurry you to get her job done or hurry to get people to get on with it. Victoria gave me ample time to answer my questions and get to the surgery table. Having said that Carie and Keiden have also been there with me through out. Carie and Keiden also helped me when I asked them. My optometrist was Emma, who checked my eyes many times.
My surgery was a breeze. My vision was clear as soon as I got the surgery. I had no problems and complications. Victoria was right all along. My vision prior to surgery was extremely poor since childhood. I could not see 5 inches away from my eyes. After surgery my distance vision is 20/10, which are eagle eyes in humans. I can read fine print without spectacles as well. I use readers in certain lights, or very long readings. I am glasses free 95% of the time. My eye surgeon at optical express was brilliant. The lenses I was suggested and implanted in my eyes are enhanced mono-focal lenses with blended vision. I did have to get YAG, after a few month of my cataract surgery which was also very easy. YAG didn’t require lying down, numbing drops, or sedation . I was explained everything and shown my eye scans before I was discharged by Optical Express.
I am glad I chose Optical Express for my life changing journey. I thank Optical Express wonderful staff who was with me through out my journey. I will highly recommend optical express to everyone. They gave me the best option for me. I will advise everyone to trust the expert advise of Optical Express. Optical Express will give their patients best advise. I will choose Optical Express every time.
Many thanks to everyone at the Optical Express.
PS- my surgery was July last year. However, I was dealing with Optical Express regarding my cataract surgery prior to that.

Antwort von Optical Express UK
We had a wonderful consultation today with Sue in Stevenage, she was so helpful and friendly.

Antwort von Optical Express UK
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.