Online Automotive Ltd Bewertungen 

Delivered as promised and tracked which is a big plus.will definitely use them again

First class service from start to finnish
Highly recommend thank you

Took over a week to come despite saying 24-48 hour, when part did come it fit fine though

Had a fantastic experience with these guys, I was trying to order a certain exhaust with an on line chat, when the person I was talking to phoned me which made things much easier, they had the parts that I needed and even recommended the right fitting kit, the exhaust fitted perfectly and arrived in a few days, would definitely use again.

Great service and friendly staff plus you can speak to someone

We orderd parts for my 25 year old Perudua Kellissa and they arrrived In Jersey and fitted the car fine.

Poor after sales advice

Easy to order, accurate information, good price and excellent product and delivery.

Ordered Exhaust for my car. It was showing they had stock but after paying i had email saying sorry not in stock they said was ghost stock so 1-2 weeks before back in stock still waiting to hear about any updates. Frustrating to say the least.

Good experience they ensured they gave me the right part, matched it against my plate and chasis and found me the right part. Shoutout to Joe really good customer service. Definitely will be using their services again.

Ordered front discs and pads and rear ones,for my evoque,on saturday came tuesday afternoon,fitted them my self correct ones and great price.Service was 5/5

Spoke on the phone to verify the right part said it was all good send a completely different thing to what I ordered and it’s been 3 weeks and I’m yet to receive a refund

Order fine, delivery two days later than stated but item correct.

Great service and fast delivery exhaust back box was a great fit and a 1/10th of the dealership price

Great comms, removed VAT for export etc.
Would definitely use again. Thank you.

Terrible service. They supplied an inferior and incorrect part (DPF) and are dithering over arranging its collection and my refund. I wish I never ordered the part and certainly the reviews are not to be trusted.

Web site claims orders will be dispatched the same day if placed by 3pm.
False in my case the order was not dispatched until the following day!
The only reason for ordering from this company was the 1-2 day delivery.
This was not achieved the parts arrived late on the third day after the order was placed, due to the urgency I had to go to a local main dealer to get the parts in a timely fashion.
Fair to say I'm Di not a happy customer!

Do not order from them... Customer service is Shocking ...ordered an exhaust at 14.50 was told the cut off time was 15.00, then they rang me to check my order at 15.15 and said yes order was ok but I had missed the cut off time ....... , which I already had confirmed that with one of their employees at 14.30, said the van had left at 3pm so i said your cut off time should be at 2pm, they agreed and said they have had a lot of complaints about that.... but just wasting my breath I reckon...

Absolutely disgusting business… ordered a DPF for an employee to tell me I ordered the wrong part for my car and sent me out a catalic converter, which wasn’t what I needed. After numerous emails and phone calls nothing was ressovled until WE had to travel 2.5 hrs from home to take part back ourselves to get a refund for them to still mess it up. DO NOT USE THIS COMPANY. AVIOD ALWAYS. Definitely better and more reliable companies out there. Try eBay they have been amazing with what we have needed. Customer service is an absolute joke. If employees are allowed to go into orders and change them completely I think something drastic needs to be taken. Maybe better training. STOP AMENDING ORDERS WHEN THEY DONT NEED TO BE… online automotive need to do better….!

Order a pair of shock absorbers for a Corsa 1.2, number plate and engine number all matched to the correct fitment, even the image on their website looked correct, parts arrived nothing like the correct ones. Asked in numerous emails from the day the parts arrived on the 10th July for a pre-paid returns label as the parts were incorrect and not what I ordered, eventually again after more chasing via emails and phone calls received a label on the 5th August, confirmation came via email that they had received the goods back on the 10th August. On 1st September chased up my refund, message back saying accounts are looking into it. The same only storey I'm afraid as everyone else has written in their reviews. So basically I've been waiting since around the middle of July for a refund on incorrect parts that were delivered, so that's 2 months. Under the consumer rights act refunds must be undertaken within 14 days!! This company is clearly breaking the law and it's time to get Trading standards involved. Online Automotive if you care to read this my Order number is OAO531926