Sophie or Stacey . just received message saying my delivery is delayed today . I sincerely hope it is not my sofa again . You told me you would be monitoring delivery to make sure it came today. can y... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
No one answering phone calls nor responding to emails. How can this be? We took delivery of table yesterday which turned out to be defective when unwrapped. However we cannot make contact with Oak... Mehr ansehen
Had a phone call today from Stacey from trust pilot . Have received all my furnture now.Shame I was the dissatisfied customer after several cancellations.The furniture is great. I have been compensate... Mehr ansehen
A good product, quickly delivered. However, the delivery company used were very poor. Dumped a large, heavy item just inside the door with no offer to help move it out òf the way so the item blocked t... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Oak Furniture Solutions is one of the leading online furniture retailers specialising in solid wood furniture. The website offers an outstanding selection of quality Oak, Pine, Walnut and painted wood furniture from a number of well known brands. Prices are excellent, usually well below high street equivalents and furniture is available for every room in the house. The company is characterised by excellent and friendly customer service with good stock levels and fast delivery.
Kontaktinformationen
Unit B, Nova Distibution Centre, Nova Way, Avonmouth, BS11 9DJ, Bristol
- 0845 36 36 135
- rhunt@oakfurnituresolutions.co.uk
- www.oakfurnituresolutions.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
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Really good service
Really good service , excellent delivery team . Would of been five stars , not made clear enough that the product wasn't in stock . The bed is absolutely fantastic.
Dreadful service
Dreadful service.
They took the payment from my credit card, then 3 days before delivery, the delivery company said the item wasn't in stock and wouldn't deliver as agreed. Oak Furniture Solutions didn't even bother to let me know about the situation and. I had to contact them for a refund as the new stock wouldn't arrive for 3 months. They said they would expedite a refund, as it was their fault, but didn't do the refund for 12 days!!!!
I wouldn't use them again and don't recommend that anyone else does.
Good quality furniture
Good quality furniture delivered quickly and without fuss.
nice quality
lamp table arrived as expected, easy to put together and good quality - really pleased.
Great would recommend
Easy to use site. Love the furniture-right choice made. Fast delivery. Excellent communication 're delivery. Response time to e-mail enquiries very quick. Would recommend and use again. Item delivered on time and well packaged.
I recently placed an order with oak …
I recently placed an order with oak furniture solutions and received excellent service from start to finish. I was kept up to date at every stage of the process and received my order much quicker than expected. I was informed of my delivery time slot in good time and the delivery men were quick and efficient. I am thrilled with my purchase and would highly recommend oak furniture solutions. I wouldn’t hesitate to order from them again.
Excellent quality cupboard
Ordered a small cupboard. The details were very clear on the website and the delivered cupboard was as described. I was kept informed as to delivery date throughout the process, had to wait a bit but not in any hurry. The quality of the item was most important.
Shockingly bad
I placed an order on 24th November for a table and benches with a delivery of 2-4 weeks. I sent and email on16th December asking when to expect delivery. I then called the next day and was told my order wouldn't make Christmas (which it should have). I asked for a manager to call me back, and when they did I was told that my order was for a discontinued line and someone should have called me to tell me. It's now going to take a few days for them to repay me.
What a bunch of cowboys!! Don't buy from them.

Antwort von oakfurnituresolutions.co.uk
Excellent service
Excellent service. Great to be able to ask question via online chat. I did and was answered within minutes. They had to check something which they did and got back to me promptly. It felt like a personal service as in 'face to face' with a human, if that makes sense. Really appreciated. Good quality furniture, well impressed.

Antwort von oakfurnituresolutions.co.uk
Excellent Service
Just purchased 3 items from this company very pleased with all of it excellent quality ,delivery driver friendly & helpful arrived 2 hours early when hubbie was still out so he carried it all in on his own.Would recommend to anyone looking for furniture. Thank you.
Part of a large order
Part of a large order, very well made. Very well packed, had to phone office to make some changes, they answer the phone and spoke English, very helpful. The courier was very helpful, I looked inside the van, he had strapped all items inside the van so they did not bounce about, first driver put all box’s in our bedroom, second driver did the same. First class product and service thank you.
Item received was very well packaged …
Item received was very well packaged and delivered on the stipulated day and within the time slot.l was very pleased with the item and service from this company.
What an excellent service
What an excellent service! That includes the delivery. A good few other companies could learn a lot from you. What more could I add?
Well done look froward to doing more business with you.
Very pleased
Very pleased with the bookcase that we have bought. Online purchase process very straightforward and communication updates regarding progress through to delivery were excellent. Would certainly use again.
Good product delivered on time
Fantastic
Fantastic, high quality furniture. I've always bought from oak furniture solutions. Just a little slow on delivery hence 4 stars.
Only thing to say is that the order was …
Only thing to say is that the order was dealt with and delivered without any problem at all
veneer side panels
lovely item, had to plane one of the doors as it was very tight to open & close, has veneer side panels, otherwise all good.
Bought from you before
Bought from you before, so when i ordered this office drawer set i knew i'd be happy. Excellent product.
Good quality product
Good quality product. Delivered safely. Reasonable price.
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