oakfurnituresolutions.co.uk Bewertungen 

Good product; however ordered in August and received in December... enough said.

This company doesn't deserve one star, i would give it -5. Absolutely disgraceful in the way they treated me as well as others. I have paid for set of furniture to which they will not deliver and wont refund me!!! they also were aware they going bust but were still taking orders knowing full well they wont be delivering. Very deceptive. Please do not buy from them.... Im trying to get my refund from my bank which i hope they will pay me back!!!

Save yourselves from headache from not buying from this company or any company that is owned by Robin hunt !!

Oak bookcase is excellent. Having been advised online to unpack and to check condition on arrival I was somewhat surprised to hear from the delivery men of Fedex that they were notvalllowed to unpack the item. As the item in question is 7feet 6 x 3foot 6 of solid oak and needs at least two people to lift it into place I was a little surprised when the deliverers said they would leave it on its side in the hall as I would have to slide it out if it’s box and this would be the easiest way. Ha ha. FedEx men left. Sliding it out was impossible because of the protective polystyrene and had to cut through the cardboard with a Stanley knife. Having eventually removed most of the cardboard then came the problem of moving it down the hallway and through the door to the required room. Impossible on my own of course . Two men were recruited to assist and then , success, and no damage.
I would suggest that customers Are in future advised that there will be no unpacking or placement of such furniture. Had I not been able to find people to assist we -me and my disabled wife - would have been cut off from our lavatory as it was left in front of the access door.

I would have given zero stars if I could have. Furniture delivered on time. When unpacked mirror was missing pack of bolts/alun key etc. I emailed Oak Furniture solutions immediately to ask them to send a pack of bolts out as the mirror is unusable without them. This was sent Sunday 14.01.18. On Tues 16.01.18 I had not received a response to my email so rang and spoke to a lady who could see my email, and said my query had been allocated and the pack would be sent in the post. To date, 4 emails later, the pack has still not arrived. I tried to ring 3 times only to be greeted with an answerphone message saying due to business difficulties, they were not answering the phone. I am now waiting for 30 days to be up so I can claim a chargeback on my credit card as the goods are not fit for purpose. Just read that this company have gone into liquidation 26.01.18.

I could not praise oak furniture solutions enough for the service, the cost of the tables and the delivery and packaging and instructions were immaculate no reservations about this company whatsoever

Ordered 4 items totalling £1100 at the end of December and now receive an email saying they're appointing an administrator. They were still sending marketing emails only a few days earlier saying there's a big sale on! Clearly trying to rake in as much money as possible before going into administration, absolute disgrace! Wish I'd have purchased on credit card as the money would have been guaranteed but I used debit card so will have to try chargeback from the bank which isn't necessarily legally enforceable. Rang Santander who were very helpful and have raised a case but could be weeks before I get my money back if at all! Now I'm down £1100 and have not got my furniture, feel absolutely conned.

******UPDATE*******

I have now received my money back from Santander via chargeback. Just sent them emails as proof and they must have got in touch with administrators who confirmed. Hope everyone else can get their money back, good luck all!

Should have realised something was up when this company cancelled the original delivery date then still did not deliver on the new date but emailed to say "unable to deliver due to unforseen circumstances" (I thought it was due to bad weather!) but realised the next day what was happening when the email saying about administration was sent.
I feel forunate in one way though as I'd cancelled one order during first week in Jan 2018 and told it'd take over a week before money was refunded. My bank has confimed it was paid in 19 January, 4 days before everything froze. So grateful to the woman in the firm who processed it.

AVOID. My order has not been received and I am highly unlikely to ever get the goods due to company about to be in administration. They have my money . It is scandalous that the company was still accepting orders when they knew or had no intention of fulfilling them. In any other situation that would be deemed as deceitful and theft. Customers like myself are outraged that companies can operate on this manner. Could this be deemed as fraudulent actvity and therefore subject to a criminal case?

do not use there website i. am trying to get my money back from bank you will not receive your items con company

We ordered an oak unit in November 17 during a sale of stock, paying in full. Received regular E mails advising of the estimated arrival of the product in the Warehouse. The latest was to revise the date to August 18. When questioned the notification of the company having gone into Administration arrived. This whole situation appears contrived and as trusting customers we have been used in no more than a financial game that has failed. Beware of buying items on line in current times! A & J GILL DE126AH

Still trading despite not being able to fulfil orders.

DO NOT ORDER, they have paused trading while seeking possible administration. COMPANY DIRECTOR ROBIN HUNT DEVOID OF ANY MORALS IT SEEMS.

Bunch of trash
Other people write letter containing the following
Major breach of contract,you are bringing the contract to an end and require full payment to be placed in your bank account within 14 days .Recorded delivery of letter .If not paid in full criminal offence.I have bought and paid for furniture in Nov 2017 and paid £800 .They have my property which is paid for in a warehouse.
The director registered at Company House is Robin Hunt.
If you have paid by Visa credit/debt card contact your bank.Dear friends as I feel we need to be ,further update
Robin Hunt is still active as is this company and GO LOGISTICS WHICH HE ALSO OWNS CONFERMED BY COMPANIES HOUSE CARDIFF.
SPOKE TO AVON AND SOMERSET POLICE AS HELP FULL AS A CHOCOLATE FIREGUARD "IT'S CIVIL".HE CAN TRADE UNTIL LIQUIDATION! !!!! I ALWAYS THOUGHT THAT WAS CRIMINAL DECEPTION .
C.I.B. LETTER TO COMPANY BREACH OF CONTRACT ETC BUT NO ONqE IS AT HOME TO RECIEVED LETTER
BANKS VISA DEBIT AND CREDIT CARDS WHEN COMPANY GOES INTO ADMINISTRATION THEY WILL PERSUE HUNT'S BANK ,YES HUNT'S BANK FOR REFUND.BUT WE NEED TO KNOW OUT COME. SPOKE TO BARCLAYS BANK STATED UNABLE TO MAKE CONTACT WITH HUNT OR HIS COMPANIES TOLD ME NOT TO WORRY AS THEY WILL DO ALL OF THAT
I ALSO MADE SOME ENQUIRES IN EXETER WHERE HE HAS OTHER COMPANIES DREW A BLANK.HOPE THIS HELPS. BEST BET SPEAK TO YOUR BANK.I WISH I COULD GET HOLDING OF PAT PHELAN IN CORONATION STREET TO 'DO A JOB'.GOOD LUCK EVERY BODY. WHEN I THINK OF CARILLION AND GOVERNMENT KNEW.DON'T TALK ABOUT OTHER CORRUPT COUNTRIES.PLEASE NOTE BRISTOL POST HAVE CARRIED AN ARTICLE ABOUT THIS FIRM.
Robin I want to meet you!!!!!
LOOKED UP COMPANY FINANCIAL NOT GOOD.JUST THINK ABOUT THE GUYS NAME

shysters accepting orders after they knew they were going down !

Same situation here. Call Citizens Advice Consumer Helpline and report the company. They will open a case file and pass that on to trading standards – the larger the volume of complaints the more chance that trading standards may pursue them. The company are definitely in breach of contract and, if still trading (which they certainly appear to be, I need to confirm with Companies House), are obliged by law to deliver your goods or return your money. Unfortunately, if they continue to ignore all forms of communication from customers and do not either deliver or refund the only real recourse is the small claims court.

Only gave 1 star as No stars was not an option.
Spent over £2500 with them on an order placed on 6th January now to find they are going into administration and I cant get my furniture or my money back.
They must have known at the time of their financial difficulties but still took my money. Despicable.

Don't trust them had emails from October to yesterday saying my order will be delivered end of January
Then 2 minutes later no furniture no refunds
Con artists
Had £350 pounds for nearly 4 months and I get nothing!!!!!!

Same as everyone else. Email to say my order will not be fulfilled and delivered at the present time company is seeking an administrator. All existing orders on hold with immediate effect. No refunds or cancellations but they are continuing to trade?!

Will be contacted before close of business on the 31st January with another update.

No phones, no emails no social media. - Thank for robbing me of my hard earned cash.

Apalling customer service. Expecting delivery from GoLogistics today. Received 2 emails from the courier and the company saying everythings on hold. No cancellation or refund available. They've had my money since 4th December. Feeling robbed..... actually it is stealing... they have taken peoples money for no goods and they are still taking peoples money. Unbelievable

Same here, got an info today that the company is being sold, and my order is on hold, no cancellations or refunds made! And the website is still trading!

THEY HAVE JUST GONE BUST!!!!!
DO NOT BUY FROM THEM
Their website is still open to order but they have applied for Administration.
My goods will not be delivered (received a text and email from them - their phone is a recorded message).