Had the first KIA service today for a new car , when we had a Toyota Rav 4 it always came back washed and vacuumed so a bit disappointed that no cleaning done.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After reading some of the negative reviews about this company I thought I should leave one as I had a different experience. From the beginning to the end Chiswick Honda MOTORCYCLES have been great. I... Mehr ansehen
Wanted to thank Charlie Crouch for helping find my perfect car, amazing service and went above and beyond to help me find what i needed. This will be the third time ive been back to Kia Brentford dea... Mehr ansehen
Having bought 2 cars from Dawn at Peugeot Letchworth before, it was an easy decision to use them for a third time. However, Dawn was day off, so Archie took care of us. He was friendly, put us at ease... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Autohändler
- Kfz-Werkstatt
- Autowerkstatt
- Motorrad-Ersatzteilgeschäft
- Motorradgeschäft
- Gebrauchtwagenhändler
Vom Unternehmen geschrieben
Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.
Norton Way Group, Serving North Herts & London since 1989
Vom Unternehmen geschrieben
- We strive to deliver only the best customer service.
- Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.
Kontaktinformationen
Norton Way North, SG6 1BL, Letchworth Garden City, Vereinigtes Königreich
- info@nortonway.com
- www.nortonway.com
4.5
Hervorragend
5744 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Norton Way Group
Good afternoon Maureen Ali Nassar, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Peugeot.
got the car I wanted at the price I…
got the car I wanted at the price I wanted quickly and painlessly.
24. September 2025
Antwort von Norton Way Group
Good afternoon Philip Stephenson, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Mazda.
Excellent service by salesman.
Our salesman Daniel was very keen and willing to help, informing us about all the options for our purchase of a n EV3. He worked really hard to get us a deal that worked for us.
17. September 2025
Antwort von Norton Way Group
Good afternoon Jane F, thank you for the 5-stars and kind words! Happy we could help and we are so pleased to hear that you received excellent service from Daniel. We will pass on your compliments to him and we hope you are enjoying your Ev3. We hope to welcome you back again soon. Take care - GWR Kia
Close by and good service.
16. September 2025
Antwort von Norton Way Group
Good afternoon MD, that you for the 5-stars! Happy we could help. Take care GWR Kia.
Antwort von Norton Way Group
Good afternoon Victor Arias, thank you for the 5-stars and taking the time to leave us this review. It is much appreciated and we are pleased your experience with us was excellent. All the best - Chiswick Honda Bikes.
My amazing new Jazz Hybrid
They were efficient, polite and communicated very well.
A good experience all round ☺️
23. September 2025
Antwort von Norton Way Group
Good afternoon Trevor Aird, thank you for the 5-stars and kind words! We are very happy we could help and we hope you are enjoying your new Jazz. We hope to welcome you back again soon. Take care - Chiswick Honda.
Good service excellent sales person
Good service excellent sales person. No problems at all.
21. September 2025
Antwort von Norton Way Group
Good afternoon Chris Turner, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Peugeot.
Alexandra-Lavinia Sandu
Alexandra-Lavinia Sandu, who sold us the car, was approachable, helpful and didn't pressurise us to make a decision there and then. As a result we came home thought about the car and phoned next day to confirm we wanted to buy it. My husband and I both thought she is extremely good at her job.
6. September 2025
Antwort von Norton Way Group
Good morning I. Amyes, thank you for the 5-stars and kind words! We are very happy we could help and will be sure to pass your compliments on to the team. Take care - Chiswick Honda
Antwort von Norton Way Group
Good morning Mrs E M Croft, that you for the 5-stars! Happy we could help. Take care GWR Kia.
Great Car just a little disappointed
Sales person was very polite and the transaction was very smooth. During the selling process I was told that the service history was digital and was currently being requested. I took this as meaning full service history however it transpired that it was only the history from the last owner and not the original owner, by this time I had taken ownership of the car, I did pay the current market value for the car and am now disappointed that I don't have any service history from the first two years. I have to accept that it was my fault as I should have insisted on seeing all history before parting with the money. as I paid the market value price i'm now concerned the car is worth less without this history.
3. September 2025
Antwort von Norton Way Group
Good morning David Clark, thank you for taking the time to leave us this review. We are glad your sales person was polite and that your experience was smooth. We have passed on your comments concerning the service history and hope we can resolve this for you.
Kind regards - Norton Way Honda.
Very friendly good vibe knowledgeable…
Very friendly good vibe knowledgeable and I’m extremely happy 😊
14. September 2025
Antwort von Norton Way Group
Good morning Micheal, thank you for the 5-stars and kind words! Very happy we could help and look forward to welcoming you back again soon. Take care - GWR Kia.
I am very happy with the service from…
I am very happy with the service from the shop and the staff was very professional , I recommend
13. September 2025
Antwort von Norton Way Group
Good morning Frederico Ferreira, thank you for the 5-stars and taking the time to leave us this review. It is much appreciated. All the best - Chiswick Honda Bikes.
Very happy with the service
Very happy with the service
No pressure from sales staff,
Flo made the whole process from booking a test drive to picking the car up completely smooth process,
19. September 2025
Antwort von Norton Way Group
Good afternoon Mark Warren, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Honda.
Sat was amazing with us really helpful…
Sat was amazing with us really helpful and kind, solved all of our questions and gave us the best service
29. September 2025
Bewertung ohne vorherige Einladung
Antwort von Norton Way Group
Good morning Yasmin Choukrallah Kerdouda, thank you for the 5-stars and kind words! Happy we could help and we are so pleased to hear that your experience was amazing. We will pass on your compliments to Sat. We hope to welcome you back again soon. Take care - GWR Kia
Excellent team and service
Excellent team, professional but friendly and efficient too. Went the extra mile to help us get our new car and simplify logistics! Thank you Sam, Josh and Amelia.
19. September 2025
Antwort von Norton Way Group
Good morning Jennifer Condon, thank you for the 5-stars! Take care - Norton Way Mazda.
Miss advertising
unfortunately the car was miss advertised and nothing has been done about it. The car advertised as having eskyactiveX engine has a previous version of this engine.
30. Juli 2025
Antwort von Norton Way Group
Good Afternoon Piotr, we are very sorry to hear that you have had this experience with us. We have passed your comments on to our managers including our head of business Mark Morris whom you can contact at mark.morris@nortonway.com We hope we can restore your faith in Norton Way Mazda.
The whole experience from start to…
The whole experience from start to finish was out of this world the whole team were fantastic and so friendly and made me and my mum feel very valued and cared for and also all the calls and emails beforehand and also since then to check we are ok can’t wait for my next visit
18. September 2025
Antwort von Norton Way Group
Good morning Kathleen Gaynor, thank you for the 5-stars and kind words! We are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Peugeot.
Great service
9. September 2025
Antwort von Norton Way Group
Good morning Joseph thank you for the 5-stars! Glad you had a great service with us. Take care - Norton Way Mazda.
Great customer service !!
We had Muj as our representative for Kia throughout the entire process, and he was nothing short of professional. He walked us through every step, ensuring we fully understood everything. Muj was kind, respectful, and incredibly helpful. When it came time to collecting our car, he made the experience seamless and stress-free.
Thank you so much, Muj — we truly appreciate your outstanding customer service and support!
10. September 2025
Antwort von Norton Way Group
Dear Shamsa Yalahow,
Thank you so much for your kind words!
We're thrilled to hear that Muj provided you with such a smooth and supportive experience. He takes great pride in ensuring every customer feels confident and cared for throughout the process, and your feedback truly reflects that.
We’ll be sure to pass on your appreciation to Muj—he’ll be delighted to hear it! Enjoy your new Kia, and don’t hesitate to reach out if you need anything in the future. Take care - GWR Kia
Antwort von Norton Way Group
Good morning, thank you for the 5-stars! Happy you chose - Norton Way Peugeot.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.