Mark Benson is a fantastic menanic and person. He has looked after my vechile for 6 years. His work is first class but he also spends time to sit and discuss things in order to keep ahead of things fo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After having bad experiences at northside Bradford the next closest dealer was York for my Maxus dropside And honestly the customer service from Jo at desk is amazing my truck was recovered on Tuesd... Mehr ansehen
Unternehmen hat geantwortet
We first met Simon Lonsdale back in 2011 when we bought our first Mercedes Benz Vito van from him. I was delighted when 15 years later we returned to Attercliffe branch to 'update' our van and he was... Mehr ansehen
Unternehmen hat geantwortet
Customer service, helpful, understanding, polite, keeping you updated on work at all times, whether small jobs or a big job looking after you vehicle while there. Good around service. Had bad experi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mercedes-Benz-Händler
- Kfz-Werkstatt
- Kfz-Reparatur und -Wartung
- Lkw-Händler
- Geschäft für gebrauchte Autoteile
Vom Unternehmen geschrieben
Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range. Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Mercedes-Benz dealerships. Our range of service packages and repair assistance are accessible to every Mercedes-Benz owner, whether or not you purchased your vehicle with Northside.
Kontaktinformationen
Summit House, Woodland Park, Bradford Road, BD19 6BW, Cleckheaton, Vereinigtes Königreich
- 01302304858
- enquiry@northside.co.uk
- www.northside.co.uk
4.7
Hervorragend
523 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Helpful team as always
Helpful team as always, many thanks
28. April 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Hi Bailey
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great customer service
Great customer service nothing is to much trouble always there when we need them.
9. April 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Hi Dean
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Excellent communication from Adam and…
Excellent communication from Adam and great service from the rest of the team
29. April 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Hi Julian
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Always Excellent service
Excellent service. Always helpful and polite. Always endeavour to complete the turnaround as soon as possible to get you back on the road. All the lads are great and helpful with any issues. Martin & Ellie on the front desk always deals with everything efficiently. Barracuda!
22. April 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Hi Nigel
Thank you for choosing Northside and taking the time to leave a 5* review which has been passed on to Martin, Ellie and the rest of the team.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
First class service
The staff were friendly and knowledgeable and went above and beyond to help me out
22. April 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Hi Jason
Thank you for choosing Northside and taking the time to leave your feedback.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Brought our company van in for MOT and…
Brought our company van in for MOT and was a breeze, excellent customer service will definitely, Laura was fantastic!
22. April 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Hi Consumer,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is important to us and your kind comments have been passed to Laura and the rest of the team.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Damage to customers vehicle not reported On the 3rd if March this year I took my…
On the 3rd if March this year I took my Vito van to the Elland road branch of Northside Truck and Van for an MOT.Whilst it was in their workshop an accident happened with a jack that caused a considerable dent in the sill.Nothing was said when I collected the van and I only discovered the damage a couple of days later when cleaning the van.The service manager accepted that the damage was their responsibility and after several weeks the damage was repaired in a body shop.My complaint is the disreputable,unprofessional manner this situation was handled.I asked how the damage had happened and why no one from Northside had had the courtesy to inform me that it had happened.To date no one from Northside has felt the need to apologise to me for the inconvenience and delay in fixing the damage.The only positive thing is that (no thanks to Northside)I have now sold the Vito and hopefully will never have to deal with Northside again.
3. März 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Dear David
Thank you for taking the time to leave your feedback.
Customer experience is very important to us and we would like to look into this further for you.
Please can you send the registration number to feedback@northside.co.uk
Kind regards
Customer Care Team
Truck service
Top service, dealt with quick. Front desk friendly and welcoming
16. April 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Hi Matt
Thank you for choosing Northside and taking the time to leave your feedback.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Northside Hull are fantastic for…
Northside Hull are fantastic for service, go above and beyond for us at Yorkshire water. Nothing is ever an issue for them. Ellie is always friendly, helpful and efficient
1. April 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Hi Richard
Thank you for choosing Northside and taking the time to leave a 5* review, Customer experience is very important to us at Northside and your kind comments have been passed to Ellie and the rest of the team at our Hull depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Service was first class
Service was first class, Callum was great at keeping us informed every step of the way, would definitely purchase from Northside in the future.
16. April 2025
Antwort von Northside Truck & Van
Hi Clare
Thank you for choosing Northside and taking the time to leave a 5* review. Your kind comments have been passed onto Callum.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Hi the staff at Northside have very…
Hi the staff at Northside have very helpful am currently dealing with Jo Lowe she’s looking after me about my vehicle very nice person thank you.
Kind regards
Nico
Nico’s Ices Ltd
15. April 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Hi Nico
Thank you for choosing Northside and taking the time to leave a 5* review.
Your kind comments have been passed to Jo and the rest of the team at our Immingham depot
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Always friendly and easy to deal with
Always friendly and easy to deal with. Work is executed professionally.
15. April 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Hi Joseph
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future
Kind regards
Customer Care Team
Service history
I called to ask about some history on a Van I was thinking about buying. I spoke to liam, what a man. He was megga helpful. So much so, when I do find the right van, It's going there for service.
Cheers to Liam
5. April 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Hi Paul
Thank you for choosing Northside and taking the time to leave a 5* review.
Your kind words have been passed on to Liam.
We're thrilled to hear that Liam was so helpful.
We'll be more than happy to take care of your servicing needs when you find the right van.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Going that extra mile
Shelby and Kane from Northside Truck and Van were quick and flexible in fitting in an emergency repair to our Sprinter Canpervan's ABS, when we were on holiday recently. Andy and Lewis in the workshop kept us informed of what was wrong, how they were proposing to fix it and costs, throughout the process meaning we were able to continue with our holiday, on a busy Friday afternoon, with the minimum of disruption
21. März 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Hi Peter
thank you for choosing Northside and taking the time to leave a 5* review.
We're so pleased we could get your campervan back on the road quickly, allowing you to continue your holiday with minimal disruption. We wish you continued safe travels and happy adventures.
Kind regards
Customer Care Team
fantastic service,,mark got me out of a…
fantastic service,,mark got me out of a bad situation and repaired my vehicle very quickly ..
21. März 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Dear Matty
Thank you for choosing Northside and taking the time to leave a 5* review.
Your kind comments have been passed to Mark and the rest of the team at the Dealership.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
5 star service by the team, thank you.
Great service by the team,
20. März 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Dear Imran
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
★☆☆☆☆ Mercedes-Benz “Total Rip-Off! Avoid Mercedes-Benz Repairs at All Costs!”
★☆☆☆☆ Mercedes-Benz – A Complete Disaster! Avoid at All Costs!
I took my van for ( engine management lighting only ) cost £4250 and the job Not done !
* I wish I could give zero stars because Mercedes-Benz has been the worst experience of my life when it comes to vehicle repairs and customer service. If you think you’re buying from a “premium brand,” think again—their after-sales service is an absolute nightmare.
and what did they do? Charged me a fortune for repairs that didn’t even fix the problem! After a long argument with them, I finally gave up and took my van to a small local garage, where they fixed the issue quickly for a small fraction of the cost. Mercedes-Benz had charged me 10 times more than what it actually cost to resolve the problem!
After months of frustration and constant follow-ups, Mercedes-Benz refused to take responsibility and rejected my refund request. Their so-called “Customer Advocacy Team” is a joke—just a bunch of scripted responses with zero actual help.
Mercedes-Benz has no integrity, no accountability, and they simply do not care about their customers. Once they have your money, you’re on your own. This company is all about profit, not customer satisfaction.
I strongly warn anyone against buying or servicing a vehicle with them. Do yourself a favor and take your business elsewhere before you end up in the same nightmare I did.
18. März 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Dear Ahmad
We understand your frustrations and have already responded to your concerns. We strive to address every issue fairly and have asked you to contact us directly at feedback@northside.co.uk to enable us to assist you further.
Kind regards
Customer Care Team
Great Service from Liam at Northside…
Great Service from Liam at Northside Leeds.
Best man in job, Great communication.
17. März 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Hi Haris
Thank you for choosing Northside and taking the time to leave your feedback.
Customer experience is very important to us here at Northside and your kind comments have been passed to Liam and the rest of the team.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Factory ordered sprinter chassis with a…
Factory ordered sprinter chassis with a body to be fiited on arrival.
On the day of vehicle collection it was presented to me with the wrong body fitted.
Indeed this error was rectified however this issue has since highlighted another issue with the vehicle that so far i have failed to receive a response to.
3. März 2025
Antwort von Northside Truck & Van
Dear Niki
Thank you for taking the time to leave your feedback.
We're sorry to hear that your Sprinter arrived with the wrong body fitted.
We appreciate the inconvenience this must have caused, however this has been resolved in the time frame agreed with yourselves.
Please can you email further details of any other issues that you have to feedback@northside.co.uk to enable us to look into them further for you
Kind regards
Customer care Team
Liam was great
Liam was great, kept me updated and very polite.
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von Northside Truck & Van
Hi Janet
Thank you for choosing Northside and taking the time to leave a 5* review.
We're glad to hear that Liam provided excellent service and we look forward to assisting you again in the future.
Kind regards
Customer Care Team
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