This was the best car buying experience I've ever had. From the detailed pictures in the advert to the handover and aftercare, every step has been effortless and enjoyable. From someone who has had pl... Mehr ansehen
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Das sagen Bewerter
Buying a car from Ben was a really pleasant and easy experience. From start to finish he was kind, polite, and super knowledgeable. He patiently helped me find the best deal for me, and I couldn’t b... Mehr ansehen
Unternehmen hat geantwortet
We had a great buying experience from their Poole show room. Customer service was exemplary, with all questions and queries quickly dealt with. No hard sale, just good honest help. Neil Helliwell has... Mehr ansehen
Norman Motors were very accommodating of my situation, and went above and beyond to check the car was in good condition before allowing me to leave with it. Most car retailers would have took my money... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Norman Motors – Trusted by Dorset Drivers Since 1953 As Dorset’s oldest family-run used car dealership, Norman Motors has proudly served the community for over 70 years. Built on honesty, integrity, and genuine customer care, we’re committed to building long-term relationships through trust and outstanding service. High-Quality Used Cars, Expertly Prepared With nearly 200 hand-picked vehicles across our Bournemouth and Poole sites, we offer something for everyone — from family SUVs to sporty coupes. Every car undergoes a thorough inspection by our expert technicians and is immaculately prepared by our in-house valeting team. A Friendly, Pressure-Free Experience At Norman Motors, you’ll never face pushy sales tactics. Our team is here to offer honest advice, helping you find the right car at your pace — for a relaxed and enjoyable experience from start to finish. Support That Goes the Extra Mile Your experience doesn’t end at handover. We offer industry-leading warranty packages — Optimum and Optimum Plus — for complete peace of mind, with extended coverage options tailored to your needs. On-Site Service Centre Our modern Service Centre features the latest diagnostic equipment and skilled technicians to keep your car performing at its best — long after you drive away. Flexible Finance Solutions In partnership with MotoNovo Finance, we provide flexible finance options from just 9.9% APR. Apply online for quick approval or speak to our team for personalised guidance. Why Choose Norman Motors? ✅ Trusted, family-run business for over 70 years ✅ Nearly 200 premium used cars in stock ✅ Expertly prepared and fully inspected vehicles ✅ No-pressure, customer-first approach ✅ Market-leading warranties and aftercare ✅ Competitive finance options Whether you’re buying your first car or your next, discover the Norman Motors difference — where quality, trust, and genuine care come as standard.
Established in 1953
Vom Unternehmen geschrieben
- Rated 5* on Autotrader
- "I was very pleased with the service I received from Norman Motors.From my initial enquiry, every call was answered efficiently, often by different team members but each equally proficient and professional. When I visited the garage, the sales person was very welcoming, and was totally up to speed with the specification of the car and its history. There was no pressure, and the warranty and finance packages were fully and clearly explained. It is reassuring to know that privately owned garages such as Norman Motors still exist and maintain good old fashioned service. I would not hesitate to use Norman Motors for my future motoring needs." John C
Norman Motors Warranty
Comprehensive cover with our Norman Motors warranty
When you purchase a quality used car from Norman Motors you will receive either the existing manufacturer’s warranty or our 3 months Norman Motors Optimum/Optimum Plus warranty backed by Driver First, Europe's leading warranty provider. For added peace of mind we do recommend that you extend your warranty period at the time of purchase and save money with our competitively priced cover.
An extended Norman Motors Optimum warranty / Optimum Plus+ warranty will cover you for many eventualities. Our comprehensive warranties come with unlimited mileage and the maximum claim limit to the value of your car at the point of purchasing the policy.
Kontaktinformationen
214-222 Wallisdown Road, BH10 4HZ, Bournemouth, Vereinigtes Königreich
- 01202 513818
- webenquiries@normanmotors.co.uk
- www.normanmotors.co.uk
4.9
Hervorragend
1062 Bewertungen
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A Great Car Buying Experience
The showroom was clean and well organised, housing a large selection of quality vehicles.
The staff were friendly, polite and professional with good product knowledge.
The whole process of buying a car was seamless. Being able to go on an unaccompanied test drive was refreshing.
3. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Sonja,
Thank you for your fantastic review, we really appreciate you taking the time to share your experience.
We're delighted to hear you were impressed with both our showroom and the range of vehicles available, and that the team provided a friendly and professional service throughout.
It’s great to know the buying process felt seamless and that the unaccompanied test drive helped make the experience more relaxed and enjoyable.
Thank you again for choosing Norman Motors, and we hope to see you again in the future.
All the best,
David
Customer Trust & Loyalty!
Three years ago I bought a Mercedes from Normans and it’s been fantastic. Like most cars, it’s had a few niggles but Norman’s been great and very transparent about fixing them. The staff are friendly and helpful and I can’t recommend Normans enough.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Sam,
Thank you for your fantastic review and great to hear that you're so happy with how we looked after you over the three years.
We're delighted to hear you’ve enjoyed your Mercedes and that our team has been able to support you along the way whenever needed. Providing transparent and helpful aftersales service is something we take great pride in, so it’s wonderful to hear that reflected in your experience.
Your recommendation really means a lot to us, and we truly appreciate your trust and loyalty.
Thank you again for choosing Norman Motors, and we look forward to helping you again in the future.
All the best,
David Norman
Cupra Purchase April 2026
We purchased our Cupra from the Wallisdown branch and liaised with Jonathan Stevens who could not have been more helpful.
We are able to test drive the car and there was no pressure to buy. Norman Motors sorted a couple of minor issues with the paintwork and replaced 2 tyres that were close to the limit without prompting.
Jon was very helpful with all the paperwork and we were very impressed with the service, even a courtesy call after a few days to check we were happy.
Great service and a good car at a fair price. I would recommend to others.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Paul,
Thank you for your fantastic review, we really appreciate you taking the time to share your experience.
We're delighted to hear Jonathan looked after you so well and that you felt no pressure throughout the process. It’s great to know the preparation of the car and the follow-up after collection made a positive difference, that’s exactly the level of service we aim to provide.
We’re pleased you’re happy with your Cupra and that you felt it was great value.
Thank you again for choosing Norman Motors and for your recommendation, we hope to see you again in the future.
Best Regards,
David Norman
Excellent buying experience! Recommended.
As I live 160miles away, I relied on the salesman to describe the vehicle truthfully before I visited. He went out of his way to help me and I was not disappointed. The vehicle was as described and I purchased it, but there was no sales pressure. He picked me up from the local station on collection day.
Overall, very happy with my experience.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Matt,
Thank you for your fantastic review, we really appreciate you taking the time to share your experience.
We're delighted to hear everything was as described, especially given the distance you travelled, and that you felt comfortable with no pressure throughout the process. It’s great to know the extra effort on collection day made things easier for you as well.
We’re really pleased you’re happy with your purchase and overall experience.
Thank you again for choosing Norman Motors and for your recommendation, we hope to see you again in the future.
Best Regards,
David Norman
On line car purchase
Found my dream car at norman motors on line but I live 3 hours away, Richard could not have been more helpful, he worked with me to get a deal that we were both happy with, kept in touch with me all along and I know have my perfect car on my drive, I am so happy !!! I can't recommend Norman motors enough and a big thank you to Richard , who really went out of his way to make it happen . Excellent company and excellent service.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Helen,
Thank you for your fantastic review, we really appreciate you taking the time to share your experience.
We're really pleased Richard was able to help make the whole process smooth and straightforward, especially with you being so far away. Keeping customers updated and making things easy from start to finish is very important to us.
It’s great to hear you now have your dream car on the drive and are so happy with it. We’ll make sure your kind comments are passed on to Richard.
Thank you again for choosing Norman Motors and for your recommendation. We hope to see you again in the future.
Best wishes,
David Norman
Norman Motors are professional and honest.
Norman Motors were great throughout the process of purchasing our new family car and their Trust Pilot reviews really helped me to decide to give them my business. I hope my review also helps others when deciding on their next vehicle purchase.
Gus handled my sale and he answered all questions promptly and honestly and made me feel comfortable about the sale. The process of buying a new car can feel daunting but Gus was so professional that I was prepared to travel over 600 miles down from the north of Scotland to purchase from this business.
The car was exactly as described and shown in all photos and videos, and after a week, has been absolutely faultless. However, if a problem does arise during the first few months of ownership, I wouldn’t hesitate to reach out to Norman Motors as I’m sure I would receive comprehensive and fair treatment when finding a resolution.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Matt,
Thank you for your fantastic review and for travelling such a long distance to purchase your new family car from us. We really appreciate you putting your trust in Norman Motors.
It’s great to hear Gus made you feel comfortable and well informed throughout the process. Buying a car from so far away is a big decision, so we’re pleased the vehicle lived up to your expectations and was exactly as described. We’ll make sure your kind comments are passed on to him.
We’re also very grateful that our reviews helped give you the confidence to choose us, and we truly appreciate you taking the time to share your own experience to help others.
Thank you again for choosing Norman Motors. We hope you and your family enjoy the new car for many years to come.
Kind Regards,
David
10/10 Service!
I recently purchased a car from Gus at Norman motors. I had an excellent experience and could not fault the service. Gus was extremely helpful and attentive to all questions and queries. He was also very accommodating with a quick turn around in getting the car prepped for collection. I truly appreciated the professionalism; I felt supported, not pressured. Thank you Gus and the rest of the Norman Motors team!
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Katherine,
Thank you for your fantastic review, we really appreciate you taking the time to share your experience.
It’s great to hear Gus looked after you so well throughout the process and was able to answer all your questions while keeping everything moving quickly for collection. We’re pleased you felt supported and comfortable throughout, as that’s exactly the experience we want every customer to have.
We’ll make sure your kind comments are passed on to Gus and the team.
Thank you again for choosing Norman Motors and we hope you enjoy your new car.
All the best,
David Norman
Good service and professional attitude
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Peter,
Thank you for your review, we really appreciate your feedback.
We're pleased to hear you were happy with the service you received and found the team professional throughout your experience with us.
Thank you again for choosing Norman Motors and we hope to see you again in the future.
Kind Regards,
David Norman
Great customer service
Gus was friendly and helpful. Took time to explain everything. Smashing customer service.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Thank you for your fantastic review, we really appreciate your feedback.
We're pleased to hear Gus provided such friendly and helpful service and took the time to explain everything clearly throughout the process. We’ll be sure to pass your kind comments on to him.
Thank you again for choosing Norman Motors and we hope you enjoy your new car.
Best wishes,
David Norman
First class
We received excellent service from Jonathan at Norman Motors. We were kept up to date with delivery etc and love the car we purchased. We will definitely use this garage again in the future.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Gavin,
Thank you for your fantastic review, we really appreciate you taking the time to share your experience.
We're really pleased to hear Jonathan provided excellent service throughout and kept you updated every step of the way. It’s great to know you’re loving your new car and that the whole experience left such a positive impression.
We’ll be sure to pass your kind comments on to Jonathan.
Thank you again for choosing Norman Motors and we look forward to helping you again in the future.
Kind Regards,
David Norman
Excellent service from start to finish
Excellent service from start to finish. Great car.
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Dewi,
Thank you for your fantastic review, we really appreciate your feedback.
We're pleased to hear you had an excellent experience from start to finish and that you're happy with your new car.
Thank you again for choosing Norman Motors and we hope to see you again in the future.
Kind Regards,
David Norman
The best car buying and selling experience we have ever had.
My wife and I are retired professionals who have been buying and selling our own privately owned cars for over 50 years.
We went down to Norman Motors Ltd at Brighton (a 3 hour return trip) to view a car which had been advertised and which we thought we wanted.
Our first impressions were that all of the cars on the forecourt looked such a high quality, well presented and good value.
Our second impressions were how professional, welcoming, but relaxed everyone was from directors to sales executives.
We were allowed to wander around the forecourt uninterrupted and took our time window shopping and looking admiringly at cars we couldn't afford and other ones that also took our fancy and which we could.
Within about 10 mins we'd seen a car we liked (even better than the one we'd come to see) and asked if we could have a test drive.
That went really well and we were so impressed we agreed to buy it.
We were given a part exchange value for our existing car that was fair and we agreed to sell and buy.
We went home delighted with both the new car and the entire experience.
Within a few days the car had been MOT'd and given a (180+ points) check over and was then driven up to us and our own car collected.
Richard dealt with us from start to finish. He was courteous, friendly, informative, efficient and helpful throughout and dealt with all of the admin and finance effortlessly and easily.
If you are looking for an easy, hassle-free buying and/or selling experience with people who are honest, trustworthy and genuinely a pleasure to deal with look no further.
This was simply the best car buying and selling experience on every level we've ever had.
We can confidently and wholeheartedly recommend Norman Motors.
GB & BH Thompson
Wiltshire
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Gareth,
Thank you for such an incredible review. Reading feedback like this genuinely means a great deal to us, especially from customers with so many years of experience buying and selling cars.
We’re really pleased that your visit to Norman Motors stood out from the very beginning, from the presentation of the vehicles through to the relaxed and welcoming atmosphere you experienced with the team. Creating an environment where customers can take their time and feel comfortable is something we care strongly about, so it’s wonderful to hear that came across so clearly.
It’s also fantastic to know you found a car that exceeded your expectations and that the whole process, including the part exchange, preparation and delivery, was smooth and hassle-free throughout.
Richard will be especially pleased to read your comments. We’ll make sure your kind words are passed on to him, as he always works hard to provide exactly the sort of honest and professional service you’ve described.
Your recommendation and support truly mean a lot to all of us. Thank you again for choosing Norman Motors and for travelling such a distance to visit us. We hope you both enjoy the new car for many years to come.
All the very best,
David Norman
Great purchasing experience
Great purchasing experience, we live miles away and the whole purchasing journey from start to finish was great. Efficient and clear communication
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Zee,
Thank you for your fantastic review, we really appreciate your feedback.
We're pleased to hear the whole purchasing journey was smooth and straightforward, especially with you being so far away. Clear communication and making the process easy from start to finish is something we always aim for.
Thank you again for choosing Norman Motors and we hope you enjoy your new car.
Kind Regards,
David Norman
Brilliant service from start to finish…
Brilliant service from start to finish from the Team at Normans. Especially Richard who professional and supportive throughout. Thank You
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Morad,
Thank you for your fantastic review, we really appreciate your feedback.
We're pleased to hear you received brilliant service from start to finish and that Richard was professional and supportive throughout the process. We’ll be sure to pass your kind comments on to him and the team.
Thank you again for choosing Norman Motors and we hope you enjoy your new car.
All the best,
David Norman
Fantastic service
I recently purchased a new car and had an amazing experience from start to finish. The service was fantastic, the turnaround was impressively quick, and the whole process felt smooth and enjoyable. The car itself is beautiful, perfect timing for summer with it being a convertible!
I would highly recommend to anyone looking for a hassle-free car buying experience.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Claudia,
Thank you for your fantastic review. We’re delighted to hear that your experience was smooth, quick and enjoyable from start to finish.
It’s great to know you’re loving your new convertible, perfect timing for the summer!
We really appreciate your recommendation and thank you again for choosing Norman Motors. Enjoy every mile in the sunshine.
Kind regards,
David Norman
Had a wonderful experience buying a car…
Had a wonderful experience buying a car from Ben at Norman motors. Really fast, reliable and efficient.
Thanks again Ben,
2 happy customers!!
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Emilie,
Thank you for your lovely review. We’re delighted to hear you had such a wonderful experience with Ben and that everything was fast, reliable and efficient.
Ben will be really pleased to know he’s helped create two happy customers!
Thank you again for choosing Norman Motors, we really appreciate it.
Kind regards,
David Norman
Standout service from Clyde and Neil.
I was recommended Norman motors by 2 different people as a reputable dealership, when I was looking to buy a new car. I was on a limited budget but also spending the most id ever spent on a new car, I was extremely nervous. My knowledge of cars is extremely limited. I looked through lots of options on auto trader but ultimately choose to go and have a look at the forecourt to see what was available. Clyde was the first person I spoke to and instantly put me at ease, he helped me with a test drive of one vehicle and informed of another within my price range which I later test drove with Neil's help. I also in the process was looking at other options. I have to say that due to the kindness of Clyde, Neil and the other team members I met I decided I wanted to purchase a car from Norman motors. They answered all my questions and explained it in a way that made me feel respected. In a world where car salesmen dont always have the best reputation these guys couldn't of been further from that. The dealership have throughly checked the vehicle over and ensured they've fixed any know faults. Im sure most dealerships may offer what I have detailed above but ive also heard of so many garages who dont work to the level of standard above. If you are considering using Norman motors I would like to think this review helps you making that decision on wether they are trustworthy or not. Thank you Clyde and Neil im over the moon with my new car!
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Elaina,
Thank you so much for taking the time to leave such a heartfelt and detailed review, it really means a great deal to us.
We completely understand how daunting it can feel when making such an important purchase, especially when it’s the biggest you’ve made on a car. It’s fantastic to hear that Clyde and Neil were able to put you at ease, take the time to explain everything clearly, and help you feel confident and respected throughout the process.
Your comments about trust and how the team conducted themselves are especially appreciated. We work very hard to do things the right way, so to hear that we stood out from your expectations really means a lot. I’ll make sure Clyde, Neil and the wider team see your feedback — they’ll be genuinely proud of the impact they’ve had.
Most importantly, we’re absolutely delighted that you’re over the moon with your new car. Thank you again for choosing Norman Motors and for your recommendation — it’s hugely valued.
Kind regards,
David Norman
I viewed and subsequently bought an…
I viewed and subsequently bought an Audi electric car from salesman Mr Stevens at all times he went over and above to help. He explained everything about the car with professionalism. He ensured that the car was 100% ready to collect.
I highly recommend this company.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Steve,
Thank you for your kind review. We’re delighted to hear that Jonathan went above and beyond to help and ensured everything was explained clearly and professionally.
It’s great to know the car was perfectly prepared for collection and that you felt confident throughout the process. We really appreciate your recommendation and hope you enjoy your new Audi electric car.
Kind regards,
David Norman
Very welcoming dealership
Very welcoming dealership, super helpful staff that kept me informed throughout my purchase and more importantly afterwards with a courtesy call to check all was well and to thank me for my custom. Car was beautifully presented and had a brand new mot and service. Jonathan and the other guys at the Bournemouth branch made my purchase from initial enquiry to driving away an absolute pleasure. Highly recommended.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Dave,
Thank you for your fantastic review. We’re delighted to hear you felt welcomed and well looked after throughout your whole experience, both during and after your purchase.
It’s great to know Jonathan and the team at our Bournemouth branch made everything smooth and enjoyable, and that the presentation, MOT and service gave you that extra confidence when driving away.
We really appreciate your recommendation and your kind words. Enjoy your new car, and thank you again for choosing Norman Motors.
Kind regards,
David Norman
Recently bought a second hand car from…
Recently bought a second hand car from Neil. He was very helpful and made sure the transaction went very smoothly and the car was immaculate when i collected it. Thank you, loving my new car!
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von Norman Motors
Dear Samantha,
Thank you for your fantastic review, we really appreciate you taking the time to share your experience.
We're delighted to hear Neil was so helpful and made everything run smoothly, and that your car was presented to such a high standard on collection. We’ll be sure to pass on your kind words to him.
It’s great to know you’re loving your new car.
Thank you again for choosing Norman Motors, and we hope to see you again in the future.
Best Regards
David Norman
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