Your products are good, but your customer service is virtually non-existent. Any time I try to ask a Q via phone or email, I get your d*** virtual assistant "Natalie," who says she'll forward my quest... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Generally this is a good site. But, I would like to see better offers on one time purchases and the ability to use the promo codes advertised. It seems that these codes don't always work, I would like... Mehr ansehen
Unternehmen hat geantwortet
I have switched from purchasing all my health care products from brick & mortar health food stores to ordering online using NHC. NHC stocks every product I need and I trust the quality of their servic... Mehr ansehen
Unternehmen hat geantwortet
Was able to quickly find what I was looking for and place my order. I have been using the Hylands leg cramp ointment for several years. However, it's hard to find in the pharmacies to be able to buy... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Natural Healthy Concepts
Vom Unternehmen geschrieben
NHC started in 2004, when our founder opened a nutrition counseling practice out of her home. As a certified nutritionist, she recommended only the most prestigious, professional supplement brands, products built on the highest standards of quality, safety, and efficacy, so her clients could feel confident in every recommendation. Over twenty years, we've watched the industry grow more crowded and harder to navigate: endless products, conflicting information, and less real guidance behind any of it. We firmly believe our customers deserve real information to identify their goals, health gaps, and a targeted solution. That's why NHC exists. All products are vetted with the same rigor our founder brought to her first recommendations, and every customer has access to expert guidance from our on staff Licensed Healthcare Practitioners and exceptional service from our fast, knowledgeable customer support team. This is who we are: Your Trusted Partner in Health
Kontaktinformationen
Vereinigte Staaten
- 1-866-505-7501
- service@nhc.com
- www.nhc.com
4.1
Gut
499 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Prompt service, good merchandise
The item I was looking for was in stock and available and made by a business I trusted and in a quantity I preferred. It was also shipped the day I placed the order.
12. August 2026
Antwort von Natural Healthy Concepts
Thank you for the thoughtful review! We're glad we had exactly what you needed in stock, from a brand you trust, and that it shipped out the same day.
Antwort von Natural Healthy Concepts
Hi Donna, thank you so much! We're so happy to hear you love both our products and our customer service.
No shipping charge for first order
No shipping charge for first order. I wanted to try a product out before ordering more. Second, I ordered this morning and it has been packaged and shipped.
12. August 2026
Antwort von Natural Healthy Concepts
Thanks for the kind words, David! We're happy the free shipping made your order even better. We work hard to get orders out quickly, so it's great to hear yours shipped so fast. We're grateful for your support and look forward to your next order!
Easy to use True Med so I could use my…
Easy to use True Med so I could use my HSA card. Lots of availability and shipped same day
12. August 2026
Antwort von Natural Healthy Concepts
Fast, reliable shipping is something we take pride in, and we're glad it showed. Glad to hear the site made it easy to find and order what you needed using your HSA card.
Excellent selection of vitamins
Excellent selection of vitamins and Fast /free delievery
9. August 2026
Antwort von Natural Healthy Concepts
So glad your order got to you quickly — that's exactly what we aim for. We work hard to keep a wide selection available, so it's great this stood out to you. We appreciate your business and hope to see you again soon!
This is my first time with prescheduled…
This is my first time with prescheduled shipments. All arrive on time.
12. August 2026
Antwort von Natural Healthy Concepts
Thank you for the wonderful review! We're glad the subscription process has been easy and reliable for you. Thank you for trusting us with your health and wellness needs!
Always find what I need
Always find what I need, plus there are always new product suggestions which help to make an educated choice.
12. August 2026
Antwort von Natural Healthy Concepts
We're glad to hear that, Randi! Thank you for being such a longtime customer — it truly means a lot to us.
For years I was suffering from fatty…
For years I was suffering from fatty liver but once I started taking the milk thistle from your company, my blood tests started improving and I was able to overcome my health issue.
12. August 2026
Antwort von Natural Healthy Concepts
We're so glad to hear about the difference this has made for your health. Thanks again for choosing NHC — we look forward to serving you again soon!
Huge Product Selection
I can find just about any supplement on this website as well as the brand. I save a lot of money by buying the organic stevia in the biggest size. Delivery is super quick.
12. August 2026
Antwort von Natural Healthy Concepts
We're grateful for this review, Janice! We work hard to get orders out quickly, so it's great to hear yours arrived so fast. We love hearing you enjoy our wide selection of supplements.
Quick shipping
Quick processing and shipping after order is placed. Usually within a day.
12. August 2026
Antwort von Natural Healthy Concepts
Thank you so much for the 5-star review, Michael! Fast, reliable shipping is something we take pride in, and we're glad it showed.
Appreciate the good customer service I…
Appreciate the good customer service I have received for over a decade when I first ordered.
11. August 2026
Antwort von Natural Healthy Concepts
Thank you for taking the time to share this! It's wonderful to know our team's help stood out to you. Thank you for being such a longtime customer — it truly means a lot to us.
yes and yes
it arrived very quickly---
and was a good price with out a charge for postage to hawaii , which is a huge plus !!!
3. August 2026
Antwort von Natural Healthy Concepts
We really appreciate your review. We work hard to get orders out quickly, so it's great to hear yours arrived so fast. We're glad you're finding good value and fair pricing with us. Thanks again, and welcome back anytime!
Antwort von Natural Healthy Concepts
Fast, reliable shipping is something we take pride in, and we're glad it showed. We appreciate your business and hope to see you again soon!
Easy to find on web page what I wanted
Easy to find on web page what I wanted. Fast delivery.
6. August 2026
Antwort von Natural Healthy Concepts
o glad your order got to you quickly — that's exactly what we aim for. Glad to hear the site made it easy to find and order what you needed. Thank you for trusting us with your health and wellness needs!
Great customet service and prices lower…
Great customet service and prices lower compared to other sites.
12. August 2026
Antwort von Natural Healthy Concepts
We're so glad to hear this, Andrea. Thank you! We're glad you're finding good value and fair pricing with us. We're so glad you're part of the NHC community!
Can't reach you by phone anymore
Can't reach you by phone anymore. Talked to Carolyn a very long time ago about bad, spoiled product that needs to be replaced. This is BS. Have heard nothing, have no refund...and am about out of the product. So you will lose me as a big customer...I can buy local and I do not think your prices are great. However...you owe me a huge credit.
I actually prefer a credit back to my card...as I do not care to deal with you anymore.
3. Juli 2026
Antwort von Natural Healthy Concepts
We are truly sorry to hear about the lack of resolution regarding your previous contact.
We understand your frustration with the spoiled item and the unfulfilled promise of a replacement or refund.
We will be contacting you directly to help make this right!
I've been a NHC customer for years
I've been a NHC customer for years. They were so prompt in filling an order and service was great. I even had an "account" there and the website allowed me to log in to the account. Many of my orders were similar and routine. It was easy to place an order as my previous orders were shown -- I could select. Now the website doesn't show a way to log in and any reference to my "account" is gone. Rolling through zillions of products I never had ordered is a waste. If NHC has a customer service desk, they should carefully review the whole ordering process. See if it can be made much more customer frinedly. >> Steve Jenkins
10. August 2026
Antwort von Natural Healthy Concepts
Thank you for being a longtime NHC customer and for sharing such thoughtful feedback. We’re sorry to hear that our recent website changes have made ordering more difficult, especially when you’re placing routine orders.
We completely understand how valuable it is to have easy access to your previous orders, and we appreciate you taking the time to explain what worked well for you in the past. We’ll be sure to pass your feedback along to our team as we continue working to improve the ordering experience. Your loyalty means a lot to us!
Everyone I encountered was very…
Everyone I encountered was very pleasant. Everyone that did the testing explained everything thoroughly and was considerate.
8. August 2026
Antwort von Natural Healthy Concepts
Thank you, Heather, for the wonderful review! We'll be sure to pass this along to our customer care team — they'll love hearing it. Thanks again for choosing NHC — we look forward to serving you again soon!
Antwort von Natural Healthy Concepts
This means a lot to us, Kevin — thank you! So glad your order got to you quickly — that's exactly what we aim for.
i am upset because I did not order more…
i am upset because I did not order more product and it is coming. It seems like a scam to me and I will cancel all orders with you.
11. August 2026
Antwort von Natural Healthy Concepts
We’re very sorry for the frustration and confusion caused by receiving a product you weren’t expecting. Your original order was set up as a recurring 30-day subscription. We understand how concerning that can feel when you weren’t expecting another order. We have confirmed the recurring order has been canceled so you won’t receive future automatic shipments.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.