The magazine is definitively worth it, but there have been some problems regarding missing issues. Nevertheless, the customer services has kindly and supportive staff, and the attention was great. I h... Mehr ansehen
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Das sagen Bewerter
Zeer teleurstellende ervaring. Ik ontving een aanmaning voor een abonnement op National Geographic Traveler dat ik nooit heb aangevraagd of afgesloten. In plaats van eerst te controleren of er... Mehr ansehen
Very happy with how swiftly they responded to my request for a change of address within Europe
My nephew reads his National Geographic for Kids cover to cover as soon as it arrives. He's 8 yrs old. His first subscription was for NG for Little Kids when he was about 3 yrs old and with that int... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
National Geographic magazine is the global leader in empowering people to navigate the world, providing authoritative, unbiased content that addresses today's complex issues, while uncovering the wonders of our time.
Kontaktinformationen
1145 17th Street NW, 20036, Washington, Vereinigte Staaten
- www.nationalgeographic.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Geen reactie op mails
Probeer al 1,5 maand mijn adreswijziging door te geven via een formulier op hun website en ik krijg 0 respons. Echt bagger, want ik ben al verhuisd. Klantenservice is dus echt niet betrouwbaar.
It's obviously a tremendously beautiful…
It's obviously a tremendously beautiful magazine with fantastic photographs and well-researched in-depth articles, but it's a pity to see that the magazine recently got used as propaganda for the pharmaceutical industry by mentioning only specific evidence in favour of mass vaccination, but leaving out all the evidence of the millions of cases of inverse effects leading to severe trauma or death. I guess we now know where a large part of their sponsor funds come from.
Inspiring Content, but hundreds of ads
National Geographic Channel has been a source of awe-inspiring documentaries and educational content. It is my go-to channel to relax. The visuals are stunning, and the storytelling is both informative and engaging.
However, the overall experience is marred by the excessive number of advertisements. The frequency and duration of ads interrupt the flow. Sometimes I even forget what I was watching 😀
I understand the importance of ads, but it would be good to balance how often you show them.
Website experience is absolutely awful…
Website experience is absolutely awful for updating/cancelling subscriptions. I can't seem to do anything online, and everything is handled through antiquated calls and/or emails. I've been locked into paying a subscription 2 years running because of failed cancellations, and can't even successfully change my address to get it changed to my new address.

Antwort von National Geographic Magazine
There are many grammatical errors
There are many grammatical errors in the book. It doesn't mention a lot of exceptions. So the students have a lot of questions and it's really difficult for the teacher to handle all of them.
Refused to cancel my subscription!
I received a postcard that my subscription would be automatically renewed unless I canceled before 1/31/2024. I requested they cancel my subscription on 1/2/2024 via email, but they refused, saying "Although you requested we cancel your gift subscription, the account is paid in full for future copies. Service will continue until their expiration date of April 2024." What a scam. Refuting with my credit card company.
Terrible customer service… noone…
Terrible customer service… noone answers the phone or replies to emails! All i wanted to do was change my address… i have missed 2 issues so far!!

Antwort von National Geographic Magazine
Auto renewal by default
Paid for 6 month subscription to National Geographic Kids for my grandson. Was surprised to see on the invoice it said "auto-renewal" which I did not want. Tried twice to phone - only got "very busy" message; sent two emails - no response.
Vergognosi
Vergognosi
Senza comunicazioni interrompono le “ collane “ a loro piacimento.
Non rispondono alle mail , staccano le chiamate.
Io mi trovo ad avere una collezione che prevedeva 13 volumi , interrotta all’ottava dall’editore.
Stop Your Subscription to National Geographic
I received the National Geographic magazine for over 40 years. I thought that made me a member of the society. So it stated on the card I received from them with each renewal. But not so.
I appears the society set up a relationship with News Corp which they didn't bother to tell the magazine subscribers. This relationship was for profit with the society owning only 27%. When part of News Corp was sold to Disney then Disney became a 73% owner.
Until 2015, the magazine was completely owned and managed by the National Geographic Society. Since 2019, controlling interest has been held by The Walt Disney Company.
Over the years the magazine went into a slow decline and I often debated whether to renew. Then to my surprise I found out that Disney owned 73% of just about everything including the famed magazine. I stopped subscribing. I don't know how the 'society' can be non-profit when it is in a giant for profit group.
Recently I learned that they laid off all their writers and possibly in 2024 they will no longer sell the magazine in stores.
"The latest round of layoffs at the magazine cut 17 editorial positions, including all of the publication’s staff writers, its entire podcast staff, and a group of editors, including one who’d been on staff for nearly 40 years, a former staffer affected by the layoffs told CNN".
You can search for this (because TP) does not allow links. It was in CNN Business
Also the date of experience block below will not let me pick the date I did not renew which was in 2020 so I picked today's date which is not accurate.
Dear CEO and others
Dear CEO and others,
Your information is very reliable, isn't it?
I guess all you think about Africa is that they have no food and no water and they're poor awww so sad. but no, you guys don't have a big enough brain to understand the beauty of Africa, at least explain that and quit the stupidity.
The magazines were a gift to my…daughter
The magazines were a gift to my daughter.
Now that she's a grown up it took me ages to cancel my 10 year-subscription, with threats of an 'incasso'bureau.
Can you f**king believe that arrogance and distrust after 10 years of flawless payments ...
Shame on you National Geographic.
For a magazine of such standing
National Geographic Digital …
For a magazine of such standing, I am sorry to say that their digital version service is atrocious !
I have a paid membership which does not allow me to read any articles which are emailed to me on a daily basis.
I have tried every single path, to read the articles, to no avail.
A total waste of money!!
Digital membership didnt work; no service
Signed up for a paid digital membership: content was good, when I could read it. Every article I tried reading would hit me a paywall popup telling me to subscribe, despite the fact I am was subcribed, logged in, and paying. Sometimes they would go away after waiting a while, sometimes the payway would not go away.
Customer service sucks. They don't even respond. Never responded to multiple emails requesting they cancle my membership and stop charging me..
Tired of having my mailbox filled up with stuff I cant read, I clicked unsubscribe. Nat geo site responds 'it may take 10 days' for the system to stop spamming me. 10 days? Hell even junk mail marketing from boner pill salemen will stop immediately when you hit that unsubscribe button..
Nat geo/disney, you suck
People handling subscriptions are a disaster
Almost a year ago I paid for a subscription to Nat Geo History. Everything was correct, but from day one they got my address INCORRECT and despite all my complaining e-mails, they have continued to do so for almost a FULL YEAR and I have yet to recieve a single copy. They are apparantly unaccountable for such mistakes and are certainly uncaring, or they would had made things right by now. Read the other reviews with people with similar problems. I feel nothing but frustration and anger for such avoidable incompetence and only wish I could be listened to.
Constantly fail to deliver issues
Constantly fail to deliver issues. Every time an issue is delivered I find I have missed 1 or 2 issues since the last delivery.
Emails ignored, unable to get through on phone.
Online account management page has no way to cancel subscription.

Antwort von National Geographic Magazine
National Geographic Traveller Subscription - Great if it turns up!
I love(d) the magazine, but I've been subscribed since December and every month I have to complain that my magazine hasn't arrived.
It's the 14th June, the new issue was out on the 1st and AGAIN it hasn't arrived.
I'm so fed up with having to complain I can't be bothered to ready it anymore - I've asked for my renewal to be cancelled but I'm not convinced it has been.........

Antwort von National Geographic Magazine
Déception
Je suis vraiment très déçu de national geografic. Lorsque j'ai vu un reportage concernant un pays que je connais bien, ils ont traité que les sujets facile. Un reportage où l'on apprend rien du tout.
don't subscribe to National Geographic
Either National Geographic is being scammed big time by fake NG operators, or their systems and customer service are really appalling. Bought a $29 digital subscription but do not have access to the subscriber section of the website and cannot get a refund, just going round and round in circles. Try to log into the website, get "System Error" message. then they can't find my account (event though I am able to log into some kind of customer service system and see it - but no "cancel subscription option of course!). AVOID AT ALL COSTS, DO NOT BE TEMPTED TO SUBSCRIBE!
national geographic has simply lost its…
national geographic has simply lost its purpose, originally designed to explore the world and to educate about its geography, it has slipped into the focus of social issues, race, gender, and diseases - each of these topics may be affected by geography, but they should never be the sole purpose, or cover of magazines, please get back to your mission
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