Myprotein Bewertungen 

225
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

I like the products variety and quality, as well as the ease of navigation across the website. I didn't like the high price for delivery, as well as I wasn't happy while not able to proceed with a "... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Love myprotein it always gives me perfect products for the best price for the quality that I can't find anywhere.Always sends me weekly and monthly deals that I'm so grateful for and I always take adv... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Няма възможност за наложен платеж. Конкуренцията е с едни гърди напред ;) Автоматичните станции за приемане и предаване на пратки позволяват и такава опция. Това е мнението ми относно поръчката. След... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fair pricing. Excellent products. Fast delivery. One issue but it's not a big deal. I added a meal replacement and it showed up in my basket. it pushed my order into free delivery. but somehow it didn... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Vereinigtes Königreich

  • www.myprotein.bg

4.0

Gut

TrustScore 4 von 5

225 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.0

Alle Bewertungen

(225)

159 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Terrible customer service

Terrible customer service, overpriced low quality clothing and proteins with expensive delivery...
I even don't want to mention the lack of return policy.

Don't waste your time with this provider. Buy from local shops..

10. März 2025
Bewertung ohne vorherige Einladung
Myprotein-Logo

Antwort von Myprotein

Hi,

Thank you for taking the time to leave your review.

At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you?

We look forward to getting this resolved.

Kind Regards,

Sam

Bewertet mit 1 von 5 Sternen

Не си взимайте

Не си взимайте, химия! Пих смеска 1 месец. После повръщах, беше ми разстроен корема и трябваше да ме приспиват. Моля ви за вашето здраве послушайте ме, това не е фалшиво ревю, това е апел към всичко хора ценящи здравето си!

17. Juli 2024
Bewertung ohne vorherige Einladung
Myprotein-Logo

Antwort von Myprotein

Здравейте Nikola.
Съжалявам за разочарованието, причинено от този проблем.
Ще се радвам да разреша този проблем за вас. Моля, посочете номера на поръчката си или се свържете с мен чрез профила си и ще можем да разрешим проблема незабавно.
С уважение, Zuzana, Myprotein.

Bewertet mit 1 von 5 Sternen

Terrible customer service and return policy…

Terrible customer service and website communication. I've made an order for 4 clothing items. 3 out of them were not a good too big or too small (despite using their measurement charts). I asked their customer support if I can exchange the items for the correct size. They advised me that I will have to return the items and then order them in the correct size. I requested the return form and ordered the correct size items in the meantime.

I got my return form and attached it to my package. I did exactly as they told me and went to the courier to send it back. However, at the post office they tell me I need to pay over 150BGN (75euros) to send it back?? That's more than the amount I paid for the items themselves. Obviously, I didn't send it back.

I contacted MyProtein's customer support again to ask what should I do as I'm not paying this amount to return the items. They come back with an answer saying that they cannot cover the costs of the return as it's my mistake ordering a wrong size. Okay, I agree with this policy... but you don't mention on a single place on your website that customers will have to return their items to Poland and pay 150BGN to do so?!? This makes your return policy completely useless. If I knew this I would have never ordered (especially a second time). Now I'm left with clothes that I cannot use.. I was made to order again as I was told I can return the items.. I had to go to an office to print their labels... I had to go to the post office just to see I have to pay 150BGN... I've lost time, money and effort to deal with this stuff and I'm pissed. Definitely not using MyProtein ever again!!!

Order number: 445383378

18. November 2022
Bewertung ohne vorherige Einladung
Myprotein-Logo

Antwort von Myprotein

Hello,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,
Sam

Bewertet mit 1 von 5 Sternen

MyProtein site in Bulgaria

MyProtein site in Bulgaria - Just for the TEST I added 4 products in my basket, with 30% discount at this time ( a week before black Friday deals) it costed 115 LEVA, once the black Friday deals came in, with 45% discount the same number of items in the SAME BASKET costed 185 LEVA, myprotein just tries to scam us with their black Friday deals :)

19. November 2022
Bewertung ohne vorherige Einladung
Myprotein-Logo

Antwort von Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Bewertet mit 5 von 5 Sternen

Great service

Great service and response times. Good prices and discounts. Great product variety and options.

31. März 2021
Myprotein-Logo

Antwort von Myprotein

Hi George,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Bewertet mit 3 von 5 Sternen

I love the product and its quality

I love the product and its quality, however, between myprotein and the delivery company my full address was lost as well as my phone number. It was a nightmare to actually get the item delivered to me.

31. März 2021
Myprotein-Logo

Antwort von Myprotein

Hi Antonia,

Thank you for your review!

I am very sorry to hear about the difficulties you have experienced with the delivery of your order. If this happens again, please contact us via your account, so that we can look into the problem and resolve it for you as quickly as possible so that the order is delivered promptly.

Thank you,
Feedback Team

Bewertet mit 5 von 5 Sternen

The apparel has great colours and is…

The apparel has great colours and is very comfortable. It dries quickly. Excellent quality :)

30. März 2021
Myprotein-Logo

Antwort von Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Bewertet mit 5 von 5 Sternen

Soy Protein

I ordered soy protein, it came quite fast. I am happy with the delivery, but more importantly i love how the strawberry protein tastes, I would definitely try to chocolate one next time

28. März 2021
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Antwort von Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Bewertet mit 1 von 5 Sternen

Size discrepancy

The sizes do not respond to the measurement table in your website.

First of all, I have ordered XS legging and a sports bra -
the waist ribbing of the legging was 56/57 cm, but in your website it is mentioned that the XS responds to a waist with 66-69 cm measurements.

However, I've made a second ordered, just because the legging seemed really comfortable. So I've ordered the same legging in S size and it fits me well. I really love it.
Moreover, with me second order, I purchased and a second XS sports bra. In contrast of the first one, unfortunately, the new one doesn't fit me, due to another size discrepancy.
The bust ribbing was far more tight as this one on my first sport bra from MyProtein. Keep in mind that they are in the same size.

25. März 2021
Myprotein-Logo

Antwort von Myprotein

Hello,

Thank you for leaving your review. I am very sorry to hear that you have had an issue with your recent order.

If you need any help please contact us via your account and we would be able to help.

Kind Regards,
Feedback Team.

Bewertet mit 5 von 5 Sternen

I love mp clothes

I love mp clothes. They are soft and comfortable.

25. März 2021
Myprotein-Logo

Antwort von Myprotein

Thank you for sharing your experience and it is always a pleasure to receive this feedback from our customers.

We thank you for your time and wish you a good day.

Kind regards,
Tracie

Bewertet mit 3 von 5 Sternen
Myprotein-Logo

Antwort von Myprotein

Hello,

Thank you for the review.

I am sorry to hear of this matter and I do want to get this looked into.

Please contact us via your account or Live Chat.

Kind regards,
Feedback team

Bewertet mit 5 von 5 Sternen

Good prices for the excellent quality

Good prices for the excellent quality. Fast delivery. Great experience overall.

18. März 2021
Myprotein-Logo

Antwort von Myprotein

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Bewertet mit 5 von 5 Sternen

The prodcuts are excellent

The prodcuts are excellent, delivery time was as mentioned. The taste of the protein pancake mix (chocolate) is amazing. Defenitely able to substitute the sweets.

16. März 2021
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Antwort von Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Bewertet mit 5 von 5 Sternen
Myprotein-Logo

Antwort von Myprotein

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Bewertet mit 5 von 5 Sternen

Protein Bars

I am very impressed my the protein bars!
Delicious!

10. März 2021
Myprotein-Logo

Antwort von Myprotein

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Bewertet mit 5 von 5 Sternen

Препоръчвам

Много бърза и коректна доставка. Продуктите са едни от най-добрите на пазара.

10. März 2021
Myprotein-Logo

Antwort von Myprotein

Здравейте Miss Iliana Fandakova,

Благодарим ви, че се свързахте с нас относно споделяне на вашето шопинг преживяване с Myprotein.

Поздрави,
Feedback Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr