Excellent help so performance with this software hasd improved immeasurably. The only slightly negative view from my side is that because of my great age, I'm not so good at chatting. Prefer voice a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have been using My Private Network for several years now and across all five continents. Ninety nine percent of the time it works very well and for the one percent when it hasn't, usually because o... Mehr ansehen
I have been using MPN AS A VPN FOR8 years and every time I had a problem it was respond to witting a working day and often within Minutes The last problem was my VPN not connecting o my laptop -... Mehr ansehen
I am always amazed at the level of customer service provided by my private network. Not only do you get to 'speak' with actual people but these actual people sort out your problem promptly and effici... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
My Private Network is a subscription based secure, encrypted virtual private network (VPN) service with servers in 43 countries throughout the world. Wherever you are in the world, My Private Network can provide you with a safe, secure, private internet connection bypassing local internet restrictions and geographic limitations to experience the internet your way. By using our service you can avoid any local internet monitoring by your ISP or country and connect directly to any one of servers in 43 countries worldwide.
Kontaktinformationen
China Overseas Building, 139 Hennessy Road, Wanchai
- support@my-private-network.co.uk
- www.my-private-network.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Small problem with connection
Small problem with connection. Wrong password had been stored by me on my computer. Support from MPN promptly put me right.
I have been using this service for several years now and can unreservedly recommend.
Please keep up the good work.
Thanks
During the last couple of months
During the last couple of months, I have experienced difficulty in being able to connect through VPN. My Private Network customer support is second to none. The technical support staff is experienced and ever so patient.
I would recommend this service.
Your software works well but your…
Your software works well but your documentation sucks,
For example I forgot how to use the software on windows 10.
Ended up changing my password. So , checked knowledgebase for how to use software on windows 10 - no luck. Remembered how it worked.
Tried to connect to GBR (The service I paid) for. Does not connect, does not ask for password, try my laptop - fails - not asked for password.
Back to Kbase -only think i can find on password is how to change it on your site - not how to change it in the app or windows 10 software.
Do you actually get someone non technical who does not use the software to try out your documentation?
Very frustrated .

Antwort von My Private Network
Had an issue with connection
Had an issue with connection and this was resolved quickly and very professionally.
It took a few different attempts to fix two of which were done by myself but still there was an issue so a support tech accessed my pc and sorted the issue out - excellent service keep it up we need more companies who operate like this
Getting me back to watching UK TV. 5 STAR SERVICE.
I have used MPN for a few years now and living abroad in a country that is not a free as we are used to can mean we find things restricted, especially the internet. On changing my internet provider I lost connecting to "My Telly" completely I couldn't even open up the ITV Hub web page on my desktop or both of my laptops so watching UK TV was becoming a nightmare. I contacted MPN who guided me through a few things to try but to no avail then they asked if I would be willing to have one of their engineers take over my PC to check things. I agreed to this and they made me an appointment that was at a time of my choosing. I connected with the engineer and let him/her take over my computer and when he/she had finished I was back watching ITV Hub. All this was at no cost to me at all. WHAT AN EXCELLANT 5 STAR SERVICE. I would be totally lost living abroad with out MPN. I highly recommend this service if you need to use a VPN. Many thanks to MPN. Eamonn.
Top of the line services
Top of the line services. Would recommend to friends and family about this. Very responsive app.
excellent service!!
Prompt replies after a query I had. Excellent service with instructions to get me back on line
I cannot praise My Private Network too highly
I have been using My Private Network for a number of years and have found it to be invaluable for keeping in touch while living overseas.
A minor hiccup in my service was rectified by updating my set-up within 24 hours recently and I cannot express how gratified I was to restore my service.
I have always found the technical staff to be knowledgeable and keen to ensure the highest degree of service. I unreservedly recommend this service to all who need a reliable VPN anywhere in the world.
Great product, easy to use and incredibly reliable
Been using this Global VPN for 6 months and extremely pleased with the service, reliability and performance. Regularly change countries and am always astonished by the speed. Highly recommended, and will definitely renew my subscription.
I was pleased from the first day
I was pleased from the first day. I did have a technical problem which was quickly solved by their technician. The wide variety of servers has helped me shop freely from wherever I want without having my VPN blocked. The price is very affordable too.
Unblocking from SKY TV
Very fast response on how to reprogram my router to get round problems caused by SKY TV.
Have used My Private Network for over 5 …
Have used My Private Network for over 5 years and I'm very pleased with their service.
HDCP interuptions with Roku movies is a …
HDCP interuptions with Roku movies is a hardware problem.
I resolved it by unplugging my TV, HDMI and remote button.
Cwolfp
I could not be happier - fantastic service
I could not be happier. I have used My Private Network for about nine months. I recebought a new computer, and just could not get the programme to download. They set up an appointment for remote access and it was up and running in no time. So happy to do business with this company. Would highly recommend them
i like it,tks!
They are what they say
They are what they say, very good and very helpful. I would not use anyone else.
Look no further
We increasingly inhabit a world where you never seem to know who you're dealing with.
The so-called 'real' representatives of the companies we depend on to tell us how to make the stuff we buy from them actually do what it's supposed to don't seem to know or care how their kit actually functions.
Real outcomes for those who have shelled out for their service or equipment seem pretty near the bottom of the priority list and it can be a frustrating, expensive and time consuming business just to actually USE what you've bought and paid for.
Enter MPN - You have to give it to these guys: their service works, they answer queries factually, promptly and efficiently and you feel looked after and listened to.
Keep up the good work, MPN :)
Terrific Sales Support team
I got an answer to a query about the "50% off deal" almost immediately, and subsequent exchanges were very friendly and committed. The level of service is excellent. Well done, guys.
MPN is a great outfit
MPN is a great outfit. I 've been a subscriber for years and can honestly say it is worth every penny. The staff are especially good at resolving problems on the rare occasions that they occur.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







