My Private Network Bewertungen 362

Having got an email saying MPN was no longer trading from the first of February, I followed the connection instructions provided for the new server, LE VPN. I've had nothing but headaches over the last four hours, with having either no success in connecting to them, to having no internet connection at home until I unistalled their programme. My phone does not receive bbc video on the iplayer either. I think this compulsory changeover is going to be a disaster. Not interested in following remote instructions from someone 1000 miles away after having had trouble free service for 4 years. A shambles!

Outstanding customer service! Price is very competitive and MPN's customer service is always 10 out of 10! Highly recommend

Previously had issues with lack of response but on rejoining today everything has been tremendous
Thanks myVPN

I have been with this company for over five years and their service and attention to detail is second to none. Absolutely fantastic!

Once again excellent and prompt service from My Private Network doing what they do best with their VPN service allowing me access to geo blocked sites.

The support I received when having problems setting up the VPN with Kodi was absolutely first class. Being familiar with Kodi , but no expert, and not knowledgeable with some of the terminology when transferring files etc the support team were thorough, professional and extremely sympathetic. The problem turned out to be complicated but the team continued to provide support until the VPN was successfully installed and fully functional. Brilliant service from an extremely dedicated and helpful team. I would have no hesitation in recommending My Private Network. Thankyou, great service.

Fantastic service. Great value for money. Excellent help and advice when necessary.

Had a query re download and further steps. Answered within 5 minutes and my problem solved

Top service

I have been a subscriber for many years and this service has always been fantastic. 100% customer service too. Fab fab fab.

Have just sent a thank you to MPN for the prompt and professional way in which they dealt with a problem I had regarding my connection to them. Sent a message, answered in under five minutes, problem sorted two minutes later. Service or what, fantastic. Always the same if you contact them, never let you down. Many thanks once again. Nigel D Bown Up a mountain in Turkey.

Support was very prompt. All communication was very clear and precise. I am strictly black box with computers so I appreciated the straightforward instructions. Best of all my problem was resolved.

as usual very very helpful, nothing is a problem, and got to the bottom of the problem very quickly. What a service. Fantastic

Been with MPN for years but we had problems with our router. Contacted MPN and it turns out we were using an old VPN program. Anyway as we only use it for UK TV streaming they suggested their "My Telly" open DNS option. They took me right thru it within hours and Bingo, all OK again.
Really FAB service.
Geoff Smith + Carole Turner, Cyprus.

One or two technical issues (not necessarily due to the app) received rapid responses from the support people. So far (touch wood) we have not had any "not available in your location" from UK TV channels which was main reason for taking out subscription.

My VPN say its easy to install, its not, its garbage and a waist of money. When you email them all they do is send you a number and say someone will contact you in 12 hours. Then nothing, no help no easy way to install. They are a con and wont answer me when I ask for my cash back.

Don't go any where near them.

I did post this but I am totally wrong, they were fixing things in the back ground working tirelessly to fix my problems. I unreservedly apologise for what I said, I should of trusted them and waited. My VPN works very well now and I would recommend there services.

Super customer service really helpful and prompt

As always excellent technical service on the rare occasion I have a problem.(generally my fault for not being tecnically savvy).Many thanks

So far, I have the very best, very fast service.
(And I've been able to seamlessly connect to UK TV content.)

So, absolutely no complaints and I am very pleased.

Happy to recommend.

Excellent service as usual.