Excellent help so performance with this software hasd improved immeasurably. The only slightly negative view from my side is that because of my great age, I'm not so good at chatting. Prefer voice a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have been using My Private Network for several years now and across all five continents. Ninety nine percent of the time it works very well and for the one percent when it hasn't, usually because o... Mehr ansehen
I have been using MPN AS A VPN FOR8 years and every time I had a problem it was respond to witting a working day and often within Minutes The last problem was my VPN not connecting o my laptop -... Mehr ansehen
I am always amazed at the level of customer service provided by my private network. Not only do you get to 'speak' with actual people but these actual people sort out your problem promptly and effici... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
My Private Network is a subscription based secure, encrypted virtual private network (VPN) service with servers in 43 countries throughout the world. Wherever you are in the world, My Private Network can provide you with a safe, secure, private internet connection bypassing local internet restrictions and geographic limitations to experience the internet your way. By using our service you can avoid any local internet monitoring by your ISP or country and connect directly to any one of servers in 43 countries worldwide.
Kontaktinformationen
China Overseas Building, 139 Hennessy Road, Wanchai
- support@my-private-network.co.uk
- www.my-private-network.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
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Das haben sich andere Leute angesehen
New laptop - unable to connect to MPN
I've been a user of MPN when working across Europe over some 8 years. Rarely has there been an outage and even more rarely have I needed to contact Support. Once again the response has been swift, efficient and the person (Afdzal) who provided the solution to my ineptitude was extremely helpful. Thanks all, keep up the good work!
Great response from the support team
A quick and efficient solution to a problem on my account from the support team. If only all customer support teams were as good. Thanks guys.
Excellent support team.
Really happy with the persistence and patience of their support team.
Great Service
A great, reliable service and when a problem arises, they respond quickly with a solution. I found my ISP had discovered a way to block access and MPN came up not only with the solution, but step by step instructions of how to apply them.
Very solid and reliable; support team is excellent if there is a problem
We have been using My Private Network for several years now and across all five continents. Ninety nine percent of the time it works very well and for the one percent when it hasn't, usually because of quirks with the local wi-fi, then the support team have been very responsive, enabling us to overcome the problem quickly. This is how a service company should perform.....Many thanks.....D&J
Excellent product, great service
Used the MPN vpn service for about 8 years whilst living in Sweden. Enabled us to watch BBC iPlayer etc when no conventional British TV was otherwise available. First class product and well worth the money. Much better than risking some of the alternative so called free of charge vpn's.
perfect
very fast support and working perfectly much better than any othe vpn service i used before .
I can only recommend them
Problem connecting VPN
Very swift response. Clear instructions to resolve problem. Problem resolved.
Fabulous company feel like there is some one just waiting to solve my problems.
Excellent
Brilliant Support Network
I am very pleased with the support I received from your technician Chris, he solved my problem with speed and patience!! I have used your network for a number of years and always had first rate service. Thank you Chris.
Very helpful and efficient.
It's a little strange to have your computer operated by somebody else but also interesting to see how easily the experts manipulate the computer. I was left very impressed how quickly and efficiently my connection problems were solved.
Again super support
Had problems with my GBR connection
in Italy
Chris from support team solved it in only 15 min
Thanks ever so much
Robert
Fantastic
Quite simply an excellent friendly service .......................... sometimes it's not all about the money
Well done to all involved
ATB
John
great service
Not often we have a problem but when we do all the people who contact us to resolve the issue are very patient and get the job done with no hassle.
Excellent Customer Service and a simple hassle free product
My Private Network is a simple and reliable VPN service with great performance, speed is as fast and well suited for HD streaming and file downloads.
I have been a customer for many years and My Private Network has always been my go to company for VPN services.
The customer service is excellent, all of the staff that i have had the pleasure of being helped by have been well informed, friendly and dedicated to helping solve my problems and have gone out of their way to help me to set up a VPN network that works.
I cannot recommend this service highly enough if you are looking for a VPN
A welcome service
Fantastic idea and works perfect brilliant
Not just for Geeks!
Signed up with some trepidation - terminology alone can be enough to put you off if you're not that technically minded when it comes to computers.
Couldn't figure out how to set it up - do I sign up for the country where I live, or the one I plan to visit? I got it wrong (a 50/50 thing!) but the help link proved very effective. Sent a query before bed and the explanation, together with the country adjustment was waiting for me in the morning.
So - instructions could be better for the non geeks - other than that - So far so good!
Reliable, economical service with outstanding customer support!
As an ex-pat the luxury of having MPN is well appreciated. It was easy to set up and on the rare occasions that I have needed assistance this has been immediately available and has solved my problems (most of which arise only because of my limited computer skills). The service is reliable, low cost, and efficient. I do not hesitate in giving MPN my highest recommendation for both internet and tv/media uses.
OUTSTANDING
No hassle, no problem, no worries, why take the risk anywhere else?
Excellent
I use this VPN Service when at our holiday home in Spain which enables me to watch our home (UK) TV. Superb and reasonably priced service.
customer service that is second to none!
I have used MPN now for over two years and I cannot fault it. Just had an issue with my update to Yosemite and the support was excellent. Immediate response, great patience - problem solved
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