Motorparks Bewertungen 

DANGER DO NOT BUY - DON’T EVEN LOOK.

Failure after failure with this company, and its typical of what I’m seeing happen over the past few years. They hide under the umbrella of large corporate beliefs but are nothing more that self employed franchises trying to make a lot of money, hoping that the vehicles don’t let them down and hiding when they do. There is a growing trend of charging ridiculous prices for so called diagnostic work, Technician proven experience and dealership quality when in reality its far from the truth. I’ve been told to book in for services that even the manufacturer doesn’t recommend (2yrs or 24000 miles) yet I’ve received a service reminder after the first 12 months and each consecutive 12 months thereafter, even after telling FIAT direct in Milan that the dealership is doing this they don’t get involved, its a private business operating under the name. The cost of the service that wasn’t required is (£299) to change the oil and filter. I purchased genuine Fiat parts and Fiat oil delivered for £65 and this took me 30 mins to complete. When I challenged Fiat over the non required service and highly inflated costs they said they like to remain precautionary and this ‘little intermediate service’ will help prolong the life and all important safety of the vehicle. This will obviously come at a cost, a staggering £600 for the pleasure of two services in two years, one of which isn’t required. So I’ve saved £535. Just by spending 30 minutes doing it myself. Ive had two faults with this vehicle to date, again both faults were dealt with in a ridiculous manner, the first one being a programming issue from new - this was omitted when a trailer tow ball was fitted and parking sensor data wasn’t updated resulting in parking sensor failure to operate. I had to point out to the dealership that this needed doing as they weren’t aware, beggars belief that a member of the public has to tell them how to do their job. Secondly there was an issue with the starter motor from new, this had an intermittent fault in cold weather and would not operate correctly. This went into the dealership for diagnostics, a term of which I’ll use loosely, they went out to it each day to see if it would start, concluding ‘all seems okay to me’ at the end of a weeks starting. This went in again to be diagnosed, after conceding there was indeed a fault with the starter they fitted a (reconditioned) unit which was also faulty with different symptoms. When I asked why a reconditioned unit had been fitted, that was obviously the wrong one (wrong amount of teeth on pinion gear) they said thats what we’ve been told to fit by Fiat. So after a week of phone calls and emails to fiat they finally, reluctantly fitted a ‘new’ starter motor which finally corrected the nearly three year continuing problem. I still receive my annual service reminder and this now comes with the ‘MOT’ reminder. I just smile to myself in the relief that I’m not a sheep and I certainly will not allow the wool to cover my eyes.

I would like to say that I am very happy with the outstanding service i received at The showroom regarding my fiat punto, very quick n efficient. Liam was the person that I had the pleasure of meeting regarding the repairs etc, He absolutely helped me out by getting the car fixed as quickly as possible no messing around he has excellent skills in his job description as a manager he suits the role,

Comment:
I cannot fault either the salesman Alan or Paul for both their hard work and helpfulness in the purchase of my new car. I would also like to say Kevin did a fantastic job of making the car ready and looking pristine. Thank you all also thank you Neil the general manager. You looked after myself and my puppy Duke. I’m very happy 😊😊😊😘

The ease of booking appointments, the friendly and helpful staff and the service provided is of the highest standard.

I took my van here in August with a problem for them to look at, I was told it would be three weeks before they could look at it due to being busy, well as it stands it's now nearly November and every week when I ring I'm told they haven't even looked at it and can't give even a rough idea as to when they might, not the kind of service you expect from a main dealer

Doves Horsham have always delivered an exceptional service. I purchased a new vehicle from them 5 years ago and have it serviced by them every year. I’m so pleased that ive just taken out a 3 year servicing agreement with them.

Be very very careful taking your car for any service. I book a recall on the airbag and seat frame on my Mazda which took one month arrange. When drop the car off and got back home (15miles away) I got a call to collect the car that they ordered a wrong part. They rebooked a recall for another week and they called me halfway through the job that they only have some of the parts needed. I had to collect my car again and arrange another appointment. After collecting a car once all the work was completed the central locking would not respond. Told Bolton Motor Park who arranged another appointment ( my car was unlocked for a week) then charged me £109 for diagnostic and they reprogrammed the locking. When tried to complain, they kept saying it was a coincidence and they didn't need to disconnect the battery when doing an airbag recall work (which would have caused the central locking to lose programming). After losing 4 days pay by going back and forward due to their complete disorganisation and then ripping me off for £109 for something they caused I would never recommend going anywhere near these jokers. All of this was discussed with details with the site manager and also the workshop manager who said that his engineer couldn't get into the vehicle one the last day which is a complete fabrication as the car could not physically be lock at all for nearly a week by this point. They did try to fob me off with 50% refund which I refused as I should not have to pay anything for them fixing their own mess.

If I could give no stars I would. Purchased a vehicle from Preston motor parks on the Internet? Beware folks and don’t make the same mistake. Inspect the vehicle thoroughly on collection. I specified I wanted a car in mint condition and was assured that was what I was getting. It had stained faded seats and a botched paint job. I complained an hour after collection and said I wanted to return it but I have been told that I have no statutory rights. Now I will sell at a loss on a car I haven’t driven or started paying for. I am gutted ...don’t make the same mistake! It would be of little cost or inconvenience to them take it back, tidy up the paint job, steam clean the seats and sell to someone else.

If Carlsberg sold cars, this is how they'd do it! Probably the best car buying experience I've had in nearly 58 years!! Well done Trevor, Paul, Brady, Richard & the rest of the team at County Motor Works, Chelmsford!

Shahnaz was so friendly and really helpful. It was my first car but she made everything really clear so I understood every step of the process. She always got back to me really quickly about any queries and any problems were sorted straight away. I’m a very happy customer!

They just care about taking your money! Windscreen had a chip, large chips of the car doors, scratches and a couple of bumps on the boot. Asked when collecting the car if there was any damage at all as it couldn't be seen due to how dirty it was from the drive on the motorway and was told there wasn't any. Discovered the day after when I had cleaned it that it was not in the perfect condition they stated. When mentioned to them I was blamed for all the damage then told "when someone is in the area we'll send them with a touch up pen," after spending £12000 on a car I'd have thought they'd have been more forthcoming and helpful.

Asked about service record and was told to look online, however I cannot find this anywhere and believe that was all a lie too, Peugeot are telling me it has never been serviced!!!

Was also told the car had no previous registered owners as it was used as a test drive at a Peugeot garage, turns out after receiving the V5C this morning there are 2 previous owners.

I get there trying to sell a car, but honesty is important. I am absolutely disgusted with the way they have lied and manipulated their way through a sale. Absolutely fuming I've had to splash out more money to get their lies fixed.

Nick was the sales guy and throughout he didn't place any pressure on us which I really like. Paul was still a pleasure to deal with too, which is one of the key reasons we return.

We was treated by all the team at Bury Motors with a professional service that made us feel so welcome. The brews was outstanding! John did a proper grand job explaining all the paperwork involved during our vehicle sale. John’s friendly professional manner is an asset to the company. I would highly recommend Bury Motors to anyone who wants to buy a good car at a bargain price. Thanks so much for a wonderful car buying experience.

Helpful and polite and good deal left happy went the extra milevalue

The best car dealers l have ever had dealings with. Very fair which made for a stressless experience.

Excellent service from first enquiry to handover of the car. All that I expected from my previous dealings with your service department.

Not happy with the service at all, put a deposit down to hold the vehicle for 7 days. Couldn't afford it and for some reason they had the car moved to another garage and I'm going to lose my deposit of £250 to pay for this. Pretty sure this is against the distance selling act. Want my money back 😡

Excellent service from purchase to delivery, highly recommended. Nabeel was excellent throughout the transaction and very helpful and the information video created by Bradley was also very good/informative. No pushy salesperson and no hard-sell. Buy with confidence.

Brady was great from start to finish, very accomodating and made taking out a new PCP a fun experience! The car is great, I love it 😊

Found the car I wanted on eBay during the lockdown and needed to negotiate a trade in. Discovered the garage was nearly 2 hours away at Bolton, BUT (i) emailed sales manager Steve a load of jpegs of my car,inside and out, carefully drawing attention to small tear in seat / scratch on rear bumper (ii) agree a price (subject to us both cross checking each others cars) (iii) agreed to meet half way and complete the deal at a partnership garage (iv) all went perfectly, no haggling, no concealed problems (v) got home and could not get the bluetooth to work. Damn!
Steve assured me I wouldn't have to pay for it if it needed to be repaired and to asked me to keep him posted. Actually it was perfectly ok - I just didn't follow the instructions in the first place!!
All this was carried during lockdown when we couldn't even do test drives so it all involved a lot of trust on both sides. It was the best car dealing experience I have ever had in 40 years! Would not hesitate to go back for my next car.