Motorclaimguru ltd Bewertungen 

Can't thank Tim enough really, 5 star service and he took all the stress away from us dealing with a horrible situation during a non fault claim.

Our car was crashed into back in March 2023 while parked at the side of the road. After calling our insurance company, Admiral, they insisted our car should be "written off" over the phone without a physical inspection! On reflection this should never have happened!

We paid £20k for a Toyota Alphard Hybrid which was the best price we could find one for. As the vehicle is a Japanese import and rare it doesn't appear on the usual valuation guides and so Admiral instructed an independent assessor to value the vehicle. The assessor clearly based their valuation on the more common non-hybrid models as the valuation came in at £12k! At the time of the accident we had only owned the vehicle for 6 weeks so there is no way it had lost 40% of its value in that time.

I asked Admiral to speak to the assessor several times, but they didn't contact them at all. I had to make a formal complaint, after 7/8 weeks of waiting Admiral opened an "investigation" and closed it on the same day. They STILL didn't contact the assessor! I asked for a copy of the report which openly invites Admiral to contact them to see examples of the vehicles used for the valuation (which I specifically asked them to do) and that the valuation was subject to purchase price and other factors which Admiral had evidence of yet did not provide.

It was at this point I was starting to lose all hope and that's when I found Tim's website and I got in touch for advice in May 2023. He promptly arranged to get an independent valuation on the vehicle which had the true value of the vehicle, the purchase price 6 weeks previous! After a long battle with Admiral and then a longer battle through the FOS which Tim thankfully took on for us, today we finally got the result we should have got at the start and it's all thanks to Tim!

I highly recommend anyone else in a similar dispute to contact Tim asap and let him take the stress of it all and use his expertise to get you the result you're entitled to! I just wish I knew about Tim at the start and had him take over, it would have saved me a lot of stress and sleepless nights!

Tim Kelly is a Godsend!! I cannot thank him enough for all his advice and support. I was involved in a non-fault car accident that resulted in my car being written off as deemed uneconomical to repair. Aviva appointed Solus in Luton to "value" my car..... Solus put me through absolute Hell for 4 weeks, starting with a ridiculous valuation which was well below market value, which I refused. We started a dispute process and they were refusing to increase it . I contacted Tim who provided 3 valuations from the motor trade guides Solus were supposed to be following , showing they were undervaluing my car by £1100!! Following Tim's advice I was able to get the car valuation increased . This would NEVER have happened if Tim had not helped me !! I cannot thank him enough!!! This guy is worth his weight in gold and more !!!!! Thank you so much Tim.

UPDATE FOLLOWING TIM'S REPLY: Yes, £50 is absolutely nothing compared to the value you get from Tim.... lots of FREE help and advice and he was even prepared to represent me FREE OF CHARGE if it had to be taken to the Ombudsman !!!! The whole world should know about Tim's services and how generous he is with his time in helping people fight for what's fair and right!! Thank you Tim.

Tim - The motorclaim guru. A true professional who only has your best interests at heart.

As a "not at fault" claimant following a rear end collision, we didn't expect our insurance company to fail us by undervaluing our S4 Avant Japanese Import by half its value.

The insurance company treated us extremely unfairly, however Tim took the reins, working each and every applicable law and regulation to fight for what we were entitled to.

Immensely thankful to Tim, his expertise, experience, professionalism, patience and persistence.

I would recommend Tim in a heartbeat.
Thank you Tim!

Where do I start!

Tim is literally a super hero!
After having our car undervalued by half, Tim stepped in to the rescue and made sure that we got our full entitlement.
Not only this, but Tim took the reigns throughout the whole dispute changing what could have been a costly and stressful time into a no drama situation.

Tim, you're a legend!

Awesome service at no cost to my enquiry. I have had major issues with warranty work done by an official Landrover franchise. Tim put my mind at rest and took the time to answer several emails. Would highly recommend

I experienced extremely frustrating and stressful negotiations with my motor insurers following what I thought to be a straight forward own fault vehicle damage claim with no other third party involvement. I felt grossly unfairly treated associated with claim settlement regarding the punitive conditions for repairs including labour cost restrictions because I wished to use a repair centre of my choice. After complaining and getting no where with my claim I gave up withdrawing the claim arranging and paying for the repair myself.

My repair garage highly recommend Tim’s services for help and after contacting him he was happy to take on my insurers dealing directly with them on my behalf. He very quickly arranged for me to reopen my claim and equally quickly successfully negotiated a resolution with prompt payment for my vehicle repair, less the excess, for which I was exceeding grateful, relieved and so impressed.

I cannot praise Tim enough his expertise, knowledge and professionalism in dealing with unhelpful, difficult and seemingly unscrupulous insurance companies is outstanding and amazing value as many other reviews confirm. I highly recommend his professional services he is certainly the go to Guru re motor claim issues and will not hesitate to engage his help with any future problems.

Many thanks Tim

Tim is great to deal with explains everything. full of knowledge.did me a fantastic valuation on my restored rover sd1. very impressive.would highly recommend.
Thanks tim.

Sent Tim and had a reply’ so I have followed his advice and am now waiting on the insurance company.My only regret is I had not spoken to Tim first’ but it’s nice to know there are still people around that are genuine.

Price!? My daughter’s first car was written off (not her fault) so did some research when rejecting the first low insurance valuation (£2,500) from the insurance company. (Always reject the first one noted). The second valuation (£3,000) was getting warm yet wondered what next? More research. The Guru looked a really good idea till I (eventually) got to the price of this service... £350! Crikey. 5 stars became 4. Maybe less. How much is that an hour? Hang on £350 plus 10% of the difference. Whoah! No way. Down to 3 stars. Crazy price, just like cars. More... Just seen the reply. Two points. The price for this service is expensive in my opinion. Doing searches and checks does not take that long. Having now dealt with the insurance company over valuations and settling a claim this took less than half a day up in total. Secondly this is me and my real name.

After 2 years of searching, I recent bought an incredibly rare and immaculate Renault Sport Trophy, only for someone to rear end me exactly a week later. The day after the accident I phoned my insurance company to start a non fault claim. With the accident not being my fault, I thought insurance would be on my side, but I couldn’t have been more wrong. After making my way through the lengthy rigmarole of setting my claim up, I was imminently told my car was going to be written off, despite no one from the insurance company coming to view the car, or even requesting to see a photo of it. Having explained the rarity of the car, I was told a market value report would be completed by an independent assessor, to obtain the market value of my car. I continually told the insurance company that I wasn’t going to accept the car being written off, and wanted it repaired, although this was repeatedly ignored by every person I spoke to. I was told the market valuation would be completed in 24 to 48 hours; however, this took a full 2 weeks. I finally received the report and it was frankly laughable, full of misinformation and using different models from mine as examples of value. The report therefore valued my car at £2500 less than what I had paid for it a week prior to the accident. I phoned up the insurance company and explained that I was not going to accept losing £2500, plus my car a week after having bought it, especially considering how rare it is and how long I spent hunting for it. I was told categorically that there was no way I was going to be paid more than the frankly rubbish valuation they had produced, and again, no way they would repair my car as I had requested. I spent hours going around in circles with them on the phone, arguing to at least let me show them adverts of my actual model that proved they had significantly undervalued my car, but I was told they couldn’t do this. I was having sleepless nights over the situation, and the prospect of losing some of my hard earnt cash, and my car. At this point I came across Motor Claim Guru, and after having read some of the invaluable articles Tim has on the site, I realised how much the insurance company were messing me around. I decided the best thing I could do was to get Tim involved, and I’m so unbelievably glad that I did! Within 24 hours of contacting Tim, my claim was away from the pen pushers that normally deal with your claims, and in front of the company’s directors. Tim got me the chance to prove the value they gave the car was incorrect, and fought with the insurance company to have my car repaired, which they eventually agreed to do. Without a question of a doubt, If Tim hadn’t taken my claim on, I’d have not only lost my car that I spent 2 years looking for, but also £2500. Tim’s knowledge on the subject of insurance and the law surrounding it is fantastic, and he was absolutely relentless throughout in ensuring that he got the right outcome for me. Despite the stress these situations create, it was incredibly refreshing and reassuring to know that someone was fighting my corner and not going to give in.

I really can’t thank Tim enough for the help he provided me, it was fantastic, and I recommend anyone that finds themselves in a similar situation to get in touch with Motor Claim Guru.

My wife suffered a ‘crash for cash’ accident, the effect of which was worsened by the appalling attitude of our insurance company and the complete lack of support provided by our broker. The question was, why were we worse off to the tune of £1,187.20 following a totally blameless accident? Tim Kelly’s reaction was unequivocal – ie it should not have cost us a penny – and is robustly championing our cause. It is clear he knows his subject inside out and is not afraid to publicly challenge those in the wrong. If your insurer is giving you the run around, then Tim’s your man!

I consider myself very lucky to have found Tim, I had quite a unique issue that potentially left me uninsurable AND out of work involving 2 unscrupulous insurance companies, it seems some can do what they want and just get away with it with no consequences, no matter my effort, i couldn’t get anywhere with them. Then I discovered Tim of Motorclaim Guru, after reviewing my case, Which Tim took on in an extremely professional manner, it wasn’t long before he rattled some cages, despite delayed responses from the insurance companies, Tim was like a dog with a bone and relentless. After a number of months, Tim succeeded in correcting the ‘wrong’ that had been done and even secured some compensation for me.

I cannot thank and recommend Tim The Motorclaim Guru enough.

The show isn't over yet but wanted to say i'm utterly delighted with Tim's work in challenging the derisory valuation and 'total loss' of my much loved Defender after she was crashed into whilst parked. Tim's knowledge of the law and industry experience has been a joy to witness and has restored a sense of justice to what has been an incredibly sad and stressful time in attempting to secure a fair outcome. Highly recommended!🙂

Excellent source of information when dealing with terrible car insurance organisations like OneCall. Was able to take an insulting offer of £5800 for my written off car to £11500 using their advise.