How can i express my appreciation to Motorcade especially Dylan, I don't know. No words Hats off Dylan. He/She is very polite, kind, calm, understanding, responsible dedicated person. My problem is f... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Good morning. Dylan was supporting me today with my questions. He was very patience and clear to make me understand my queries. I am very thankful to him and other staffs who reply our calls and help... Mehr ansehen
Unternehmen hat geantwortet
Jamieleigh was so helpful during our live chat and phonecall today, I truly wish more customer services helpers was like Jamieleigh ⭐⭐⭐⭐⭐
Unternehmen hat geantwortet
Emily helped me with all of my questions on the web chat. She was friendly, professional, and provided clear, helpful answers. I’m very satisfied with the service. Thank you, Emily!
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Competitive Annual and Short Term Taxi Insurance
Kontaktinformationen
Nile Street 68, N1 7SR, London, Vereinigtes Königreich
- www.motorcade.co.uk
4.4
Hervorragend
418 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 37 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Motorcade Insurance
Good morning Lucky,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Customer service is not available
I had a problem with payment and I was sent an email to the customer service and i request a call back but nobody get back to me and nobody help me to pay for my car insurance!! I was so disappointed, if you are see my reviews please contact me if no i will write a bad review every day
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Motorcade Insurance
Good morning Saro,
Thank you for your review. We’d like to investigate this for you right away and arrange for a member of our team to give you a call to discuss your situation.
To help us do that, please send us your contact details and policy number via Trustpilot’s private messaging system. Here’s how:
Log in to your Trustpilot Business account.
Go to Manage Reviews.
Navigate to the Inbox to view private messages.
Click on the relevant message thread to open it.
Type your response in the message box and click Send.
Please do not share any personal information in the public comment thread, as we may need to remove the review to protect your data.
Kind regards,
The Motorcade Team
Millie was really helpful in helping us…
Millie was really helpful in helping us assign our private number plate
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Motorcade Insurance
Good morning Chloe,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Antwort von Motorcade Insurance
Good morning Paul,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Jamieleigh provided outstanding…
Jamieleigh provided outstanding customer service from start to finish. She was incredibly patient, kind, and professional throughout the entire process.
I was very stressed because my insurance had been set up incorrectly, but she took the time to explain everything clearly, answered all of my questions, and guided me through every step until the issue was fully resolved.
She never rushed me and made sure I understood exactly what needed to be done. Thanks to her support, my policy was cancelled correctly and my refund was processed without any confusion.
Jamieleigh is a real credit to Motorcade. Her excellent communication, patience, and willingness to help turned a stressful situation into a very positive experience.
Thank you so much, Jamieleigh. I truly appreciate all your help and wish every customer service representative was as helpful and caring as you.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Motorcade Insurance
Good morning Neda,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Quick and helpful
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Motorcade Insurance
Good morning Lachlan,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Cristein was very helpful in helping me…
Cristein was very helpful in helping me sorry if I spelt u name wrong but thanks for your help
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Motorcade Insurance
Good morning Mark,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Dylan W
Dylan W. Was great service. Helped me with everything I needed to know. Answered all of my questions and went into full detail on how he could help with my needs and questions. Highly appreciate him. Well done Dylan 👍🏻
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Motorcade Insurance
Good morning Lewis,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
JAMIELEIGH was very helpful today…
JAMIELEIGH was very helpful today sorted my problem and sorted it very quickly
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Motorcade Insurance
Good morning Colin,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
I was able to speak to someone to get…
I was able to speak to someone to get my problem sorted (changing payment date) and was able to sort it straight away. Gary was nice and professional and was able to get it completed in a matter of minuets so thank you
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Motorcade Insurance
Good morning Ann,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Very quick response and gary was very…
Very quick response and gary was very knowledgeable in dealing with my queries
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Motorcade Insurance
Good morning Lisa,
Thank you for your great feedback and rating!
Kind regards,
The Motorcade Team
Excellent service
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Motorcade Insurance
Good morning Jo,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Antwort von Motorcade Insurance
Good morning Anthony,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Very helpful and understanding
Very helpful and understanding. Give me good advice.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Motorcade Insurance
Good morning Melanie,
Thank you for your great feedback and rating!
Kind regards,
The Motorcade Team
Jamie-Leigh was so hopeful today on…
Jamie-Leigh was so hopeful today on live chat,
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Motorcade Insurance
Good morning Lauren,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Never had an issue with this company
Never had an issue with this company. It's a minor incovenience you can only contact them via web chat however they've always connected and responded fast and efficiently. Maddison was very helpful today
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Motorcade Insurance
Good morning Ellie,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Maddison on Webchat was amazing!
My advisor on Webchat was Maddison and she was kind and straightforward with all the information I needed. She was forthcoming where she needed to be without being dismissive and this is very helpful to me. I would recommend her customer service skills to anyone and I commend her on her professionalism.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Motorcade Insurance
Good morning Cinema,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Jamieleigh was really helpful and…
Jamieleigh was really helpful and efficient. Very friendly and patient, considering the silly mistake I made! Thank you :)
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Motorcade Insurance
Good morning Louise,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Antwort von Motorcade Insurance
Good morning Dan,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
Very knowledgeable and efficient with…
Very knowledgeable and efficient with how she handled my policy much appreciated her and the team thank you.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Motorcade Insurance
Good morning Mallik,
Thank you for your great feedback and 5-star rating!
Kind regards,
The Motorcade Team
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