Moove UK Bewertungen 187

TrustScore 3.5 von 5

3.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Avoid this company at all costs. Once you’ve collected the car, customer support becomes extremely unhelpful. When dealing with PCNs and related issues, they come across as robotic and unwilling to as... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Best price I could find, also for a great car (Tesla model 3) and not just some cheap little box. Once I had a phone number to call if I needed something, the communication was quick and over all... Mehr ansehen

Bewertet mit 5 von 5 Sternen

After conducting and going round uber partners, l found and realised Moove had the best rate for vehicles. Zaid and his colleague were very helpful helping out with the process from the beginning... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thanks to Moove to give me Brand new Tesla Model 3. Absolutely fantastic car. Thank you Zaid Mughal and others to help me out to get Tesla. Everyone are very welcoming nd very helpful, I really apprec... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autofinanzierung und -kreditunternehmen
  2. Kfz-Leasingservice
  3. Mietwagenanbieter
  4. Leasing-Service

Vom Unternehmen geschrieben

Moove helps PCO drivers to own a brand new electric vehicle through our rent to buy model. We want to make it easier for drivers working on platforms such as Uber to make the shift to an electric vehicle and own the vehicle they work in every day. We already have hundreds of drivers working and earning in London in the most sought-after electric vehicles. There's no credit checks and our team are on hand to help you every step of the way.

Make your Moove!

Vom Unternehmen geschrieben

We're here to help London's PCO drivers go electric!
Moove is proud to help drivers make the switch to an electric vehicle with market leading rent-to-buy packages.
Get on the road to owning your own car!
You have access to new and used vehicles with the market's lowest deposits. You can be driving, earning and on the way to owning your car with no hassle.
Drive away in 48 hours!
We want to help you drive away in your new car as soon as possible. You could be in a new vehicle in under 48 hours. Speak to the team today to find out more.

Kontaktinformationen

3.7

Akzeptabel

TrustScore 3.5 von 5

187 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 37 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Don't waste your time and money with…

Don't waste your time and money with them.

7. September 2023
Bewertung ohne vorherige Einladung
Moove UK-Logo

Antwort von Moove UK

Hi Bogdan, we're sorry to hear this, if you would like to speak to one of our team - please call us on 020 4536 4711

Bewertet mit 1 von 5 Sternen

My experience with moove is nightmare…

My experience with moove is nightmare and i wont recomend to anyone to hire anything from them.as they are not commited.as they said you get car in 48 hours but you wont get even in 4 months.i applied and approved.and they said first day that i will get car on 23rd august as i applied in 5th june. Than after 3 weeks i received email and the guy an**ty said sorry we cant get on 23rd august now we will delivered the car on 3rd of october. I said its fine ill still wait.but now in september on date 11 they called me and said we cant get car even on this date. i asked when i get the car and they told me. We cant give exact date it could be november or january next year.so now its all gone to 4 months from 48 hours. Bad experience. Think before going.

20. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Moove UK

Hi Farhan, thank you for taking the time to leave a review. We're sorry that it hasn't worked out as you'd hoped.

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. The first call I received from Zaid was very informative. Any questions or concerns I may have had, Zaid gave me the right answers

3. September 2023
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Antwort von Moove UK

Thanks for taking the time to leave a review Salman! Glad that Zaid could help you out!

Bewertet mit 5 von 5 Sternen

Would like to thank everyone in moove

Would like to thank everyone in moove. From the start it was so easy dealing with everyone. Antony was the main man that helped me with everything. Literally kept me in the loop the whole time. Even collecting the car was easy.

Would like to thank everyone that helped from the start to end you guys have been amazing

23. Juli 2023
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Antwort von Moove UK

Thank you for leaving a review Salman, we really appreciate it. Antony is definitely the main man - we'll make sure he sees your feedback. Enjoy the new car!

Bewertet mit 1 von 5 Sternen

I rent a Tesla after I hade accident…

I rent a Tesla after I hade accident not my fault I phoned same day no one pic up the phone I E mail after 3 day they E mail me back I’m sorry to say but the s… company I have 4400 pounds Uber air plans I only rent 16 weeks they took all my money I am Very upset don’t trust them 😡😡😡😡😡

25. Juni 2023
Bewertung ohne vorherige Einladung
Moove UK-Logo

Antwort von Moove UK

Hi Mustafa, thanks for taking the time to leave us a review. We’re sorry to hear that we were slow to respond to your email notifying us of your accident, however I’m glad to see that the team were able to get you into a credit hire vehicle shortly after.

Regarding your Clean Air Fund, this unfortunately can only be applied to one hire purchase agreement and if you exit the contract early then Uber will reallocate this fund to their other clean air initiatives. I can also see that a member of our team has responded to your email query on this topic.

If you would like to discuss this with a member of our team then please contact us on 020 3769 4354 or uksupport@moove.io

Best,
Your Moove Team

Bewertet mit 1 von 5 Sternen

Disappointing Experience with Moove Company

I am writing this review to express my extreme disappointment with the experience I had with Moove company. From the beginning, I encountered several issues that significantly affected my perception of your services.

To start with, we agreed on a price for the vehicle, but after completing all the paperwork, I was informed that the price had increased. This sudden change left me feeling misled and frustrated. In an attempt to rectify the situation, I was offered a used Tesla for the original price. However, upon inspection, the vehicle was dirty and had a noticeable tire puncture. This lack of attention to detail was disappointing and reflected poorly on your company's standards.

Additionally, the process of resolving these issues proved to be a tedious and time-consuming endeavor. I had to write numerous emails to address the concerns and get the necessary repairs and corrections done. Moreover, I received invalid documents, further delaying the process and causing unnecessary frustration.

Furthermore, I recently renewed my PHV license and am now experiencing significant delays in obtaining the necessary documentation from your company. Despite my attempts to communicate via email, the response times have been excessively long, and it appears that my concerns are not acknowledged or given proper attention. It is disheartening to feel disregarded when providing clear instructions on what needs to be done.

Another aspect that was evident throughout my interaction with your staff was their limited experience in the private hire industry. Their lack of knowledge on how to handle situations and navigate the necessary procedures was evident and resulted in unnecessary complications and delays.

In conclusion, my overall experience with Moove Company has been highly unsatisfactory. The issues with pricing, the condition of the vehicle, communication inefficiencies, and the apparent lack of expertise in the private hire industry have left me with a negative impression of your company. I hope you take this feedback constructively and make the necessary improvements to enhance the quality of your services.

30. Mai 2023
Bewertung ohne vorherige Einladung
Moove UK-Logo

Antwort von Moove UK

Thank you for taking the time to leave a review, Jeilani!

As a business, market conditions such as interest rates and vehicle costs can impact our pricing but we’re happy to be able to offer the most competitive rates on the market! It seems our customer success team have been in active communication with you regarding other details, including your PHV licence renewal, so we hope you can resolve this soon! Please contact us if you are unclear on any of the instructions and we’ll be happy to support further.

We pride ourselves on our customer service and your feedback helps us drive continuous improvement, so we’d love to speak to you further and will be in touch. Thanks again!

Bewertet mit 5 von 5 Sternen

Amar was very helpful with getting my…

Amar was very helpful with getting my model 3 very professional team and very affordable prices. No stress at all very well done guys and thanks again!

22. Mai 2023
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Antwort von Moove UK

Thanks you for the kind review Michael - we're glad you enjoyed our service!

Bewertet mit 5 von 5 Sternen

Absolutely great COMPANY

Absolutely great! They are always very helpful! I appreciate it all! I recommend for anyone wanting to this job long term to come join the Moove family and you will own a Tesla end of your 5 years. I am 100% happy with them currently. Also look at it long term £295pw is a great price!

26. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Moove UK

Thank you for the kind review! We're delighted you are happy! Enjoy your car!

Bewertet mit 5 von 5 Sternen

Great experience with Moove in getting…

Great experience with Moove in getting My Brand New Tesla Model 3. I was dealing with Oliver Ho from the start and he answered all my questions with ease and got my account setup very swiftly.
On the day when I received my Tesla, i was given a full demo of how the vehicle operated and put my mind to ease.

2. April 2023
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Antwort von Moove UK

Thank you for taking the time to leave a review Hamzah, we are very grateful. Oliver Ho is a top guy and we're glad he could answer all of your questions. Enjoy your Tesla, and happy driving!

Bewertet mit 5 von 5 Sternen

The person and document verification…

The person and document verification process was thorough, but not stressful. No credit checks that will put a form of stumbling block on the path of being accepted.
No deposit payment before the car is handed over and you are also given a week before the first payment is taken by direct debit.
Then, the team I dealt with made me very welcome and felt so relaxed from start to finish.
I would recommend anyone who can satisfy the required conditions to give it a trial, you will be convinced.

2. April 2023
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Antwort von Moove UK

Thank you for your thorough review Olakunle. We do everything we can to make the process easy for drivers like you, so we are glad you appreciate it! Happy Driving!

Bewertet mit 5 von 5 Sternen

From the beginning to the end I had an…

From the beginning to the end I had an amazing experience from the team and especially massive thank to Anthony.
He has made so much for me, he went that extra mile to make a customer happy and relaxed about the whole process.
Highly recommend Moove no doubt best in business for owning a Tesla car.

2. Februar 2023
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Antwort von Moove UK

Thank you so much for taking the time to leave a review Marchelo. We really appreciate it, as we know how busy drivers can be. Your kind words mean a lot, and we'll make sure Anthony receives your positive feedback. Enjoy your Tesla!

Bewertet mit 5 von 5 Sternen

It’s very easy to complete the…

It’s very easy to complete the application and process was smooth with the help of the staff. Thanks to Ammar.

29. März 2023
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Antwort von Moove UK

Thank you for leaving a review Olalakom, we really appreciate it. We're glad the process was up to your standards, we'll let Ammar know!

Bewertet mit 5 von 5 Sternen

Best buy to rent company out there currently

Moove is a very competitive new company that I'm super pleased with signing up to. The application process is a bit long but it's worth it in the end and I understand why it has to be done. Everyone I met or who I've spoke to at the company is very polite and helpful.

16. November 2022
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Antwort von Moove UK

Thank you for taking the time to leave a review Jonathan. We really appreciate it. Enjoy your new car and happy driving!

Bewertet mit 5 von 5 Sternen

Good customer service on day of…

Good customer service on day of boarding. They took time to explain how to use the car.because I never drove one before. Lastly there was no down payment which is good to help struggling drivers.
Once again a big thank you yo moove.

16. Januar 2023
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Antwort von Moove UK

Thank you Moses, we're really glad you had a great experience. We hope you continue to enjoy the car!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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