Montesino Translation Bewertungen 

46
TrustScore 3 von 5

2.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

They posted a want-ad on Indeed for "Translator and Proofreader EN/SP - $500 to $550 USD Monthly" but then all of a sudden I sort of fall into an interview with someone called Melina D'Orio for a "... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Worst agency ever! They make employees write good reviews and then try to discredit the bad reviews from former employees or unsatisfied customers, so cynical. They pay much less than they should.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Montesino translation is at least a decade ahead of local translations one may have in their home country. Besides being agile and proactive, they were able to keep in touch with me, manage anxiety... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We love using montesino! They are always very helpful and understand when we have deadlines. They do everything they can to provide us perfect service. We deal with global immigration matters, meaning... Mehr ansehen

Unternehmensdetails

  1. Rechtsdienstleistungen & Verwaltung

Informationen, die aus verschiedenen externen Quellen stammen

We specialize in the translation of legal documents in 40+ languages for US Immigration.


Kontaktinformationen

2.8

Akzeptabel

TrustScore 3 von 5

46 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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2.8

Alle Bewertungen

(46)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Really happy with the work

I used their service to translate my documents they did really fine job,I got the best deal and it was fast and error free.
Thank you very much

2. August 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Slow, mistakes, and bad communication

I have used Montesino three times. The first time, there were many mistakes in the translation, and they didn't respond to my first email 24 hours after having submitted the job asking where the translation was. In the end, they worked to get it right, and I had the electronic version 2 days later after writing pointed emails insisting simple things be corrected (they couldn't even write a number correctly as it had been on the original), and the paper version a little more than a week after the job had been submitted. My second experience was much the same.

Since we had eventually ended up with correct copies on the first two jobs, I gave them one more chance, this time submitting the project one week before I needed it done. Three emails I sent 24-30 hours after the order had been submitted to them went unanswered, and they finally answered a day and a half after submitting the order that the were working on it. The email also insisted that I give information that I had already given in the order placed online. When the first electronic version of the document came to me, it had the same basic errors, and a few problems with idiomatic language. I submitted changes to them 5 hours after receiving this first copy, and then heard nothing for two days! They then sent me an email (to the wrong email address, not connected with this order, and now nearly 4 days after having submitted the order) asking if I had any corrections to make. They hadn't even seen the email I sent two days earlier! A full WEEK after having submitted the job, I received the corrected electronic version, and now it was too late for me to deliver the documents abroad myself. When I asked them to make up for their problems by sending the documents abroad so I wouldn't have to pay postage, they refused, with no offer of compensation for our trouble. Fully TWO WEEKS after having submitted the order, I received the version via mail, and will now pay for postage to ship it abroad.

DO NOT USE THIS COMPANY! Or if you do, don't expect anything remotely within their advertised 24-hour completion timeframe they advertise on their website, expect to send a lot of unanswered emails before the job is finally done correctly, and expect to see many errors.

Their 24-hour turnaround is a joke and false advertising.

19. Juli 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I got my documents translated by this…

I got my documents translated by this company for my Visa application . USCIS requires that I translate my documents which are in Spanish. Montesino was very professional and even sent me a notarized copy of the translation through USPS. Overall I would work with them again.😀

28. August 2018
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Negative experience with Montesino Translations

Do not recommend to deal with this outsourcer under any circumstances. This is the worst experience I ever had. If you ever receive a message from Marion Sales associated with this translation agency, please it or move it to spam folder. This is an unscrupulous person and does not pay for completed jobs and deny obligations initially taken.
I was recently contacted by your employee Marion Sales regarding translation project. She didn't inform me about the real translation volume of the project but accepted my rate per was that was explicitly sated in my proposal. I gave hers a rough estimation of the total project cost but in the course of work it turned out that the real project volume was much bigger than my initial estimate. Then I suggest to reassess the work scope according to my initial per word rate or just pay me for already completed part according to the agreed rate.
Finally she let me know that she had found another translation and assigned the whole project to him. She didn't offer me any compensations even after I had sent her the completed part of the project.

28. April 2018
Bewertung ohne vorherige Einladung
Montesino Translation-Logo

Antwort von Montesino Translation

This reviewer is NOT one of our customers. He was a translator. We pride ourselves in dealing professionally with our clients and vendors. In regards to his complaint, we need to meet deadlines for our clients because they submit our translations to US Immigration Authorities. Delays in our translations lead to delays in immigration filings for them and their families.

His translation was of low quality and he was late handing it in. Two things which are unacceptable to us. Our clients deserve better than that. Therefore we do not work with this person.

Bewertet mit 5 von 5 Sternen

I'm very happy with Montesinos …

I'm very happy with Montesinos services. They provide great customer service & are quick to respond and revert back to for urgent matters. I'm very pleased with the service they provided.

23. Mai 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Expedite, Proactive, Sensitive.

Montesino translation is at least a decade ahead of local translations one may have in their home country. Besides being agile and proactive, they were able to keep in touch with me, manage anxiety and quite flexible during the process.

One single coment I´d do is related to the "country list dropbox" during the payment process. It seemed to have a very limited number of countries when I paid.

4. Februar 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good communication with the translator

I had a diploma translated by Montesino Translation. What I liked is the way they were making sure everything was spelled correctly, because I'd hate if I received a document and there was a spelling mistake. Very thorough translation, and a great communication with the translator

28. Januar 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Reliable, quick, and fair prices!

We love using montesino! They are always very helpful and understand when we have deadlines. They do everything they can to provide us perfect service. We deal with global immigration matters, meaning sometimes we have very particular requests. Montesino goes above and beyond to provide us what we need. Very appreciative!

20. Dezember 2016
Bewertung ohne vorherige Einladung

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