Great service my car was hit off another driver with. 2days was sorted unfortunately my car was wrote off but had funds within the 2 days no issues at all, everything was straight forward
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I changed my car this week simply changing make model and registration with a quote first was so simple on line. Price until end of policy was excellent considering up grade in vehicle. Will stay... Mehr ansehen
Unternehmen hat geantwortet
I transferred my personal registration from my car and needed to change the information held by Moja. It was quick and easy and there was no charge.
Unternehmen hat geantwortet
I found the website very easy to understand and therefore made my decision to insure with Moja very easy. So far I am pleased with the customer service.
Unternehmen hat geantwortet
Unternehmensdetails
Über Moja Insurance
Vom Unternehmen geschrieben
Hey! 👋
Think insurance is a bit blah? Think again!
Moja cover is online, all the time - you can get everything you need online, so we don’t have contact numbers for the everyday stuff.
Don’t worry though – you can still call us if you need to claim. And for anything else, our Moja Team are just a message away if you need help.
We also think insurance should be easy to understand, with no boring insurance jargon and no online admin fees, so that’s exactly what we offer.
If you love it, then Moja it with us – get a quick quote now in a few clicks 👇
Get a quoteKontaktinformationen
Vereinigtes Königreich
- www.mojainsurance.co.uk
4.3
Hervorragend
4527 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Had trouble making payment even though…
Had trouble making payment even though funds in account. Found AI of little use as did not understand my problem.
Need to be able to speak to a human
14. Mai 2026
Antwort von Moja Insurance
Hi Richard,
I'm really sorry to hear that you faced issues when trying to make a payment.
No worries, as you are able to speak to our Accounts Team over the phone to discuss any payment issues further with them, so hopefully they can help you resolve this issue immediately.
Take care and sorry for the inconvenience caused.
Keyrthigan
Moja Customer Service Team
As I am an older driver other companies…
As I am an older driver other companies were far dearer.
Moja site was simple to navigate.
15. Mai 2026
Antwort von Moja Insurance
Hi Susan,
We're so glad to hear that it was easy to navigate our website. Thank you for your kind words!
Hope you have a great day!
Keyrthigan
Moja Customer Service Team
Antwort von Moja Insurance
Hi John,
We're so glad to hear that it was easy to navigate our website and to hear that you were happy with the price as well. Thank you for your kind words!
Hope you have a great day!
Keyrthigan
Moja Customer Service Team
they do not have customer service…
they do not have customer service through the phone and that's been a week since their website just stopped working when I try to log in. With that, I urgently need to change vehicle and they don't help me, I called and emailed them several times and nothing.
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Moja Insurance
Hello Amanda,
Thanks for your feedback - we really appreciate you taking the time out.
So that I can look in to this for you, please can you send me:
- Your policy number
- Your contact details
From there I'll contact you by email with an update.
Take care,
Jasmin
The Moja Team 🚘
Antwort von Moja Insurance
Hello Danny,
Thanks for taking the time to leave us a review and letting us know you found the process easy to follow!
Have a great day!
Kennedy,
The Moja Team 🚘
Antwort von Moja Insurance
Hi Antony
Thanks for taking the time to leave us a review.
We are so happy you had a great experience with us.
Lesley
Moja Customer Service Team
Antwort von Moja Insurance
Hi Pete
We are so glad you found our process easy and our pricing competitive. Thank you for your kind words.
Lesley
Moja Customer Service Team
Antwort von Moja Insurance
Hi Lee
We are so pleased you found our quote affordable and setup easy.
Thanks for choosing us!
Lesley
Moja Customer Service Team
Good website easy to use and get the…
Good website easy to use and get the right product. A great price saving me loads on my car insurance renewal
13. Mai 2026
Antwort von Moja Insurance
Hi Steve
Thanks for taking the time to leave us a review
We are so pleased to hear you found our website easy to use and secured a great price for your car insurance!
Lesley
Moja Customer Service Team
very easy to use and very responsive
14. Mai 2026
Antwort von Moja Insurance
Hi
Thanks for taking the time to leave us a review
We're so glad you found our service easy to use and responsive! We appreciate your feedback.
Lesley
Moja Customer Service Team
Seamless online experience
My first time with Moja which was a online seamless experience setting up a very competitive insurance.
12. Mai 2026
Antwort von Moja Insurance
Hi Andy
We are so happy to hear you had a seamless experience setting up your insurance.
Thanks for choosing us!
Lesley
Moja Customer Service Team
5 star srtvice at a good price
19. Mai 2026
Antwort von Moja Insurance
Hi Raymond
We are glad you enjoyed our service and pricing. We appreciate your feedback.
Lesley
Moja Customer Service Team
Very cheap monthly payments
Very cheap monthly payments. Easy to make an account. And start driving
19. Mai 2026
Antwort von Moja Insurance
Hi Muhammad
Thanks for taking the time to leave us a review.
We're happy to hear you found our monthly payments affordable and account creation easy. Thank you for your positive feedback!
Lesley
Moja Customer Service Team
Well laid out understandable Website
Well laid out understandable Website, seems well organised and a Comprehensive Company well done
17. Mai 2026
Antwort von Moja Insurance
Hi Nicholas
We're happy to hear you found our website well-organized and comprehensive. Thank you for your positive feedback!
Lesley
Moja Customer Service Team
I was insured with AXA prior to taking…
I was insured with AXA prior to taking out a policy with Moja who gave me a better insurance deal than my old company but was surprised to find out I'm still insured with AXA by another name for less?
15. Mai 2026
Antwort von Moja Insurance
Hi Robert,
Thanks for taking the time to leave us a review.
It's great to hear you found a better deal with us!
Thanks for choosing us!
Nicola
Moja Customer Service Team
Antwort von Moja Insurance
Hi Mark,
Thanks for taking the time to leave us a review.
It's great to hear you found everything nice and fast with a good price.
Have a great day!
Nicola
Moja Customer Service Team
I've been left hanging
Setting the policy up initially was actually very easy and straightforward, which is why this experience has been so disappointing.
I do understand this is an online-only insurer and that some vehicle changes may require additional validation checks. However, my vehicle change was submitted on Tuesday afternoon last week (12/05/2026) and I am still waiting days later with no clear update or realistic timeframe.
The most frustrating part is that I am continuing to pay for a policy that I have effectively been unable to use while the change remains pending. The original email advised I would hear back within 24 working hours, but after multiple follow-ups I’ve only received generic responses saying the “relevant team” is looking into it.
I appreciate online insurers work differently, but if customers are paying for a service that is legally required to drive, there needs to be a more reasonable timeframe and a better level of communication when something gets delayed.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Moja Insurance
Hello Andrew,
Thanks for your feedback - we really appreciate you taking the time out.
So that I can look in to this for you, please can you send me:
- Your policy number
- Your contact details
From there I'll contact you by email with an update.
Take care,
Jasmin
The Moja Team 🚘
Antwort von Moja Insurance
Hello Robert,
Thanks for taking the time to leave us a review.
It's great to hear you found everything simple and easy.
Have a great day!
Nicola
Moja Customer Service Team
Antwort von Moja Insurance
Hello Graeme,
Thanks for taking the time to leave us a review.
It's great to hear you found everything easy and straightforward.
Have a great day!
Nicola
Moja Customer Service Team
It was easy and very quick to do and…
It was easy and very quick to do and very efficient I am very impressed
15. Mai 2026
Antwort von Moja Insurance
Hello Jeffery,
Thanks for taking the time to leave us a review.
We're happy to hear you found our service easy, quick, and efficient.
Take care.
Nicola
Moja Customer Service Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.