Ashley, our account manager, is great. I can email or call her directly, and she responds quickly to answer any questions or concerns. We had an issue with our machine, and they had us up and runnin... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Ashley, our account manager, is great. I can email or call her directly, and she responds quickly to answer any questions or concerns. We had an issue with our machine, and they had us up and runnin... Mehr ansehen
Unternehmen hat geantwortet
Prompt, personal and professional service. They listen to our needs and respond appropriately. We are very happy with their service.
Mishelle was great! She guided me through the whole process, was patient and explained everything, even added my information for future reference, and offered she will make sure to give me updates on... Mehr ansehen
Unternehmen hat geantwortet
Since we bought over the flower shop in 2001 we have worked with at least 2 other merchant companies, we were never 100% satisfied... A) The deposits didn't always match our deposit slips. B) Fri... Mehr ansehen
Vom Unternehmen geschrieben
Merchant 1 Payments- The Number 1 Merchant Services provider in North America as your trusted source in accepting payments. We are NOT MERCHANT "ONE" PAYMENTS.Steeles Avenue West 2180, L4K 2Y7, Vaughan, Kanada
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Working with Merchant1 has been a great experience. We have changed merchant processors twice ( not my choice) but we switched back to Merchant 1 twice due to the lack of service and professionalism that the other companies had given us. Dealing with Calvin Jacobs, our rep advisor at Merchant 1 has always been smooth, he has always been very helpful every step of the way and his professionalism and dedication to his clients are rare to find now a days. Good to be back!
We are very happy with our account with Merchant 1.
I have been with Merchant 1 Payments for many years. They offer very competitive rates for your credit card payment solutions. My primary contact has been Calvin Jacobs. His service and knowledge has been truly exceptional. I would highly recommend Merchant 1 Payments solutions.
We are so pleased with Merchant 1. Our rep Calvin Jacobs is amazing!
He always goes out of his way to ensure that we get the best rates.
Calvin is reliable, efficient and very accommodating. We highly
recommend Merchant 1 and continue to have great service.
Merchant 1 Payments is an excellant company to work with. They are always there to answer any questions. We very rarely ever have issues with our terminal, but they're are right there to help us.
Our 8 year experience with Merchant 1 Payments has been wonderful! They are efficient, friendly and always a phone call away.
Our customer rep provides quick and very timely responses to questions and is always willing to review information with us.
I get phone calls on a weekly basis from other processors trying to get our business. Its very annoying and we get the sense they are unethical. I've dealt with many of these resellers over the past 10 years and this is the reason I stay with Merchant 1. Calvin Jacobs is very knowledgeable and provides prompt, personal and trustworthy service. Every time I email him with a question, he calls me back right away. I appreciate this.
We have been dealing with Merchant 1 for approximately 5 or 6 years now. We have never had a problem, and they have always been very helpful with any questions. They are always very pleasant and quick in their response. I always deal with the same person, he truly is the best! Thank you so much Calvin for all you help always.
Merchant 1 Payments is the best Company to deal with
Their accounting system/monthly statements are fantastic (easy to read and to follow) - There has never been an error in the last 20 plus years that we have dealt with them. The funds go into your bank account the next day - no discrepancies ever. Credit Card processing fees are the best.
The staff is friendly, knowledgeable, helpful, including the technical support, always looking out for you when you need information fast.
There is never a waiting time.
An absolute pleasure to deal with Merchant 1 Payments - we would never think to make a change
We have been using Merchant 1 Payments for almost 5 years, we never had any problems with the service or Customer Service Officer.
Every time we have an issue, customer service helps us fast and in a professional manner.
We recommend Merchant 1 Payments whenever possible.
Robert Bauco is friendly, knowledgeable, and professional. Very good communication and good follow-up. Thanks.
I definitely recommend Merchant 1, good terminals, competitive rates, personal and 24/7 support, witch is so important!
we are Merchant 1 clients since 2012. we never had any issues with the process. i always get great help from them. especially our consultant Calvin jacob, is an excellent consultant. always there to help solve issue, or explain in detail of any rate issues.
i would definitely recommend Merchant 1 to others.
Thank you,
Weston Forest Products Inc
I’ve had my account open for several years now with Merchant 1 and have had the pleasure of working with Calvin Jacobs along the way. He really understands what it takes to make his clients happy. Great business to work with and great rates.
Jason

Antwort von Merchant 1 Payments
Professional and courteous service that i can highly recommend.
This is a great choice when it comes to personalized service. Our sales rep is quick to help and resolve any issue that may happen. They are efficient and knowledgeable. We highly recommend the company and their products!!!
Excellent Customer Service! Merchant 1 Payments was quick, efficient and delivered exactly what they promised. The transition was seamless and they walked us through every step. I would highly recommend this company to all businesses.
We have had a few hiccups, but they seem to listen when we voice our concerns.
My biggest concern is the lag time in refunds to our customers credit cards. Everything else I am happy with, we get fast solutions to inquiries we have.

Antwort von Merchant 1 Payments
Merchant 1 Payments saved us 40% on our monthly processing fees, just as they had promised. They made switching from our old provider simple and seamless with no down time.
The customer service is great and always there to assist us. Merchant 1 Payments is definitely far superior in their rates and service than all of the other providers we hade dealt with.
We highly recommend them.
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