Moorcroft Debt Recovery Bewertungen 

322
TrustScore 3.5 von 5

3.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a great experience with my moorcroft agent. I was in debt and needed help paying off my credit cards. They supported me throughout the entire process, explained everything clearly, and made ever... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Moorcroft keep texting and ringing my Wife’s Phone asking for a Mr ???? Obviously not her we don’t want to proceed on line as that give access to his account! How can we stop this happening it has b... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very recently I was the victim of a fraud and had no idea until I was contacted by letter by Moorcroft. I was met with kindness and understanding and they undertook communication with Tesco Mobile.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a great time dealing with Moorcroft, as much as you can with a debit collection company. The text me and emailed, I had no harassing phone calls. The email and text asked me to login and there'... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Inkassoagentur
  2. Inkassobüro

Vom Unternehmen geschrieben

Moorcroft Debt Recovery Ltd. is one of the UK’s leading and well established Debt Collection Agencies. We provide consumer and commercial debt collection services in the UK for clients across key financial sectors. We understand that everyone's situation is different. Our aim is to understand your individual circumstances in order to agree the right solution for you. At any one time we are assisting over one million customers to help clear their debts, and you can trust us to handle your account in a secure and professional manner. Moorcroft Debt Recovery Ltd. is authorised and regulated by the Financial Conduct Authority. We are also members of the Credit Services Association and seek to adhere to their code of practice.


Kontaktinformationen

3.7

Akzeptabel

TrustScore 3.5 von 5

322 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.7

Alle Bewertungen

(322)

124 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

When the rebellion comes

When the rebellion comes, remember companies like this. Remember the people who work there. Remember how they treat the back bones of this country! Remember it and make sure you make them pay!!!! Tough doo doo when you live abroad and they won’t take you to court because they will be sanctioned! This is blackmail! Asking me to pay for something when all I’ve done is try and email 02 and gotten no response.
This is the era where we rip apart companies for not replying to our emails, getting us into debt& all whilst robbing us blind.
You will be sanctioned by the ombudsman and when the time comes and the uk has had enough, by god I would hide.

9. April 2025
Bewertung ohne vorherige Einladung
Moorcroft Debt Recovery-Logo

Antwort von Moorcroft Debt Recovery

Hi,

Thank you for taking the time to leave your business review. We have tried reaching out to you about this so we can provide further assistance, but have not received a reply.

Please be assured we are here to help. Please contact us by phone on 0161 475 2858, email customers@moorgroup.com, or request an online chat with a live service agent at www.MDRL.co.uk to discuss this matter further.

With regards,

Moorcroft Debt Recovery Ltd.

Bewertet mit 1 von 5 Sternen

Scam?

Scam?

Constantly chasing for an eBay debt in a name I don't know. Checked with eBay there's no debt on my account.

Tried to contact MDRL by phone and email and ignored.

UPDATE 01/05/25

Received a call from Noel which was triggered by this review. I explained to Noel that we'd had many SMS and calls asking for a name we weren't familiar with and each time were told they'd remove from the database, but obviously didn't action.

Noel found the phone number and promised faithfully we wont get further calls.

I'm pleased Noel phoned, but it's disappointing that a negative review is the only way to get action with so many companies.

7. April 2025
Bewertung ohne vorherige Einladung
Moorcroft Debt Recovery-Logo

Antwort von Moorcroft Debt Recovery

Hi Chris,

Thank you for sharing more information with us about this. I'm glad that we've had the opportunity talk this through with you and resolve the matter. If you have any further questions please give us a call on 0161 475 2858 or email customers@moorgroup.com.

With regards,

Noel

Bewertet mit 1 von 5 Sternen

Harassing

Harassing, have specifically told them my situation on number of occasions that i can not afford to pay and am seeking a DRO. They will harass you with endless phone calls causing distress,

28. März 2025
Bewertung ohne vorherige Einladung
Moorcroft Debt Recovery-Logo

Antwort von Moorcroft Debt Recovery

Hi,

Thank you for taking the time to leave your business review. We have tried reaching out to you about this so we can provide further assistance, but have not received a reply.

Please be assured we are here to help. Please contact us by phone on 0161 475 2858, email customers@moorgroup.com, or request an online chat with a live service agent at www.MDRL.co.uk to discuss this matter further.

With regards,

Moorcroft Debt Recovery Ltd.

Bewertet mit 1 von 5 Sternen

Absolutely pathetic

Absolutely pathetic! They and contact them and you can’t get through! You then try to use the “live chat” feature…. And all you get is a blank screen without your messages showing up. Just a bunch of pirates!

12. März 2025
Bewertung ohne vorherige Einladung
Moorcroft Debt Recovery-Logo

Antwort von Moorcroft Debt Recovery

Hi,

Thank you for taking the time to leave your business review. We have tried reaching out to you about this so we can provide further assistance, but have not received a reply.

Please be assured we are here to help. Please contact us by phone on 0161 475 2858 or email customers@moorgroup.com to discuss this matter further.

With regards,

Moorcroft Debt Recovery Ltd.

Bewertet mit 1 von 5 Sternen

Fishing

Call them back after receiving letter with quarter of the information and they couldn't provide me with any further discussion if I did not provide my full details. If they contact you they should be the ones to provide all of your information and not the contrary. Fishing!!!

31. Januar 2025
Bewertung ohne vorherige Einladung
Moorcroft Debt Recovery-Logo

Antwort von Moorcroft Debt Recovery

Hi,

Thank you for taking the time to leave your business review. We have tried reaching out to you about this so we can provide further assistance, but have not received a reply.

Please be assured we are here to help. Please contact us by phone on 0161 475 2858, email customers@moorgroup.com, or request an online chat with a live service agent at www.MDRL.co.uk to discuss this matter further.

With regards,

Moorcroft Debt Recovery Ltd.

Bewertet mit 1 von 5 Sternen

Caught trying to amend direct debit…

Caught trying to amend direct debit from one company to yourselves, good job Barclays Bank picked up on it? Without my consent ……under The Theft Act 1968, that’s called trying to “obtain money by deception???”

5. März 2025
Bewertung ohne vorherige Einladung
Moorcroft Debt Recovery-Logo

Antwort von Moorcroft Debt Recovery

Hi,

Thank you for taking the time to leave your business review. We have tried reaching out to you about this so we can provide further assistance, but have not received a reply.

Please be assured we are here to help. Please contact us by phone on 0161 475 2858, email customers@moorgroup.com, or request an online chat with a live service agent at www.MDRL.co.uk to discuss this matter further.

With regards,

Moorcroft Debt Recovery Ltd.

Bewertet mit 1 von 5 Sternen

Sending fake letters

They have send fake letter without any information asking to call them to talk about debt recovery.

22. Februar 2025
Bewertung ohne vorherige Einladung
Moorcroft Debt Recovery-Logo

Antwort von Moorcroft Debt Recovery

Hi,

Thank you for taking the time to leave your business review. We have tried reaching out to you about this so we can provide further assistance, but have not received a reply.

Please be assured we are here to help. Please contact us by phone on 0161 475 2858, email customers@moorgroup.com, or request an online chat with a live service agent at www.MDRL.co.uk to discuss this matter further.

With regards,

Moorcroft Debt Recovery Ltd.

Bewertet mit 5 von 5 Sternen

Responsive Company

Spoke to Charlie today regarding debt of a tenant during tenure of a previous landlord, and feel confident that the trace team will now look elsewhere ASAP for the individual, and that my tenant will get quiet enjoyment of the property.

20. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Received letter saying that I owe them…

Received letter saying that I owe them money from EBAY Commerce UK Ltd.
My Ebay account is £0.00. Reported to Ebay Spoof EMAIL ebay.co.uk
Tried Chat Bot with them quoting reference number and all they wanted was more personal details of which I refused, they ended the chat while I was still replying.
How Rude !
Seems they are sending out random letters with no proof of what it is for.

16. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Wrong person wrong address needs to have more training in dealing with debt recovery totally unprofessional company recently been hassled by telephone…

Have recently been hassled by telephone calls from these unprofessional company demanding I give them my details when I refuse to hand over my personal details by phone they advise me they cannot discuss the debt that is related to the conversation with the advisor I then request a letter from them regarding some debt apparently I have with them when the letter arrived at my personal address it is not addressed to me someone totally different so you can't speak to them because I will not give them my personal details and handover my date of birth etc this company is completely harassing me in regard of someone else and I still refuse to give them my details so they cannot discuss the case over the phone I think this firm needs to reconsider our day continued their business as I will take this further if I have another call or a letter from these unprofessional people

15. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not give your personal details

Received a letter saying I owe £135 to PayPal I checked my PayPal account , the one I never used in over ten years and it said 0.00 they asked for my date of birth I said no they said they knew who it was with reference number I said I have not give you reference number they said they knew me through my phone number I said I’ve changed it recently and only close friends knew it they said we need date of birth to go through security? Do not phone or give any details please

31. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I'm going to the police to file a…

I'm going to the police to file a harassment order against you!!!

I have paid you... Fk knows what I even paid you for!!!!! You're still harrassing me saying I haven't paid when I have.

I have my proof and I was told to send it via email. I never received where to even send it to.

Should be on your statement that a payment from me has came through. Do your fkin jobs!!!!! Lazy!

I'm going to the police with my evidence and filing a report for harrasment and distress. Any more and I will be taking you to court!!!!!!!! Stupid c****. Do your fkin jobs properly. Robbing innocent people. Scum bags

30. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Friendly and helpful staff!

Spoke to Josh Barber and he was very friendly and quick to help me resolve all of my questions. Honestly the most pleasant conversation I have every had about money and very happy to help and answer my (many) questions. (Please reward him for his hard work if possible ☺️)

12. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Honestly

Honestly this company are a bunch of con artists. I had a very old eBay account that had a £2 debt with it and now I’ve had a letter saying I owe £131.40 really this company is full of scammers I’m not being funny but a P.O. Box not even at your company address

26. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really helpful

Really helpful, polite and understanding. The agent I spoke to was more than helpful. Really polite and very informative and manage to help me pay my debt with a very reasonable repayment. Thank you Nayaz you were a massive help.

20. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have a very ill patient nick Jordan

I have a very ill patient nick Jordan. Some woman I think is saying he's Mrs Nicky Jordan. This person is on suicide watch. Constant calls he doesn't understand. Reported to police please be careful this is a very very ill man

5. Juni 2024
Bewertung ohne vorherige Einladung

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