Marine World Aquatics Bewertungen 

I have used this company twice and they always deliver fish in a very good condition, well packed and in a very healthy state, without no visible parasites.

Well packed , healthy, they settled,in well, arrived good and early,, excellent friendly,advice,, easily communicated,,, thanks I'll,be ordering,, more critters soon, take Care All,5stars 👍

BEWARE OF ORDERING FISH FROM THESE GUYS!

I ordered a 2 x fish and 3 x shrimps from these guys on 30/12/24. We had some bad weather and as a result (which I don't mind) the despatch of the fish was delayed until 16/01 using Royal Mail Special Delivery at a cost of £24.95. The box arrived and all instructions were followed.

The False Gramma was fine and swimming around in the bag, but the Clown Tang was upside down and behaving erratically. I took a photo of the fish in the bag and put the bag into the top of the tank and followed the acclimatisation rules.

Once the fish had acclimatised for quite some time I carefully released them into the tank when they promptly swam off and hid in my coral reef wall. The Clown Tang made a couple of appearances swimming upside down and just not looking right before disappearing off behind the coral again. Later that afternoon I noticed the Tang dead on the sand on the base of the tank.

I got hold of Marine World who told me this never happens and asked me to send a picture of the fish in the bag and also a picture of the dead fish out of the tank with the tail clipped off which I did.

I then got a discount code for £55 (the cost of the fish) but if I were to order a replacement it would cost me another £24.95 to have it shipped.

Also the 2 x Sexy Shrimp I ordered were not in stock and not sent, it was only when I told Marine World how unhappy I was that they said they thought the refund for the shrimp had already been done, but as it hadn'tt they would send a refund.

If you are considering buying fish from these guys BEWARE. They expect you to call within 1 hour of receiving the package (it's in the T's & C's you know!!!) which everyone reads all the time I am sure.
Pretty poor response to the customer in my opinion and £55.00 down the drain.

I will never be using these guys again, and would urge BUYER BEWARE AND BUYER CAUTION if you are considering it!

If the £18.00 refund arrives for the shrimps it will be a bonus...they won't refund my £55.00 and I have a discount code to use at my leisure.

Will have to check if Distant Seller Regulations trump their T's and C's and will do so if I can be bothered for £55.00.

Pretty Poor Attitude to the Customer!!!!!!!!

They advertise out of stock items as being in stock.
They take payment for these items.
They then cancel your order as soon as you've placed it and then keep your money for up to 7 working days without apology.

Purchased a range of crabs/snails and a few fish on a Monday. Website stated any orders placed before a Tuesday night would be posted on Wednesday. They didn’t post it until a week and a half later, emails were rude. The order turned up and it was only the snails and crabs, they had refunded all fish. We wouldn’t have ordered if they couldn’t supply the fish as that was what we wanted. The livestock that did arrive was packed in tiny bags with no heat! They’re in really bad condition and one was dead. It’s actually really really sad and I wish I could upload pictures of how these live animals were sent out. Ordered from a few online marine companies in the past and nothing has ever been sent out in such small bags with minimal water.

Fish was of a good standard. The coral rock was reasonable. Royal Mail delivery though for livestock is not a good option. The box was leaking and cold.

Beautiful fish. Carefully wrapped with double packaging and a heat pad with insulation to keep it warm. Wrasse has settled well. Thank you again for another successful purchase from Marine World Aquatics.

Outstanding service
Outstanding communication
Very happy

Very good service & advice from them but i was expecting an adult goby to go with the pistol shrimp/Goby pair.
My own fault for putting it in the aquarium but i had nowhere else to put it
Expensive mistake as I am sure its vanished.

As i cant reply to your reply. I am editing this
The reason i thought it was expensive is because i am 99.9% sure the clown fish caught & ate it. Thats how small it was. So just for a shrimp yes it turned out expensive

Absolutely gorgeous specimen of an orchid dottyback .
A great addition to my community tank

One of the worst customer responses from this seller,I have been buying corals and fish quite often from them,the order I placed for Gobi pistol shrimp pair got me a baby goby and an adult shrimp that were totally not compatible,when I raised this with them the response I got was they are a pair and they will be fine.wasted purchase.

Communication could be a little better but the fish turned up healthy and happy. Easy to order website.

All inverts arrived well packaged with instructions of what to do. Will definitely use again

Advice and communication was very good. I decided on a pistol shrimp / goby pair. They were delivered in good health and make a great addition to my reef aquarium.

Well packed. Delivered with care. Fish are thriving in my tank. Will not hesitate to use again

Good communication, fast delivery and very well packed, all fish in good condition.

Great products and speedy delivery

Managed to get most of the order, fish arrived quickly

Fantastic little crab. Packages brilliantly as always.