Marine World Aquatics Bewertungen 

480
•
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Similar to others who have commented, this company does not explain that things are out of stock nor do they respond to emails asking for an update. Used the credit card scheme to cancel the ord... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent selection of fish that always come well packaged and in good healthy condition. This is now my go to for any live stock, would 100% recommend to everyone

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The order was delivered on time and in very good condition. All the livestock arrived healthy and exactly as described. The pricing was also much better than my local fish shop, which I really app... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I received the live stock (cleaning crew including Astrea snails, etc. within the timeframe. All the occupants were alive and healthy looking. The heat pad enclosed kept the water at a suitable temp... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Tiere

Informationen, die aus verschiedenen externen Quellen stammen

At Marine World Aquatics we stock range of salt water reef aquarium dry goods fish and corals for all reefers. We are the UK's no 1 leading aquatics retailer.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

480 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(480)

84 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Clam and other bits

Livestock was very well packed, healthy and a good size. Settled quickly once acclimated.

15. August 2024
Bewertung ohne vorherige Einladung
Marine World Aquatics-Logo

Antwort von Marine World Aquatics

Thanks for your Review

Bewertet mit 5 von 5 Sternen

Shrimps

Great service yet again the shrimps I ordered were well packaged and delivered on time.The shrimp are acclimatised now and very happy.Great company to use if your thinking about ordering, they provide a first class service.

15. August 2024
Bewertung ohne vorherige Einladung
Marine World Aquatics-Logo

Antwort von Marine World Aquatics

Thank you for your review,
We are happy you received your order in manor you stated🦐

Bewertet mit 4 von 5 Sternen

No heat bag for the fishes delivered

No heat bag for the fishes delivered, created a panic to the fishes.

8. August 2024
Bewertung ohne vorherige Einladung
Marine World Aquatics-Logo

Antwort von Marine World Aquatics

Thanks for your review but we have been having temperatures reaching 23-26 in uk.
If heatpack was placed in packaging poor fishes would BOIL,
We having been doing this for along time and I believe I know when heatpack or two is required.

Bewertet mit 5 von 5 Sternen

DELIGHTED

I am delighted with my delivery from Marine World Aquatics. I received two dwarf Angelfish and a cleaner wrasse. Great care had been taken with packaging them, each double bagged and then a wide plastic support band also added to each. These fish are very good size and more importantly in great condition. It's 48 hours on now and they are all thriving in their new surroundings.
Paul the owner kindly confirmed by telephone my requested delivery date. I would have no hesitation in recommending this company for marine livestock. I shall definitely be using again.

1. August 2024
Bewertung ohne vorherige Einladung
Marine World Aquatics-Logo

Antwort von Marine World Aquatics

Thanks for your Review

Bewertet mit 5 von 5 Sternen

First time ordering off these at first…

First time ordering off these at first 1 ordered the wrong fish quick reply & refund given within the hour so I ordered the correct fish came yesterday well packaged eating well will definitely order again

2. August 2024
Bewertung ohne vorherige Einladung
Marine World Aquatics-Logo

Antwort von Marine World Aquatics

Thanks for your Review

Bewertet mit 5 von 5 Sternen

Great boxer shrimp,good…

Great boxer shrimp,good communication,nothing to much trouble will definitely buy again.
Thanks again👍

20. Juli 2024
Bewertung ohne vorherige Einladung
Marine World Aquatics-Logo

Antwort von Marine World Aquatics

Thanks for your Review

Bewertet mit 5 von 5 Sternen

Coral order

Quick delivery and very well packaged. Ordered a Plexaurella and received a very large and healthy colony with polyps opening pretty soon after going into tank! Very happy.

20. Juni 2024
Bewertung ohne vorherige Einladung
Marine World Aquatics-Logo

Antwort von Marine World Aquatics

Thanks

Bewertet mit 5 von 5 Sternen

I called their shop to see and check if…

I called their shop to see and check if they have it in stock a Peacock mantis shrimp to add to my tank and be a buddy to my Damsel (Marty). After confirming over the phone the mantis is in stock made the payment and next day my mantis (Rudy) was shipped. The way it was carefully packaged blown my mind and honestly I read all the 1 star reviews on here which from my view are a bit stupid to be honest because the way the owner treated me I simply cant belive that. When you buy new stock if it doesnt have its own rank you put it in a nursing tank to make sure he is in the clear of anything and only after you mix it with the croud.
Very soon Rudy the mantis and Marty the damsel will be famous
Thank you for your seervice and lovely mantis shrimp.
Both are happy together

15. Juni 2024
Bewertung ohne vorherige Einladung
Marine World Aquatics-Logo

Antwort von Marine World Aquatics

Thankyou for your review,
But I was unaware it was going in with fish,
I don’t advise on it been in with fish as it will
Eventually eat it,
Please take caution.

Bewertet mit 5 von 5 Sternen

Have ordered from multiple suppliers…

Have ordered from multiple suppliers over the years. The only place where the livestock reliably arrives with warm water in good condition. Fair prices, competitive with LFS even after delivery. Happy customer

13. Juni 2024
Bewertung ohne vorherige Einladung
Marine World Aquatics-Logo

Antwort von Marine World Aquatics

Thanks for your Review

Bewertet mit 5 von 5 Sternen

Ordered Cowrie snails and Trochus…

Ordered Cowrie snails and Trochus snails. All arrived in good condition, they are both excellent choices for clean up crew. They are all working hard in my tank and helping to keep it clean 👍

1. Juni 2024
Bewertung ohne vorherige Einladung
Marine World Aquatics-Logo

Antwort von Marine World Aquatics

Thanks for your Review

Bewertet mit 2 von 5 Sternen

Marine fish

I wanted to purchase a particular marine fish for my tank.
Did my internet search and found marine world showing my item in stock at a reasonable price so placed my order paid the required price. Then found out they don't have the fish in stock and I would likely have to wait up to 30 days for the suppler to see if he could find one as per his terms and conditions I waited around for about 25 days and then asked for a refund which he kindly did. My disappointment was that he is deliberately misleading customer's into thinking he has stock which he obviously hasn't. When asked why. he said he marks all his list as in stock because if he managed it properly he would need a another member of staff to manage the system. Misleading customers and living off their money for a month is poor to say the least. Won't be using marine world ever again.

5. April 2024
Bewertung ohne vorherige Einladung
Marine World Aquatics-Logo

Antwort von Marine World Aquatics

We don’t mislead anyone
It clearly states everything on website, common sence states no one can hold that much stock, we have 1000s happy returning customers, yes if we employ someone to up/down load web on daily basis you would not be getting stock at these great prices, yes you asked for refund and this was issued straight away,
Thanks for your review

Bewertet mit 1 von 5 Sternen

Not impressed

Not impressed. This company shows goods as ‘In Stock’ even when they are not. I ordered a Black Banded Cat Shark which was clearly shown on website as ‘In stock’. A couple of days later I phoned to enquire when delivery might be? I was told they don’t keep some items in stock and can take up to 30 days for delivery. Admittedly when I said I wanted to cancel the order and get refunded they did it quickly. But the point is why get someone’s hopes up by showing something as in stock when it isn’t?
I have since bought one from another company who have delivered within 24 hours. Clearly Marine World are making enough money not to worry about the finer points of customer service! I expect a similar reply to this as many other complainants have got…never the companies fault.
I will never buy from this company again but what’s the loss of one customer? 🙄

28. Februar 2024
Bewertung ohne vorherige Einladung
Marine World Aquatics-Logo

Antwort von Marine World Aquatics

Thankyou for your fredback

Bewertet mit 1 von 5 Sternen

Unbeliveable DO NOT USE

Unebeliveable. In my 20 years ive been in the hobby ive yet to speak to someone as rude and arrogant as these cowboys. I should have read the reviews below. Promised a delivery thursday and I called a day before to confirm. Then tells me can be 30 days for items not in stock. I then said you confirmed they were in stock to which he goes I wont kiss your ar** for an order.

These cowboys dont deserve to be in this hobby. Whilst I am always happy to support all businesses in this hobby but these guys dont deserve a penny of our hard work. If you're looking for a good online retailer use Abyss, or Kraken.

Ive not even started with these cowboys yet. Next facebook and my social media followers.

Just look at the rest of the reviews. Same issue with so many customers and all they do is make excuses. Its like they are never wrong and all these custimers are wrong

22. Februar 2024
Bewertung ohne vorherige Einladung
Marine World Aquatics-Logo

Antwort von Marine World Aquatics

Unbelievable,
Attitude in first degree, constant speaks over you and very demanding,
The website is there to explain this livestock
And can take upto 30 days due to nature,
I sent you email about the second part of order,
Please take time to read it before you speak down to people,
I hope you find supplier who will tolerate your beheivier and attitude unfortunatly marine world aquatics will not.

Bewertet mit 1 von 5 Sternen

I was looking for a goldflake angel

I was looking for a goldflake angel. On the website it says in stock. Tried to email them to ask about the fish. Have ranged their store on several occasions but they hang up or do not answer. If you are paying a lot of money for a fish you would like some basic information about it. Very very poor service

6. Februar 2024
Bewertung ohne vorherige Einladung
Marine World Aquatics-Logo

Antwort von Marine World Aquatics

Unfortunatley due short staff, we are not always able to man phones,
And no messages have been left on answer machine.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr