Lloyd & Whyte Bewertungen 1’452

Helpful agents on call.
Query dealt with in a timely manner.

If I could, I would give no stars - home buildings and content insurance renewal - the annual premium rose from £913 to £2245. Customer service very poor at best and on this occasion I had to chase continually, we have been customers for over twenty years - not any more, we are also now going to change our business insurance as well, I would not recommend the company to anyone. Originally the company was recommended by a professional association, having spoken to a couple of colleagues in other practices they tell me the service offer has fallen through the floor.

Renewed my motor insurance, very helpful, easy process. The added bonus was the new quote was cheaper than last year.

Magdalena was informative, helpful and courteous.

Matthew Lindsay was extremely helpful in advising on the changes I brought up re our house insurance.

Very satisfied

Shannon Edwards has dealt with our travel insurance renewal very quickly and efficiently.Thank you.

During the renewal process I needed to contact Lloyd & White 3 times (my fault) and on each occasion I was able to speak to the actual agent who had first dealt with my renewal. In the modern world this seems to be very unusual and a privilege. The particular agent, Shannon, could not have been more helpful or friendly. I highly recommend Lloyd & White and, particularly, Shannon.

Very easy to renew policy. Matthew L kept us up to speed at each step. Good communicator. Would recommend.

Great speaking with Emily about renewal of my home policy. She sounded happy, efficient and lovely to talk to. Only dropped a star because of time issues - reminders sent too late.

Magdalene was very professional yet friendly
She communicated very clearly .
She was knowledgeable and without hesitation was able to answer all my questions.
I was confident I had the right type of policy for me

Very happy with Lloyd & Whyte. The service is excellent and Shannon Edwards in particular made it all so easy. Thank you.

Caitlin called to review and renew my practice insurance. Was very pleasant, helpful and professional.

Excellent annual travel insurance family package.
Have used them for travel insurance for at least 15 years, always competitive and comprehensive.
Phone enquiries answered promptly.
Shannon very helpful for my recent renewal.

We have organised our annual travel insurance policy through Lloyd and Whyte for a number of years now. Shannon usually deals with our renewal which and it has always been straightforward and any queries or adjustments to the policy dealt with quickly.I’ve always found all all the staff very helpful and you can speak to someone easily over the phone if you need to rather than a chat bot.

We have been with Lloyd & Whyte for many years now and wouldn't go anywhere else. I've dealt with Sarah on the phone today, and she gave me what I needed in a matter of minutes. Very efficient, friendly and helpful.

Excellent and friendly service with great efficiency in setting up the policy
Many thanks to Shannon for providing this again this year
BW
Tom

I have used Lloyd & Whyte for a few years now and they are one of the few companies I have dealt with over 42 years of having my own business,that have been stood out as being one of the best.They are sympathetic to the needs of their customers,deal with problems or changes in the policy very quickly and efficiently.Its so refreshing in this day and age to have people to speak to on the phone who are polite ,speak clearly and who you can tell are going to sort things out for you.
Today a special mention should be made of a lady who looked after me called Caitlin (Pollard),who was very sweet and yet completely efficient.She is a great asset to Lloyd & Whyte

Magdalena was excellent. Very patient as we went through the Trustees approval process at our Opera company. Created any number of different quotations and provided invaluable help.

Thanks, we wouldn't have got there without your help

It was only a few minutes by phone but my contact, Alisha, was polite, helpful and thorough.