Service, AC, brake fluid change and MOT all went very well and at a good price. You noted that the rear brake hose ferules were rusty, if you had phoned me to advise I would have had them changed as y... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Service, AC, brake fluid change and MOT all went very well and at a good price. You noted that the rear brake hose ferules were rusty, if you had phoned me to advise I would have had them changed as y... Mehr ansehen
Unternehmen hat geantwortet
Again really happy with Lindleys on Nottingham Rd. MOT was big job but the Guys did their best and knocked the price down. All damaged caused by potholes- sending bill to Notts County Council as th... Mehr ansehen
Unternehmen hat geantwortet
Needed a new tyre so i phoned lindleys they were very helpful and very professional.they did exactly what they were going to do I can highly recommend this company to everyone.the staff was pleasant a... Mehr ansehen
Unternehmen hat geantwortet
Lindleys Colwick is my local auto centre for my fleet managed Volkswagen. Only used a few times but always friendly polite and helpful. Especially Ellie, you always feel she’s trying to make things as... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben

Vom Unternehmen geschrieben

Lindleys Autocentres, NG60GA, Nottingham, Vereinigtes Königreich

Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Always a pleasure dealing with the folks at Lindleys Autocentre in Kirkby-in-Ashfield. Always helpful and communication is excellent. Booking process is again excellent and always times and dates available where you need them.

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Great company who i trust whole heartedly with any work my car needs doing

Antwort von Lindleys Autocentres
Very appreciative of the car being picked up and returned booking process was efficient and staff were pleasant

Antwort von Lindleys Autocentres
Everything looked professional, had air con done at a good price, staff pleasant and helpful, I will use again.

Antwort von Lindleys Autocentres
Customer service by Christine I think her name is. Excellent.

Antwort von Lindleys Autocentres
Can’t fault Lindleys at all. Quick, efficient, friendly and a mobile tyre service at a competitive price. Will always recommend them.

Antwort von Lindleys Autocentres

Antwort von Lindleys Autocentres

Antwort von Lindleys Autocentres
I came in with a slow puncture which was swiftly repaired by Dan and his crew. Always good service at Lindleys on Furlong Street.

Antwort von Lindleys Autocentres
The staff are very helpful, proficient and caring.
I will be taking my car back to them, should anything need doing. I feel that I can trust them.

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Excellent customer service
Kept me informed when my car would be ready
Very clean waiting area
Staff very helpful

Antwort von Lindleys Autocentres

Antwort von Lindleys Autocentres
Had a puncture on way to hospital appt. Phoned saying I was on my way, needed help quickly. New tyre fitted and I was on my way 50 mins later. Amazing service again. Grateful thanks to all staff. Be back later in year for new front tyres. Gold star service all round.

Antwort von Lindleys Autocentres
Update:
Ryan (Director) got in touch very quickly after reading of my issues. He listened to what happened, agreed that it was not the standard of care they expect, and got the car booked in as quickly as he could to resolve the issue. Agreed to follow up with the branch I had the issues at and explained that it was not what he would want customers to experience at Lindleys. Even organised that my car was collected and dropped off so I wasn’t inconvenienced in any way. It went a huge way to remedy my frustration and disappointment after over a decade of fantastic service. As a result of this I’m happy to keep using Lindleys as I have for many years, but just a different branch from now on as unfortunately the branch manager has lost my trust.
Thank you Ryan for looking after your customers, it reflects the excellent experience I’ve had in the past.
Original review:
For the second year in a row now, I have left the garage with a problem that wasn't present when the car went in for its service and MOT.
I took my car to the Old Basford branch last week and, as part of my service, paid for an air con service. I was told on the Friday evening that they were having issues with their machine and would need to keep the car overnight to complete the work the following morning. I didn't mind this and received a call Saturday morning to say it was ready.
However, when I collected the car, I immediately noticed that the air conditioning was no longer working and was blowing warm air. I rang them as soon as they opened on Tuesday morning after bank holiday. They assured me that the air-con service had taken place, but said it was likely to be a pressure or compressor issue. They immediately offered to investigate this, but at a £90 diagnostic cost to myself, despite the air conditioning having been working perfectly when I dropped the car off.
This is particularly frustrating because their own service report states that the air conditioning was checked and was operational. Their description of the service also states that the system is put under vacuum to check for significant leaks before being recharged. I'm therefore struggling to understand how the system could have been recorded as operational following the service when it was not working at all immediately after I collected the car.
I am not saying that the garage necessarily caused the fault but I would expect them to investigate a problem that appeared immediately after work was carried out on the system before asking me to pay another £90 for a diagnostic.
This is particularly disappointing after being a customer for 10+ years, during which I have always spoken very highly of Lindleys and regularly recommended them on social media and Trustpilot. Unfortunately, this is now the second year in a row that I have experienced an issue immediately following work carried out on my car. Last year, it was brake shim scoring following replacement of the driver-side front lower suspension arm.
I'm not expecting Lindleys to prevent every possible mechanical failure, but I do expect them to take responsibility for investigating problems that appear immediately after work they've carried out, rather than immediately passing the cost of diagnosis back to the customer.

Antwort von Lindleys Autocentres
Easy to book on line, staff very helpful on the day of my appointment.
All sorted within a few hours.

Antwort von Lindleys Autocentres

Antwort von Lindleys Autocentres
Easily explained what was need to repair my vehicle.

Antwort von Lindleys Autocentres
The staff at Lindleys were helpful, friendly and efficient. I will be returning!

Antwort von Lindleys Autocentres
All staff we have dealt with at Lindleys, have been extremely helpful and courteous following the breakdown of our car - thank you

Antwort von Lindleys Autocentres
they failed my car on mot on something they passed it on for the last 2 years. been to 2 other garages that have said its not a mot fail. will not be using again .

Antwort von Lindleys Autocentres
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