Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I cannot fault lightnet they are an absolute pleasure to deal it, especially Chloe in sales she had no problem in answering any questions I had either over the phone or by email it was a pleasure deal... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thomas Huban from company Lightnet called today to help us with issues we thought we were having with internet.Our issues were failures on our part to link up properly on devices. He couldnt have been... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've used lightnet for over 10 years. They are faultless in their service. We are a household of college students, teens and juniors so the demand for internet connection is huge. We can all clearly r... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very clear pricing and first rate communications. The instalment and set up process was very smooth. We have has the service for over 2 years now and it has been very reliable with little or no late... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Telekommunikationsanbieter
  2. Telefon- und Internetdienst

Vom Unternehmen geschrieben

High speed fixed Broadband in Galway & Clare and Fibre broadband nationwide! Lightnet are a NBI retailer of Fibre To The Home Gigabit Fibre. Check our latest Broadband deals or Call 091 395804.


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

597 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Review

Hi
A very friendly efficient service, great customer support and back up service.

4. März 2025
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Antwort von Lightnet

Thanks so much for taking the time to leave a review and for rating us 5 stars, Tom! Very much appreciated!

Lightnet

Bewertet mit 1 von 5 Sternen

Awful internet speed

download speed averaging at about 5mbps WITH an ethernet cable connecting me to the Internet. For reference, my grandmother has average vodafone wifi and gets around 40mbps download speed. shocking.

2. November 2024
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Antwort von Lightnet

Hi Mike, I am so sorry we have disappointed you. Your service seems to be experiencing a problem, though. Please email us at support@lightnet.ie. We can then have a look and see what can be done to get you better speeds.

Bewertet mit 5 von 5 Sternen

Strongly recommend Lightnet

Strongly recommend Lightnet as their level of customer service is exceptional. I had switched from Lightnet to Eir based on better speeds and prices that were offered. However, their customer service is shocking. I have since switched back to Lightnet as they really value their customers and are great to deal with.

19. Juli 2024
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Antwort von Lightnet

Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

Bewertet mit 5 von 5 Sternen

Got call back almost instantly after…

Got call back almost instantly after calling, very efficient and easy to deal with. All sorted in minutes, well done, never a problem though

19. Juni 2024
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Antwort von Lightnet

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers!

Lightnet

Bewertet mit 4 von 5 Sternen

Solved so updated based on my 5 year experience with them

I am 5 years with them and never got anything at all towards router I had to buy everything now I got fibre broadband and the never informed me with the right router I can have 1 G as a speed there router is only providing barely 200 MB and now they telling me I cannot quit because they installed it they did nothing NBI installed and when asked the technician about the speed he said I have to talk to Lightnet!!!! I Write now were ever I can reviews that other people are not getting fouls Sky offer new gear and 1000 mb for 40 euro a month and not 200 old gear and 55 euros!!!!!!!!!

It was solved and based on my past experience I have changed my rating before this they were excellent and reliable thanks

26. April 2024
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Antwort von Lightnet

Hi Andrea,

We are sorry that you feel you had a bad experience with us.
We appreciate your feedback. While we understand you have chosen to leave our service, we are committed to addressing these issues.

Thanks Lightnet

Bewertet mit 2 von 5 Sternen

They throttle you despite claiming to…

They throttle you despite claiming to be unlimited. Horrible company. No loyalty for long standing customers.Stay away,

21. April 2024
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Antwort von Lightnet

Hi Darran,

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience with our service.
We understand your concerns and want to clarify that our intention is to provide the best possible service to all of our customers, our goal is to ensure fair usage for everyone, and we are constantly working to improve our services. Thank you again for your feedback.

Lightnet

Bewertet mit 2 von 5 Sternen

Charge you whether your WiFi works or not.

I am a lighnet customer for yrs, but lately my WiFi lost signal, was on a Friday and Bank Holiday weekend,So said it would be Tuesday before an engineer would be out, End result was Tues week before my WiFi was back up on 12 days later because their was a break somewhere along the line down the road, And they said they will still be charging me the full amount when payment is due, I received an email today to tell me the verdict. Not good enough and not happy with that.

15. März 2024
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Antwort von Lightnet

Hi Mark,

We are sorry you have had this experience. It can be complex managing repair timelines as there is a third party involved, but we will arrange to get this reviewed for you and we will be in contact.

Thanks Lightnet

Bewertet mit 1 von 5 Sternen

Good Service in my area

I did have a query outstanding with Lightnet but in fairness it has since been resolved and I am happy with the response. I cannot fault them on any other issue and would be happy to recommend them in my locality as we get good service provision from them.

13. November 2023
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Antwort von Lightnet

Hi Maire,

Thank you for your updated review.

Lightnet

Bewertet mit 5 von 5 Sternen

Great Support

I've been with lighnet for ages now and never had a problem however one day last week the internet just wouldn't work correctly so I rang them that afternoon it was fixed asap! Great service! Friendly company would recommend!

29. Februar 2024
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Antwort von Lightnet

Hi Siobhan, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

Bewertet mit 5 von 5 Sternen

Fantastic Service & Staff!

We have been with Lightnet for over 10 years. We have never experienced any issues with the service. Even when we had issues with our router they couldn’t do enough to help. We are delighted with their service, support and friendly staff. Always available and happy to give advice. Thank you Lightnet!!!

3. März 2024
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Antwort von Lightnet

Hi Dermot, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.

Bewertet mit 5 von 5 Sternen

Great services

1. März 2024
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Antwort von Lightnet

Hi Martin, we are incredibly grateful that you took the time out to leave us a 5-Star review.

Bewertet mit 5 von 5 Sternen

Great service

Love that lightnet give up to date information on any disruption to the service (thunder and lightning issues!) They are very fast in restoring the issues. WiFi is excellent. Many thanks

1. März 2024
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Antwort von Lightnet

Thank you so much for your 5-star review! We will share this with the Broadband team to let them know to keep up the amazing work.

Bewertet mit 5 von 5 Sternen

A great, reliable, high speed service.

Great, reliable service. The consistently high speed of my broadband makes working from home a pleasure. Excellent communications, with prior notice of potential disruption and excellent, swift responses to queries and questions.

29. Februar 2024
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Antwort von Lightnet

Hello, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

Bewertet mit 5 von 5 Sternen

Very clear pricing and first rate…

Very clear pricing and first rate communications. The instalment and set up process was very smooth. We have has the service for over 2 years now and it has been very reliable with little or no latency. Additionally, the cost has not increased (unlike many other providers who annually hike their prices) in the period. We have recommended to local friends

29. Februar 2024
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Antwort von Lightnet

Hi Shane, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.

Bewertet mit 5 von 5 Sternen

Great provider

Great provider. Communicates well with customers

29. Februar 2024
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Antwort von Lightnet

Hi Elaine, we are so grateful for your 5-star review. Thanks for sharing your rating with us.

Bewertet mit 5 von 5 Sternen

Very happy customer for years

I have been a very happy customer with Lightnet for many years. Very reliable and I am happy with my connection speed. Thank you!

28. Februar 2024
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Antwort von Lightnet

Hi Charles, we're happy to see that you had a 5-Star experience. Thanks for sharing.

Bewertet mit 5 von 5 Sternen

Fantastic company to deal with

Fantastic company to deal with, excellent service and very friendly and professional staff, with Lightnet for years now, can not see myself moving to any other provider.

29. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Lightnet

Hi Paul, thank you so much for your 5-star review! We will share this with the Broadband team to let them know to keep up the amazing work.

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