Leefproperties Bewertungen 

LEEF PROPERTIES COME INTO THIS.
What a bad experience we have had with holderness road branch in hull. My son has just turned 18 and received his trust fund he wanted to get his own place so he applied which he was told twice he was excepted for two different properties so he went ahead paid the first £180 which is clearly for a credit check which is supposed to be illegal now. But they get around it by calling it a reference check.

Landlord then declined him because he is on a zero hour contract but did provide all his wage slips which was showing never under £1200.

So William h brown promised to get it sorted and put him forward for another flat which was more expensive telling my 18 year old he will defo get it he we will sort him out as quickly as possible. So again he paid another £180 deposit to get declined again. Which is non refundable this time it was with a company called Leef properties were he had to pay the £180 to even the the propertie was through William h brown.

All this company has done is take money after money we’re a month down the line lost Al that money and no flat.

It’s disgusting what these company’s are doing taking money of young vulnerable people.

I could not have asked for more from Claire who has been amazing helping me to settle into my new home. She has been incredibly helpful and always quick to respond to any queries I have had. Her customer service has been exemplary and I’m very grateful for all the assistance she has provided as I’ve moved in.

Heather was absolutely amazing. Exactly the woman i needed. She was efficient and knowledgeable whilst being a genuine down to earth lady with a sense of humour that made me feel at ease through all the stress and chaos of finding a new home. She made it feel a breeze and quick to respond to anything i needed. I can’t recommend her enough to anyone seeking to buy or rent a new home. Completely turned my day around after a really tough couple of months.

Oliver Carter has provided exceptional property management services throughout my experience. He demonstrated professionalism, clear communication, and a thorough understanding of tenancy issues. One of the most challenging situations involved a tenant who failed to pay rent, but Oliver managed the process efficiently and was able to reclaim the full deposit, minimizing the financial impact.

Here's the problem with Trustpilot - it can be exploited by companies trying to sweeten people up into give them a great review before they've actually really used their services, which gives a false representation. And that's what happened to me today.

I had a joint viewing with Heather earlier (it was joint because she was late, by the way), and fair enough, she answered our questions, but at the end of it all she had a laugh with us and sent us all a link, asking us to give her a good review. And lo and behold, a couple of people have already written good reviews today.

But then you read through the reviews and, as someone has recently pointed out, all the good reviews are of first impressions taken in by the faux banter, but all the bad ones are from people who have actually rented with Leef.

In my eyes, that's 100% a scam. But you asked for review, so here it is. You get one star because you're cheating.

Funny thing is, you're probably reading this now, raging at me as if I've done something naughty. But you know what it is that you're doing and you know that all I'm doing is calling you out.

Heather is absolutely brilliant very informative, she answered every enquiry we had with clarity and made it very easy to understand, we highly recommend her service, we hope to see heather again soon.

Heather was amazing! Very helpful, lovely and had some great advice for us as this our first time moving! thoroughly showed us the property and any questions we had she was happy to help us with this.
Would highly recommend Heather!

Claire and Heather were absolutey amazing representing yogur company from Lanzarote،

I want to thank heather from the leef property group as she has been amazing and so helpful, she is a lovely person inside out and I coudnt recommend anyone else than her :)

Whilst everything seemed great on initially entering the lease, things quite quickly started to deteriorate, we ended up with a leak under the sink, the freezer door fell off, the radiator in the lounge ended up hanging on by a thread and when reported it took months for someone to organise a visit and even then it was pure luck that I was off work that day but had somewhere to be at 11am but the contractors were not willing to work around that and turned up 10 minutes before I was due to leave. These issues continued for over a year with promises that they would chase the contractors up and get them fixed, one layer of paint on the walls meant you only had to walk past them to mark them or take a layer off. And being told that we were the only flat experiencing mould to find out that multiple other flats had the same if not worse issue. Trying to get a response was almost impossible until it came to handing the keys in and now we are still fighting for our holding deposit back. Would avoid at all costs.

Really good company helped me move in quick and easy. Claire was a really great help too , she gave me lots of info and answered all of our questions whenever we needed help or had queries.

Word of wisdom to the wise. If you are thinking of renting a property with this letting agent, pay close attention to the reviews.

The 5 star reviews are coming from people's initial encounter with the agency.....property viewings, keys being handed over to their new property, and the likes.

The 1 star reviews are coming from those with lived experiences.......people who have actually lived in their properties for a considerable period of time. Those are the reviews that paint the truest picture of this agency.

As a current tenant at Millbeck House, I wholeheartedly agree with all of the 1 star reviews.

Every nightmare you could imagine with a letting agency, will be your experience living in one of their properties:

Neglected emergency repairs that lead to hazardous and unsanitary living conditions.

Property managers who will gaslight you and use intimidation tactics to force you to pay them rent while living under hazardous and unsanitary living conditions. Which is illegal by the way, and falls under tenant harassment.

Severe malpractice and deceit in their dealings/communications with you.

Will provide no alternative accommodation when the property falls into disrepair due to their negligence and incompetence.

So, be sure to know your rights as a tenant if you insist on becoming their tenant after reading these 1 star reviews.

I can only assume that this company is on the verge of going bust. Hence their absurd level of professional incompetence at every level, from the receptionist to the Director.

Bottom of the barrel scroungers who've banded together to make a quick buck, and are useless with nothing of value to offer. Your hard earned money will be far better spent elsewhere.

Review sites need to allow zero star ratings because that is my rating of this agency.

Heather is great. She is very helpful and will brighten up your day.

Met up with claire to get my keys to move in and shown around again. Extremely lovely and explained everything in detail and where everything is. Super friendly and I am pleased with my new home! Thank you so much for your patience and time!

Great experience with Claire from Leeds Properties
Really professional, knowledgeable and helpful lady
Could t recommend her enough
Thanks Claire

Claire was really helpful with my viewings and check in appointment at Pembroke Studios, highly recommend to use this lady,I've told all my friends about her
Thank you Claire , 😊

Lots of good reviews because they ask you to write them whilst they give you a great service. That’s until you start paying the rent. Horrendous once you become a tenant with them. An entire new build block of flats and every tenant has an issue. Don’t respond to messages or complaints.

Particular issues with Isaac and Craig who handle the complaints by simply not responding. Both of them promised in writing that maintenance issues would be resolved and then they weren’t. Escalated complaints to the director (as per their policy) they lost the first complaint and then didn’t bother to even acknowledge when I resent it.

Would do everything to avoid this lot.

Oliver was incredibly helpful in accommodating my early move-out request. He made the process smooth and stress-free. I truly appreciate his professionalism and support. Highly recommend!

i originally requested to move in april, they then pulled it forward to march. upon viewing the property, there were mushrooms growing in the kitchen. i accepted to keys as i was practically homeless and i was aware obviously of the health risks. i was told nether the less the health risks would be removed before i got the keys. to my surprise it was all left down to myself to remove. seeing it as a project, i did so. however, the issues kept coming back. nathan bleasdale - what a useless part of this company. he advised that if i reported the problems they would be fixed. i’ve lived here for 12 months and 5 people have been to the property with the issues returning again. it took them 3 months to fix a shower, that’s 3 months of having to visit my ex partner to use his shower multiple times a week. took them 4 months to provide a new washing machine. to this day, mushrooms are still here and the bathroom is covered in black mold. i reported mice, insects, the mold, mushrooms and absolutely no one has been to look into it. on multiple occasions, i would report an issue and 1 week later i would get a response ‘has anyone been in touch’ well obviously not, otherwise why would i report it. nathan, the property manager, would often not even bother to reply to my emails, this was extremely frustrating as i thought now i will not get the deposit back. i was also told the lights would be working upon moving in, this of course was not the case. one of the lights in the bedroom had blew out and i was told this was my issue to solve.

if only i knew how much stress, sickness and unpaid days off of work this flat would cause i would not have thought about moving in at all.

due to the above, ive encounter very bad sicknesses and mental health issues. absolutely disgusting service from all names: nathan bleasdale, charlotte thorpe and ciara o’grady

i pity the fool who fools for these 5 start ratings.

Claire was very friendly and informative. She answered all my questions and let me visit the same apartment a number of times whilst I was in the building to make comparison. Claire always answered my text messages promptly and tried to work around my availability which really helped me and she always sent me the information I required when she said I would. I would highly recommend.