The Leasehold Advisory Service Bewertungen 

1'387
TrustScore 4 von 5

3.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

It is helpful. I am not qualified in this field so I appreciate the explanation I layman’s terms . When all the info was not disclosed when the property was purchased .. thank you for your help .. R... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Given lots of advice from a very knowledgable , polite , young man . However , there was to be a follow up email from him to confirm our conversation . Still waiting , hence only 4 stars .

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Well it was a bad line and I could not hear the agent very well a lot of the time. I did take the advice that I was given and sent my letter to a joint Freeholder who has been totally ignoring my requ... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The arranged call was on time as agreed. Kemi was superb, very professional, introduced herself and put me at ease straight away. She asked pertinent questions which enabled her to provide the advice... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Rechtsdienstleistungen

Vom Unternehmen geschrieben

The Leasehold Advisory Service (LEASE) is a government-funded, independent body that provides free advice on residential leasehold and park home law in England and Wales. Our advisers are legally qualified and offer clear, impartial guidance to help people understand their rights and responsibilities. We provide initial, outline legal advice. Our advice is outline, summary guidance designed to help you understand your position and the options available to you. It is not a substitute for full legal advice on your individual circumstances. You can explore our online guides, submit a written enquiry or book a 15-minute telephone appointment.


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

1387 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.9

Alle Bewertungen

(1'387)

63 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen
The Leasehold Advisory Service-Logo

Antwort von The Leasehold Advisory Service

Hi David, Thank you for your feedback.

Sorry to hear that the advice you received didn’t fully answer your questions. I’ve had a look through the advice you received. In the notes, I can see that adviser provided some initial advice on service charges.

If you would like additional information or advice on service charge notices we would be happy to help you further.

If you would prefer to speak to another member of our team you can book an appointment using this link: https://clients.lease-advice.org/#/ If you would prefer to get written advice in an email you can submit an enquiry on our website using the link above.

Bewertet mit 5 von 5 Sternen

Consistent and professional service

I first contacted the LAS two years ago, I found their thoughts very useful then. Now I have contacted them about something that is related but different and found that they were well informed about the history and could give their thoughts on what was happening now. Very useful to have that consistency.

12. November 2021
Bewertet mit 5 von 5 Sternen

The Leasehold Advisory Service was…quite helpful

The Leasehold Advisory Service was quite helpful, however when I contacted the land registry I discovered my lease then belonged to a Company who had gone into liquidation. I contacted Companies house who didn't even read my enquiry properly and proceeded to tell me how to reinstate the company involved. I resubmitted my request but they were again not very helpful at all.
It appears to go any further I would need to contact (and pay for ) legal advice although why I can't just do this myself I don't know. I have shelved the idea for the moment until I have more time to devote to the issue.

12. November 2021
Bewertet mit 5 von 5 Sternen

Great actionable advice

Great actionable advice. I did not have to wait long. I also appreciate that I could get advice by email/message and phone. The advisor on the phone was knowledgeable and gave me useful ideas to solve my issue.

12. November 2021
Bewertet mit 5 von 5 Sternen

Great service

Appointment was easy to book online with repeated reminders on text and email a few days before. Waited 15 minutes on the phone line from confirmed time slot until an advisor became available.

Jacenta was pleasant and professional and reassured me of my rights as a leaseholder. She emailed a few links to other information that were very useful. I felt confident and prepared me to raise my concerns with the management company.

A great service. Thank you

12. November 2021
Bewertet mit 3 von 5 Sternen

Had a mixed experience

Had a mixed experience, some initially good heartening advice, then a delay in response followed by what seemed strong advice which turned out not to be the correct advice so am not sure what to think to be honest.

12. November 2021
Bewertet mit 5 von 5 Sternen

Always so massively helpful and reliable - it is such a comfort

Always so massively helpful and reliable. It is so comforting to know that the LEASE experts are there for us to answer questions and give guidance, all totally free of charge. Over the years I have consulted LEASE many times and implemented their advice with great results on multiple occasions. Thanks, LEASE!

12. November 2021
Bewertet mit 1 von 5 Sternen

Of no use …….

Of no use …….. no use whatsoever I have learnt by myself that a lease holder is nothing more (actually a lot less ) then a secure tenet in social housing
no rights especially to a peaceful life …

12. November 2021
The Leasehold Advisory Service-Logo

Antwort von The Leasehold Advisory Service

Hi M Spear, Thank you for your feedback. Sorry to hear that you did not find the advice useful.

In the advice you received the adviser explained that you needed to check your lease to see if there was a clause that would stop you from installing specific flooring. If you would like more advice on this you can send in your documents/lease for one of our advisers to check. We can then go through the specifics of the lease with you and answer any questions you have.

If this is something you are interested in you can submit an enquiry and your documents using this link: https://clients.lease-advice.org/#/

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