NOTE added 4/22: I received a response from Kurt Geiger.com thanking me for my review. However, there is no mention as to whether they will be sending me the 2 gift boxes they forgot to add. I... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I was really excited about the Velvet Mini Kensington purse after seeing it online—the crystal-printed velvet and multicolor embellishments looked stunning on the website. Unfortunately, the reali... Mehr ansehen
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I didn’t like how long it took to actually leave the warehouse after I paid for express shipping. I read as long as the order was placed before 12pm that it would be processed that day. Then, I should... Mehr ansehen
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Everything arrived beautifully packaged and well protected. Each Kurt Geiger jewelry pieces was individually wrapped and included its own dust bag, along with stunning, colorful packaging. You can re... Mehr ansehen
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3.5
Akzeptabel
749 Bewertungen
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Antwort von Kurt Geiger
Hello Oscar,
Thank you for your feedback! We’re so pleased to hear you had an excellent experience. We truly appreciate your support!
Kind regards,
Team Kurt Geiger
So amazing!
OMG! The quality of these shoes are underrated. I can tell that a lot of heart was poured into them. I have the purse that compliments the shoes with the butterfly symbolism which is a win! Love! Love! Love, these products. By the way, I paid extra for shipping and it came extremely fast. I was quite impressed.💜
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hello Mickey,
Thank you so much for your amazing feedback! We’re delighted to hear how much you love your shoes and matching purse. It’s also great to know your order arrived quickly with the express shipping option.
We truly appreciate your enthusiasm and support!
Kind regards,
Team Kurt Geiger
I didn’t like how long it took to ship
I didn’t like how long it took to actually leave the warehouse after I paid for express shipping. I read as long as the order was placed before 12pm that it would be processed that day. Then, I should expect it within 2 business days. I ordered 2 items right behind each other, literally and they were shipped 2 separate days. I paid for 2 day express and received it 3-4 days later. HOW??? I wouldn’t have gotten express if it wasn’t really express. Plus, I wanted the items for my vacation. Needless to say, that didn’t make it. $30 wasted. A little disappointing!
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hello Tannis,
We’re sorry to hear about your experience and understand your disappointment regarding the express delivery timing and the impact this had on your order arriving in time for your vacation. This is not the service we aim to provide.
Please be assured that your feedback has been shared with the relevant team, as we continuously review our dispatch and delivery processes to ensure expectations around express shipping are clear and consistently met.
We appreciate you taking the time to bring this to our attention.
Kind regards,
Team Kurt Geiger
False hopes on sale items
bags listed on the sale list that you do not have in stock doesn’t make sense you have it listed online as if they’re in stock but when you added it to your cart it gives you high hopes that you are able to purchase the bag on sale, only to find out after you enter your credit card information that you cannot purchase because they are out of stock. They need to change the website where you cannot add it to your cart if you are completely out of stock.
5. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hello there,
We’re sorry to hear about your experience and understand your concerns regarding stock availability and the checkout process.
Please be assured that your feedback has been shared with the relevant team, as we are continuously working to improve website accuracy and inventory visibility to prevent situations like this in the future.
We appreciate you taking the time to highlight this issue.
Kind regards,
Team Kurt Geiger
My favorite brand
My favorite brand! So many styles. Colors, and options for any occasion.
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hello Helga,
Thank you so much for your lovely feedback! We’re delighted to hear that we’re your favourite brand and that you enjoy the variety of styles, colours, and options for every occasion. We truly appreciate your support!
Kind regards,
Team Kurt Geiger
mix up
i loved the product but the price they advertised was not the price i saw on my bill
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hello Delores,
We’re glad to hear you loved the product, and we’re sorry to hear about the discrepancy with the price shown versus your bill.
Please reach out to our customer service team so they can look into this for you and assist further. We’ll be happy to review your order and clarify what has happened.
Kind regards,
Team Kurt Geiger
I haven't received my order
I haven't received my order. Pls can you track?
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hello Shoggy,
We’re sorry to hear that you haven’t received your order.
Please respond with the requested details, or reach out to our customer service team directly, so we can track this for you and assist further. We’ll be happy to look into this and provide an update as soon as possible.
Kind regards,
Team Kurt Geiger
The box looked like it was stomped out…
The box looked like it was stomped out and it was cut up
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Butter Hayes,
We’re sorry to hear about the condition your order arrived in and understand how disappointing this must be.
Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Order being cancelled
This is the second time a part of my order was cancelled (Large Pimlico Faux Fur Bag). On top of me catching on discount plus using a promo code.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Jaleesa,
We’re very sorry to hear about your experience and understand how frustrating it must be to have part of your order cancelled again.
Please be assured that we have taken this as feedback and shared it with the relevant team for review.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
You’re asking for a review of a product…
You’re asking for a review of a product that have not received.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Stacey,
We’re sorry to hear that you have not yet received your order.
Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
I placed my order on April 8
I placed my order on April 8, 2026 and received an email that my order had shipped on April 10, 2026 with a link to track via FedEx. I have continued to check the tracking and it still has yet to move. I contacted CS on Monday, April 13, 2026 and was told that it was still in the warehouse. I order all the time from Kurt Geiger and this is the absolute worse experience I have encountered.
I need my shoes for an important date and have no idea when they will be shipped or arrive.
Very disappointed
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Denise L,
Thank you for sharing your feedback. We’re very sorry to hear about the delay and understand how disappointing this must be, especially with an important occasion coming up.
Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Me gusta los diseños y la alta calidad…
Me gusta los diseños y la alta calidad son muy versátil y bellos amo cada uno único y diferente.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Yessica,
Thank you so much for your wonderful review! 💖
We’re delighted to hear that you love our designs, high quality, and how versatile and beautiful each piece is. It means so much to us to know that you appreciate how unique and special every item feels.
We truly appreciate your support and look forward to welcoming you back again soon.
Regards,
Team Kurt Geiger
Ordered some heels
Ordered some heels. Perfect fit! Perfect height! Super comfortable! Great price!
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Tolitha,
Thank you so much for your wonderful review!
We’re delighted to hear that your heels were the perfect fit and height, and that they’re so comfortable too. Finding great style at a great price is exactly what we aim for!
We hope you love wearing them and look forward to welcoming you back again soon.
Regards,
Team Kurt Geiger
The website was difficult to navigate
The website was difficult to navigate, and I initially had trouble completing my purchase using a Visa gift card. The payment would not process. After multiple attempts, I switched to my credit card, which went through successfully after several more tries.
However, I then received two confirmation emails indicating that both transactions had been processed, and both cards were charged. When I contacted customer service, I was told that orders cannot be canceled once submitted.
As a result, I now have to wait for both pairs of shoes to arrive so I can return one, which is a major inconvenience.
5. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Britt,
Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced during checkout and the inconvenience this has caused.
Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Online ordering is effortless
Online ordering is effortless
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Jackie,
Thank you so much for your kind review!
We’re delighted to hear that you found our online ordering process effortless — making shopping easy and enjoyable is exactly what we aim for.
We truly appreciate your support and hope to welcome you back again soon!
Regards,
Team Kurt Geiger
Shipping was fast and the purse was…
Shipping was fast and the purse was beautiful. I little stiffer than I would have thought but hopefully with time, it softens up a bit
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Lynn,
Thank you so much for your lovely review!
We’re delighted to hear that your purse arrived quickly and that you found it beautiful. We appreciate your honest feedback about the feel of the material, and we hope it becomes even more comfortable with use over time.
Thank you for your support — we hope you continue to enjoy your new bag!
Regards,
Team Kurt Geiger
Ordered purse arrived in a timely…
Ordered purse arrived in a timely manner!
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hello Gustavia,
Thank you for your feedback! We’re delighted to hear that you’re happy with your experience. We truly appreciate your support and hope you enjoy your purchase.
Kind regards,
Team Kurt Geiger
Everything shipped fast and was lovely 😍
Everything shipped fast and was lovely 😍
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hello Sherice,
Thank you for your kind feedback! We’re so pleased to hear that your purse arrived in a timely manner and that you’re happy with your purchase. We really appreciate your support.
Kind regards,
Team Kurt Geiger
Delivery was perfect
Delivery was perfect. Size too small. I have returned via Fed Ex on 4/6/26.
Looking for confirmation of refund.
Thank you.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hello Deidre,
Thank you for your feedback. We’re glad to hear the delivery was perfect, and we’re sorry the size wasn’t quite right.
Please be assured that your return will be processed once received and checked by our warehouse team, and your refund will be issued in line with our returns process. We appreciate your patience while this is being completed.
Kind regards,
Team Kurt Geiger
Beautiful jelly bag!!! A must!
As soon as I saw this jelly bags I knew I wanted all of them!!! For now I started with the aqua color and it is beyond beautiful. The color is so bright and I wear it with everything! Next one coming very soon!
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hello Ivonne,
Thank you so much for your wonderful feedback! We’re thrilled to hear how much you love the jelly bags. It sounds like the perfect pop of colour for your outfits! We can’t wait to see which one you choose next. We truly appreciate your support!
Kind regards,
Team Kurt Geiger
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