I found the Boho flats now on your app for $118 that I just received today. I called for a price adjustment instead having to return the sandals and repurchasing. I am a loyalty customer and would add... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
NOTE added 4/22: I received a response from Kurt Geiger.com thanking me for my review. However, there is no mention as to whether they will be sending me the 2 gift boxes they forgot to add. I... Mehr ansehen
Unternehmen hat geantwortet
I was really excited about the Velvet Mini Kensington purse after seeing it online—the crystal-printed velvet and multicolor embellishments looked stunning on the website. Unfortunately, the reali... Mehr ansehen
Unternehmen hat geantwortet
Everything arrived beautifully packaged and well protected. Each Kurt Geiger jewelry pieces was individually wrapped and included its own dust bag, along with stunning, colorful packaging. You can re... Mehr ansehen
Unternehmen hat geantwortet
3.5
Akzeptabel
754 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I haven’t received my order
I haven’t received my order
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Faleka,
We’re very sorry to hear that you haven’t received your order and understand how frustrating this must be.
Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update. Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Absolutely love everything i have…
Absolutely love everything i have bought. Shipping is so fast. Made my wife's valentines day. I love this designer everything is alive and vibrant. So far she a purse and a wallet. I cant wait to add more to her collection!!!!
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
HI Customer,
Thank you so much for your amazing review!
We’re thrilled to hear that your purchases made your wife’s Valentine’s Day so special 💖 It’s wonderful to know you love the quality, vibrancy, and fast shipping.
We can’t wait to help you add even more beautiful pieces to her collection!
Team Kurt Geiger
I love the quality and the color
I love the quality and the color. Perfect bag.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Salena,
Thank you so much for your lovely review!
We’re delighted to hear that you love the quality and color of your bag — we’re so glad it’s perfect for you.
Team Kurt Geiger
My latest bag acquisition is SO lovely
My latest bag acquisition is SO lovely, I simply love it.
My experience with "Kurt Geiger" has been wonderful in every way.
Thank You SO MUCH 💓
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Michelle,
Thank you so much for your wonderful review!
We’re thrilled to hear that you love your new bag and that your experience with Kurt Geiger has been so positive 💓 Your support means the world to us!
Team Kurt Geiger
Order experience was great but….
Order experience was great. Saddened that I have to return my shoes even though I sized up.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi LaKesha,
Thank you for your feedback!
We’re glad to hear that your order experience was great, and we completely understand your disappointment about having to return the shoes.
We hope your next pair will be a perfect fit, and we look forward to welcoming you back soon.
Team Kurt Geiger
Love shipping time and my order was…
Love shipping time and my order was packed neatly
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hello Ms. Reid
Thank you for your lovely feedback! We’re so pleased to hear that your order arrived quickly and was beautifully packaged. We truly appreciate you taking the time to share your experience and hope you enjoy your purchase!
Kind regards,
Team Kurt Geiger
Subject Subject: Request for Express Shipping Refund – Order Placed January 30
Subject: Request for Express Shipping Refund – Order Placed January 30
Dear Customer Support Team,
I am writing regarding my order placed on January 30, for which I paid for express shipping (2-day delivery). The express delivery timeframe was not met, as the order was not delivered within the promised period and was only delivered on February 6.
I selected and paid for express shipping specifically to receive the shoes within two days. Since this service was not fulfilled, I kindly request a refund of the express shipping fee.
Please let me know the status of this refund and the next steps required from my side, if any.
Thank you for your attention and assistance.
Kind regards,
Silvia Garcia
Please find the order details below:
Order Number: KGUS13222448
Order Date: January 30, 2026
Delivery Date: February 6, 2026
Shipping Method: Express (2-day delivery)
Express Shipping Fee: $16.17
As the express delivery timeframe was not met, I kindly request a refund of the express shipping fee.
I look forward to your confirmation.
Kind regards,
Silvia Garcia
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hello Silvia,
Thank you for taking the time to leave this review. We are sorry to know that this has happened. Please know that we've shared the details with the appropriate team, and they should be in touch with you via email soon.
Kind regards,
Team Kurt Geiger
Easy to shop online and access to sales…
Easy to shop online and access to sales is important in this economy. Glad I can go to a brand that believes in everyone’s capacity to purchase their products without having to feel like it’s impossible.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hello Iris,
Thank you for your wonderful feedback! We’re delighted to hear that you find shopping online easy and enjoy having access to our sales. It’s important to us that our products are accessible and enjoyable for everyone, and we’re thrilled to know this has made your shopping experience positive. We truly appreciate your support!
Kind regards,
Team Kurt Geiger
Not happy at all!
I have been waiting for 2 weeks on my 2 orders. What is the hold up? This is not a good thing. This is the 2nd time ordering and it have took so long for my packages. I am not pleased, and I will not buy from Kurt Geiger again.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hello Tiara,
We’re sorry to hear about the delays with your orders and understand how disappointing this must be, especially as this is your second experience. Please share the requested details so that a member of our team can reach out to you via email and review this matter further.
We appreciate your feedback and patience as we work to resolve this promptly.
Kind regards,
Team Kurt Geiger
I paid for express shipping and I was…
I paid for express shipping and I was supposed to get my order in 2 days and I didn’t I was not happy about that and I called 2 talk to someone and no one called me back
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hello April,
Thank you for taking the time to leave this review. I do see that the customer service team was able to advise further regarding the order status.
Your feedback has been shared with the relevant team.
Kind regards,
Team Kurt Geiger
Been a whole month never received my…
Been a whole month never received my order
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hello Donna,
We’re very sorry to hear that your order has not yet arrived. To help us review this matter and assist you as quickly as possible, please share the requested details so that a member of our team can reach out to you via email. We appreciate you bringing this to our attention and will do our best to resolve it promptly.
Kind regards,
Team Kurt Geiger
I’ve been ordering from the Kurt Geiger…
I’ve been ordering from the Kurt Geiger website for at least two years , and each time the process was effortless and quality of the products that I’ve received have been amazing
10. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Tishara
Thank you so much for your lovely review! We’re delighted to hear that you’ve been shopping with us for the past two years and that every experience has been effortless. It’s wonderful to know you’re consistently happy with the quality of our products. We truly appreciate your continued support and look forward to bringing you more pieces you’ll love.
Regards,
Team Kurt Geiger
Didn’t receive all of my order have…
Didn’t receive all of my order have been reaching out no one has contacted back ordered some shoes for my daughter didn’t receive them but they are in stock
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Issah,
Thank you for sharing your feedback, and we’re really sorry to hear about your experience. We understand how frustrating it must be not to receive the full order, especially when it was for your daughter.
Could you please share the requested order details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update as soon as possible. Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Great communication
Great communication, timely arrival of item
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Lynda,
Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with the communication and that your item arrived on time. We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Regards,
Team Kurt Geiger
I love everything I buy from Kurt
8. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Tanya,
Thank you so much for your amazing feedback!
We’re delighted to hear that you love everything you buy from Kurt Geiger. Your support means the world to us!
Team Kurt Geiger
There’s no correct phone number to…
There’s no correct phone number to contact them, so I have no idea where my order is at. The chat is not helpful. So I don’t know where my order is at, my last resorts is to try to email them again and hopefully I’ll get a response. There’s an item that’s $28 and you cannot order it and it has been on the site for about over 30 days now.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi NAOMI,
We’re sorry to hear about the difficulties you’ve experienced with your order and understand how frustrating this must be.
Could you please share the requested details with us? Once we have them, we’ll review this with our customer service team and get back to you via email with an update. Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Easy to order
Easy to order, easy to track, lots of selection to choose from
31. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi DLWise,
Thank you so much for your wonderful review!
We’re thrilled to hear you found ordering and tracking easy and enjoyed the wide selection. We look forward to welcoming you back soon!
Team Kurt Geiger
My favorite handbag line
Kurt Geiger website very easy to use
8. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Maureen,
Thank you so much for your kind feedback!
We’re delighted to hear that you found our website easy to use. We look forward to helping you shop again soon!
Team Kurt Geiger
Multi Color Denim
Beautiful bag that matches my clogs.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Deborah,
Thank you for the lovely review!
We’re so happy to hear you love your bag and that it’s a perfect match for your clogs — great choice! ✨ We hope you enjoy styling them together and look forward to welcoming you back again soon.
Regards,
Team Kurt Geiger
Love, love, love ..
Everything arrived beautifully packaged and well protected. Each Kurt Geiger jewelry pieces was individually wrapped and included its own dust bag, along with stunning, colorful packaging. You can really tell care was taken in every detail, which made the unboxing feel special. The presentation was thoughtful and impressive.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Kurt Geiger
Hi Danielle,
Thank you so much for the wonderful feedback!
We're thrilled to hear that you loved the packaging and attention to detail. We strive to make every part of the experience special for our customers, from the moment you unbox your items to the final wear. We’re so glad that it stood out to you! We hope you continue to enjoy your Kurt Geiger pieces, and we can't wait to serve you again soon.
Regards
Team Kurt Geiger ✨
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.