Kloeber - Made To Measure Windows and Doors Bewertungen 

539
•
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

What a great company! From start to finish I’ve had the most exceptional service. The planning from Troy was first class and he understood everything I wanted. The fitting of the windows front doo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Appalling communication. We have enquired 4 times about an estimate for a new build front door, windows and sliders and received no response whatsoever. We have sent a contact form request, 2 emails a... Mehr ansehen

Bewertet mit 1 von 5 Sternen

We should have been having the first phase of windows fitted to our new build today. Big Day for us and was really looking forward to it. Long story short, No windows turned up, No communication since... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Really pleased with our new Kloeber front door – it looks fantastic and we’re delighted with the end result. Toby was extremely helpful and professional throughout the sales process, and Matt and... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fensteranbieter
  2. auch in
  3. Bauunternehmen
  4. Fensterinstallationsdienst
  5. Türengeschäft
  6. Türenlieferant

Vom Unternehmen geschrieben

Owner managed business passionate about delivering great customer service to self builders, renovators, developers, architects and builders. We manufacture, supply and install a vast array of high-performance doors, windows and roof lights in timber, aluminium and alu clad. Specialising in glazed sliding, bifolding and front entrance door systems as well as a large selection of windows. We can provide all of the glazed elements for your project.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

539 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 12 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.0

Alle Bewertungen

(539)

27 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great bit of kit and excellent after sales support

We've have an aluminium bi-fold door from Kloeber which is no 6 years old. It is a fantastic bit of kit. We recently had an issue with the inside door handle, which both Daniel D (in sales) and Arthur M (in after sales support) responded to very promptly and enthusiastically. Arthur shipped me a new door handle, with written and video instruction. Delighted with the product and the after sales support from Kloeber - thank you.

8. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Rees and Zak Kloeber door.

"Rees and Zak exceeded all expectations with their installation of our Kloeber door! From start to finish, their professionalism, expertise, and attention to detail were exceptional. They arrived on time, worked efficiently, and left the space immaculate. Our new Kloeber door not only looks stunning but also functions flawlessly, thanks to their skillful craftsmanship. I highly recommend Rees and Zak for anyone in need of top-notch door installation services!"

8. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic windows with excellent service

We have had the best service from Kloeber, great quality windows and the service we received from the fitters was second to none.
We had Tony, Sam, Matt and Mark, you honestly could not get better guys. Not only did they do a brilliant job on the fit of our windows and euro fold door, with the most atrocious weather to deal with, they were genuinely really nice guys. Would definitely recommend if you are looking for great looking windows with excellent service.

10. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Windows & K-Fold door

We had 3 windows and a 3-panel K-Fold door fitted. The products are excellent as was the fitting service. There has been a need for some follow-up support, which has also been quick and efficient.

3. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

A long informative read

The initial journey with Kloeber was very pleasant. The office showroom is well equipped with all there offerings, from sliding doors, bifolds, windows and front doors. Chris was extremely helpful and patient in helping us decide upon the sliding doors and bifold doors for our new build home.
For peace of mind we paid for a site survey to ensure the site was correctly prepared for the install in accordance with Kloebers specifications. (These may well differ from your builders opinions so worth getting it right.)

The day of the install (March 27th) saw Tony, Zac, Sam and Matt carry out the install of both our Uber slide doors and Kustom fold bifolding doors. There professionalism on ensuring the fit was good and level meant the doors open and or slide effortlessly.

Unfortunately it’s not all good news though. One of the bifold doors had a scratch in the paintwork and one of the glass panes had a fault in it too. Tony explained both to me and ensured it would be reported back to the office and be resolved asap.

Six weeks went by and we heard nothing. Upon contacting Kloeber we were informed it had been missed on the install report and would be addressed asap.

This turned out to be June 25th some three months after the initial install.

The repair day came and two men from Kloeber arrived to carry out the glass replacement and the scratch repair. When they left the glass had been replaced but the door had not been heel and toed again so didn’t open and close properly, and the scratch was now a dent and looked worse than before. Additionally I had informed Kloeber that I was not happy with all the gold headed wood screws that were on show on our black Uberslide doors and requested they should surely be black to match the frame.

On August 21st another team came to site. This time they managed to correctly heal and toe the door and it now opens and closed very nicely. They didn’t have any filler to fix the dent so couldn’t complete the repair and they offered to paint the screw heads but there paint was a dried up ball in the container they had with them. They did paint one with the touch up paint from my own install kit but it looked rubbish.
Mark arrived to access the situation and agreed the damaged door should be replaced and black screws would be sourced and installed.

As of August 30th we are still awaiting our replacement door and have been told that kloebers supplier can not supply black screws (despite them being readily available on Amazon), but if I buy them, Kloeber will fit them on there next visit, whenever that may be.

All in all it feels like an extremely high quality product that look and perform amazingly but they are let down by a few easy to solve issues that have been poorly handled and led to a rather dampened and as yet incomplete experience.

27. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

High quality service and product

We’ve just had 5 timber frame windows and a French door fitted. We’re really pleased with the end product and the support from start to end was excellent - from the support to begin with from Toby, to the site survey by Lionel, site logistics from Jäeger and then the installation team (Rees / Zach and Alex). We will use again.

26. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First class service from CJ at Kloeber sales

What a fantastic service from Chris Jones (CJ) at Kloeber sales in Huntingdon, a five star service and nothing was too much trouble for him, he got back with any queries I had very quickly and would definitely recommend them to anybody who wants quality windows and doors, the bi-folds are amazing even my builders commented on the quality of them. So thanks CJ for recommending them, can’t sing your praises enough.

26. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service from Kloeber from start to finish

We were recommended Kloeber by our friends following their works and we have to say that it's been a great experience from order to fitting. The team keeps in touch with you regularly and helps with any questions. The product is also high quality and looks great.
Tony and Sam who fitted our Kloeber Bi-fold doors and windows were brilliant - they were knowledgeable, friendly and professional throughout.
Would definitely recommend.

23. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just shy of ten years after…

Just shy of ten years after installation I had a problem with a door locking mechanism. Connor at Kloeber discussed the problem over the phone and provided the solution. Having supplied new components f.o.c. which were easy to fit and now all working as good as new. Thank you.

15. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great company

We have had a few windows and doors from Kloeber over the years and we wouldn’t go to anyone else. When we finally realise our dream of building our own home, this is who will be supplying our windows and doors. My contact has always been Nick Fogg but whoever you deal with, the service is always excellent. After sales was equally good when we had some teething problems. Whatever you are doing in terms of training, don’t change it, as all fitters have been polite, thoughtful and knowledgable. Others companies need to take a leaf out of the Kloeber book.

15. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great value, great service.

A large installation of 33 windows on our self-build in Birmingham’s Jewellery Quarter. An excellent service from planning/design with Chris Jones through to installation by Tony Jones and team.

15. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great windows - KLO no. 90194

The windows look fantastic; even better than I expected. Sam and Matt, the fitters, have been absolutely brilliant, working really hard all day, overcoming all sorts of little issues with plaster and windowsills etc. I am really grateful to them.

14. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Kloeber Funky front door Maintenance

The Kloeber Funky front door maintenance.

My door has been steadily getting stiffer to close fully over quite a few months or maybe a year. I still had the delivery note, so I emailed the company with details of the product and the problem. The next morning, I had an email reply explaining that adjustment was occasionally needed, enclosing the maintenance manual and with a link to videos showing in simple language how to make adjustments.

I watched the video and five minutes with a screwdriver cured the problem perfectly.

Great service for a super product.

Daniel Davidson at Kloeber in Huntingdon is the man to contact.

12. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great Funky Front Door

We are very pleased with our Funky Front Door. I'm deducting one star as we had issues with the operation of the door which Kloeber would only send an inspection team out to look at after up-front payment of quite a large inspection fee. To be fair to them - they did say it was refundable should the problem be due to door failue or installation issues (as Kloeber had installed the door) but this did create some anxiety as we waited for their visit and conclusion on the situation. Their engineers Shay and Richard turned up and had an excellent manner and did an excellent job tracing the issues to errors made at the initial installation (which they didn't do). Great result as we were refunded the inspection fee and have been left with a very smooth performing and much loved door. Thanks Shay & Richard!

6. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service from Chris Jones at Kloeber

Excellent service from Chris Jones at Kloeber windows. So good to have a showroom to actually look at the product and to discuss the configuration. You get what you want then and you can feel and see the quality of the product. Chris was really helpful - picked my up from Huntingdon Station as I had travelled from SE
London and patiently discussed all the options and details with me. Although Kloeber are basically suppliers they liaise with your builders/installers to make sure measurements are correct and are super helpful at every step of the process from sales to delivery. Would have no hesitation in recommending from the first point of contact with Chris Jones right the way through to delivery. Excellent!

15. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best sliding doors on the market

Best sliding glass door system on the market, delivered and installed impeccably. Service from Chris Jones (sales) excellent - clear and attentive to the details. Thoroughly recommend this classy product.

1. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Customer Service and Beautiful Quality Door

I recently bought a second-hand/ex-display door from Kloeber.
Lee in sales was super helpful and very fast to respond with answers to all my questions, I couldn't have been looked after any better.

The door arrived and it is beautiful, superb quality, and exactly as described.

I wouldn't hesitate to purchase from from Kloeber in the future.

23. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great After Care Service!

Very helpful after-care advice meant that I was easily able to adjust my fantastic 8 year old Kloeber door and get it closing as smoothly as the first day we had it installed. Thank you

1. März 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr