Ordered a plane for a birthday gift 3 mths ago. The plane was $350. Never received and Kidstoylover now blame customs. They expect me to contact customs and try track it myself. They take weeks... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Once again a fantastic experience with KidsToyLover. The customer service and update are superb. My parcel arrived in great condition and was delivered in super fast time. I'd like to thank all the... Mehr ansehen
Unternehmen hat geantwortet
Order was shipped without delay. It was well wrapped to prevent damage and arrived as promised with the updates from Kidstoylover. Good people to deal with.
Unternehmen hat geantwortet
This plane is worth every penny of it. Very easy to assemble and flies like a real plane. Be prepared for spectators joining your experience. The motor is extremely powerful and it is quite easy to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Visit us and buy a huge variety of Handmade Toys, Puzzles, and much more. There are a lot of fun toys here as gifts for kids.
Kontaktinformationen
866 Bourke St, 2017, WATERLOO, Australien
- 0451123588
- info@kidstoylover.com
- www.kidstoylover.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The shipping was fast. Great planes
The shipping was fast. The little planes have awesome speed and rate of climb. Very sturdy planes. Really fun to fly. Reasonably priced

Antwort von Kidstoylover
Great experience
Ordered first time from here, a rc helicopter. Site offers and discounts are very good and it was shipped internationally to India without <20 days. Very good product at the best price point. Will definitely vouch

Antwort von Kidstoylover
I purchased 2 small 4 channel planes…
I purchased 2 small 4 channel planes ready to fly.. they were fairly cheap less than 100 each.
When they arrived the box was damaged from shipping, I sent one single email to customer service and they took it from there with an agreeable solution.. they sent new parts for the planes and shipping was super fast. Both planes fly amazing. I have experience flying 4 channel but teaching my god son was also a breeze..he had no experience. But was able to take off and land . I am truly happy with the product, extremely happy with the customer service.. even after the sale they are right there to answer questions and or make sure everything is going well.. I have become a life long customer to this company.. you will not be disappointed..

Antwort von Kidstoylover
500 millimetric Spitfire and parts.
Great product, love my Spitfire quite well used now and the replaceable removable props are invaluable.
As is the nature of the hobby these break, but nothing else on the plane has, and I’ve had some pretty rough landings!
Last lot ordered arrived the next day.
I recommend kids toy lover. Good people.

Antwort von Kidstoylover
Amazing service and support
Amazing service and support, fast delivery and great prices. Highly recommended

Antwort von Kidstoylover
Dealing with kids toy lover is easy and…
Dealing with kids toy lover is easy and fast. You ask them a question and they get back to within a couple hours at most. There products are good for the price. The only reason I only gave 4 stars is the shipping is a bit slow. But I wouldn't have a problem dealing with them again

Antwort von Kidstoylover
First order was held back by post and…
First order was held back by post and resent back to delivery.
Customer service arranged a second delivery which arrived perfectly.
Thank you for your responsiveness and great service.

Antwort von Kidstoylover
New products all the time I cant keep…
New products all the time I cant keep up and stay married! Thanks team. Great stuff and fast delivery, constant comms and support.

Antwort von Kidstoylover
Incorrect Item and Terrible Customer Service
I want to preface that this review is specifically for the customer service. The Quality of the toy itself was fine.
My complaint is that I ordered an RC helo, and I specifically chose the 3-battery option ($154) but only received 1 battery ($132).
I know it's only a $22 difference, but when I emailed customer service about it, they told me the "missing" batteries were in the remote compartment...which would've been fine, except it was empty.
It's been almost a week, and the issue has still not been resolved.

Antwort von Kidstoylover
Highly recommended!!
Top experience purchasing from kidstoylover, very helpful very quick and fantastic products definitely highly recommended 👍🏻👍🏻

Antwort von Kidstoylover
Great customer service
Great customer service! Quick answers.
Quick delivery too!
Awesome RC store I would recommend to any RC addict.

Antwort von Kidstoylover
Updated review on package
Updating from a prior review, I received my RC plane, and found out that the failure to deliver was entirely my fault. This company did everything they could to assist me in receiving the plane as soon as I did. Certainly 5 stars now

Antwort von Kidstoylover
Fake Cars diecast toys
Don't buy the H650 Raptor…
Updated Review – Still No Resolution (6 April)
I originally left a review on 22 March regarding a faulty product. The seller responded saying the issue had been rectified and that replacement parts had been sent.
It is now 6 April, and I still have no working product and no clear resolution. This is completely unacceptable.
This was a purchase my son saved up for over a long period of time, and he was especially looking forward to using it during the school holidays. Instead, he has been left disappointed with a product that failed after just two days and still cannot be used.
For clarity, the issue was not caused by user error or a crash (despite what the seller has suggested). The aircraft was flying normally when the servo controlling the elevator failed mid-flight, causing erratic behaviour. The servo now spins continuously and is clearly faulty.
The product in question:
H650 Raptor Water Land Air Fixed Wing Foam Waterproof Aircraft
While the product may work for some, our experience suggests poor reliability and very poor after-sales support.
I would have expected a replacement to be sent promptly, with proper tracking and communication. Instead, we’ve had delays, incorrect information, and no real outcome.
Unfortunately, based on this experience, I cannot recommend this product or this company.

Antwort von Kidstoylover
Great products
Great products, great prices & swift delivery.. Could not ask for more, thankyou. 🙏

Antwort von Kidstoylover
Poor customer service
I’m have tried repeatedly to get in contact with Kidstoylover about the P40 Warbird RC we purchased which was faulty and I have had no response in over 10 days.
ETA: Thank you Kidstoylover for your reply. I have emailed you today.

Antwort von Kidstoylover
Please be careful when buying from kids toy lover
Please be careful when buying from here. We purchased a plane from then which cost over £100 I received item and it is faulty and don’t work. I contacted them and they are saying I could send back to be checked I then asked them to send me a pre paid postage to send back n they have said no I would have to pay myself which would cost have the price of plane to Australia. No one in their right mind would pay this. It’s not my place to be paying this for an item yous have sent me which is of no use. This has been going on from December now disgusting way to treat a customer and ruin a Christmas present.. I will be warning others about this and sharing on all social media’s

Antwort von Kidstoylover
Awesome customer service and super quick delivery
Thank you so much to all the customer service and support from this awesome team...
So friendly and fast service..
Answer questions so quickly and the product they provided is awesome..I just need to get better at Flying Rc Planes..and watch out for trees...Will definitely be coming back for more Rc products 😃

Antwort von Kidstoylover
Go go bird speaks Chinese only…
I recently purchased a go go bird eagle. What ever it is saying when I fly it I don't understand because it is all in Chinese. Well one of the things it was saying must have been your battery is low return to base ,because it went down and I almost lost it. I contacted them numerous times and never received and answer
I just want one that speaks English so I can understand what they are saying and avoid losing bird

Antwort von Kidstoylover
Great product and speedy delivery
7 days from order in UK parcel arrived from Australia. well packed with plenty of padding and was exactly what i had ordered.
Never used this company before but if this is anything to go by, I wouldn't hesitate to use them again.
In my opinion, you can't go wrong. great products at great prices with quick delivery. What more do you want???

Antwort von Kidstoylover
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







