Ordered some shoes, quick delivery but that was about all I can say that was good! Email saying refund issued 3rd June. Still NOT received my refund !! 18 working days later 3 attempt with custo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The shoes are excellent quality - well made and also using proper materials, exactly as advertised. They arrived promptly and don’t use plastic packaging. As I live rurally the returns is very easy to... Mehr ansehen
Unternehmen hat geantwortet
I have had Kickers before, as a teenager, and remember them as sturdy, stylish ankle boots. I needed a pair of shoes for a lot of town walking and immediately thought of Kickers. I bought a beautiful,... Mehr ansehen
Unternehmen hat geantwortet
Telephone handler so helpful when I was unable to add in welcome discount. Also want to take a moment to say I bought my first pair of Kickers about 50yrs ago in Kings Road (yes I am that old!) Stan... Mehr ansehen
Unternehmen hat geantwortet
4.0
Gut
5635 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent all round
Excellent service. Fast delivery of multiple styles and sizes as my daughter can be picky. We chose the “alternative “ leather option and returned the rest. Easy and quick, which is critical for an expensive order. Definitely recommend and will not hesitate to order more in the future myself.
25. Februar 2026
Antwort von Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Antwort von Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Antwort von Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Shoes not fit for purpose and poor customer service
I bought a pair of leather school shoes £60, (then got a then got a discount for it being my first purchase ) After a few months they had fallen apart. Both shoes had big holes in the soles and the front was coming unstitched. It took weeks of me chasing them, I received repeated emails from them asking the same questions before they finally sent me a returns label. I returned them on the last day of school before half term and heard nothing for a week, I chased them again just before school started again. They asked me for my certificate of postage. I’d been asking them if they were going to send a replacement or a refund, no answer. My daughter was now without school shoes. Upon the receipt of my certificate of postage they didn’t send me a replacement, they started the process of a refund. I then had to buy the shoes at a more expensive price and wait for them to be delivered .
They could see the faults from the photos. They clearly didn’t even check them before issuing the refund. So not only has it cost me more, it’s taken me weeks to get a refund and my daughter’s been without shoes. A little more common sense and foresight from Kickers customer services would’ve changed the whole experience.
24. Februar 2026
Antwort von Kickers
Hello Mrs Drage,
Thank you for leaving your review.
I am sorry to hear that you have not had the experience we strive to provide on this occasion.
I have sent you a message to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?
Kind Regards,
Kayleigh
Antwort von Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Really.good value for sale
5. März 2026
Antwort von Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Antwort von Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Great school shoe good quality
3. März 2026
Antwort von Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Antwort von Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Antwort von Kickers
Hi Brendan,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
The product and delivery experience.
20. Februar 2026
Antwort von Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
quick delivery
2. März 2026
Antwort von Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Antwort von Kickers
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Antwort von Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Not great quality
Had my shoes for three months. Within the first week the laces broke. The shoes are now falling apart. I’m a receptionist so sit most of the day, barely any marks on the tread, but the sole of the shoe is falling off. I remember when kickers use to be a great brand, quality now is awful.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Kickers
Hi Leslay,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the request sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Stephen
Antwort von Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Love kickers from been a child
I've got 6 pairs & all have come on time & in pristine condition 10/10
27. Februar 2026
Antwort von Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Easy to order quick to arrive look good
26. Februar 2026
Antwort von Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Antwort von Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Unfortunately too big despite previous ones fitting
Unfortunately they did not fit so I had to return them as the size was completely different to the previous pair I ordered. Customer services helped me out with the issue and I am very pleased. Many thanks.
16. Februar 2026
Antwort von Kickers
Hi Joanne,
I am sorry the shoes didn't fit despite ordering the usual size, and that the return postage wasn't refunded. We appreciate your feedback about the sizing and returns process. We'll review this to see how we can improve our service. Thank you.
I’ve now sent you a message — please have a look when you have a moment.
Best regards,
Natalia
So funktioniert Trustpilot
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