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Kaplan Financial Education Bewertungen 

4'175
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TrustScore 4.5 von 5

4.3

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Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The material in the course is exceptional! I was well equipped for the insurance exam. Take your time go through all the modules. Nothing that was on the exam surprised me! Well done Kaplan.

Bewertet mit 5 von 5 Sternen

Kaplan provided the materials just the way I like to study - self-paced, short chapters, lots of quizes and short videos. I thought their tracker was a little confusing to use, but that's a minor com... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was fortunate to pass all the tests except for the the ethics class which I didn't pass and had to take as a zoom meeting. I am much too strict on the requirements for conflict interest and fiduciar... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Processed the payment twice, payment went through twice, never got access to the continuing education. Had to deal with probably the worst AI agent to figure it out. Took 3 phone calls and about 20 mi... Mehr ansehen

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Prepare for licensing exams and certifications, and grow with professional development and CE from Kaplan Financial Education. It's the best in the industry.


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4.3

Hervorragend

TrustScore 4.5 von 5

4175 Bewertungen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.3

Alle Bewertungen

(4'175)

501 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

The study pattern and the videos were…

The study pattern and the videos were very educating and made more easier for me to understand it.

25. Juni 2026
Kaplan Financial Education-Logo

Antwort von Kaplan Financial Education

We're so glad to hear that our study pattern and videos were educating and made the material easier for you to understand. We truly appreciate your positive feedback!

Mark
Customer Support

Bewertet mit 5 von 5 Sternen

Excellent instructors with informative…

Excellent instructors with informative supporting documents.

24. Juni 2026
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Antwort von Kaplan Financial Education

We're truly glad you found our instructors excellent and our supporting documents informative. Thank you for your kind words!

Mark
Customer Support

Bewertet mit 1 von 5 Sternen

I was going to give them a good review…

I was going to give them a good review but they kept pestering me to give them a review. So here it is.

24. Juni 2026
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Antwort von Kaplan Financial Education

We appreciate you taking the time to share your feedback. We understand your frustration regarding our review requests and will certainly review our process.

Mark
Customer Support

Bewertet mit 1 von 5 Sternen

Worst Online CE service EVER

This was, by far, the worst experience I have ever had using online real estate CE classes. On June 2nd, I attempted to join the class. It kept kicking me out and finally the instructor booted me out for good. I called customer service and the first one hung up on me. Called back and she said since the instructor kicked me out, she couldn't get me back in. They blamed it on me. Problem is, two weeks earlier i had taken my elective with them using the same device and everything was fine. The problem was clearly on their end and they had issues this morning as well. She said I could get a refund or try the next class on the 8th. I had to postpone my travel plans to make it happen. I even had the same troubles that morning gaining access. Here we go again. It finally kicked in and i finished the course. I will never use these jokers again and highly recommend that you stay as far away from this company as possible. They are playing with our livelihoods. If that had been the last course, I would have lost my license.

2. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Kaplan Financial Education

We are truly sorry to hear about the extremely frustrating experience you encountered with our online CE classes, especially given the technical difficulties and the impact on your travel plans. We understand how crucial these courses are for your livelihood, and we deeply regret the inconvenience and stress this situation caused. We are actively investigating the technical issues you described to prevent future occurrences and improve our support. Your feedback is invaluable as we work to enhance our service.

Mark
Customer Support

Bewertet mit 5 von 5 Sternen

Well designed Learning

Well designed, easy to organize and follow, videos were very helpful.

24. Mai 2026
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Antwort von Kaplan Financial Education

We are so glad you found the design and videos helpful. Thank you for your kind words!

Mark
Customer Support

Bewertet mit 5 von 5 Sternen

The absolute best test preparation out…

The absolute best test preparation out there for insurance financials.

4. April 2026
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Antwort von Kaplan Financial Education

We are so glad you found our test preparation helpful. Thank you for your kind words!

Mark
Customer Support

Bewertet mit 3 von 5 Sternen

I didn’t pass the exam and I studied…

I didn’t pass the exam and I studied for several weeks.

6. Mai 2026
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Antwort von Kaplan Financial Education

We are sorry to hear about your exam result. Our material will remain active in your account through July 6 to allow you to continue to utilize the courses. We value your feedback.

Mark
Customer Support

Bewertet mit 1 von 5 Sternen

On line class on May 21st

On line class on May 21st. Checked in at 1:00 pm, everything was OK. At 1:30 pm, when the class started, had absolutely no audio. Refreshed 3 times, still no audio. Called Tech Support, and couldn’t solve my issue. Put me on hold for about 10 minutes, then phone was cut off.

19. Mai 2026
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Antwort von Kaplan Financial Education

We appreciate you sharing your experience. We are concerned to hear about the audio issues and the difficulties you faced with technical support. We are reviewing our processes to prevent this from happening again.

Mark
Customer Support

Bewertet mit 1 von 5 Sternen

From sign up to finish it was a nightmare

When I went to sign up I got an error saying enrolment details were missing but none were.

Then I tried calling but was told by an automatic voice they're not taking calls today during opening hours due to "training".

So then I go to submit a ticket online and get an error so I email them instead.

That was just signing up for a course. The issues with their site have persisted and delayed my progress massively.

They say a quiz isn't finished but all the ones on my end are complete. I explained to them there are no more quizzes or modules I can see.

I need to do a role play to complete the course and had to keep repeating myself when I'm available.

It even went as far as me screenshotting the email I sent to them stating multiple days and times I'm available then sending that screenshot and emailing them it.

They wanted three dates and times, I gave them six within their opening hours, and they just kept asking for dates and times I'm available.

Pages keep just appearing blank white with nothing on them. I have no ad blocker, no pop ups disabled, nothing that would prevent the site from working.

I've never had this much headache navigating a website before.

I've now had to explain them sending me screenshots of quizzes doesn't let me interact with them and it would be better if they send the questions via a word document so they may be complete.

That no users cannot interact with a JPG and sending one doesn't help. The screenshot isn't embed in the email properly half the time so I can't even view them either.

I sent requests for the site issues about a month ago. The site said my request was sent but I didn't even get a confirmation email.

Now I'm being asked to give information that I've already given in those tickets and via email again. There's a certain point I can't help but feel I won't be getting anywhere repeating myself.

I had so little time available but made multiple evenings completely free to complete my course only for Kaplan to not do their part and they still want to give me a deadline. They don't respond to me providing multiple dates and times for it and then feel it's okay to keep a deadline in place.

The only reason my tier 2 isn't complete is because of their actions. It would have been complete weeks ago, and all I asked was to schedule the role play part of the course and for the PDFs that were required, but they have caused it to take ages.

That's it. I just asked for a couple PDFs and for them to acknowledge the days and times they asked for.

I even had to keep repeating I was raising a complaint. I had to point to their own policy about what's considered a complaint because they wouldn't consider it one.

7. Mai 2026
Bewertung ohne vorherige Einladung
Kaplan Financial Education-Logo

Antwort von Kaplan Financial Education

We appreciate you taking the time to share your detailed feedback regarding your recent experience. We are actively investigating these concerns to improve our services and prevent similar situations for other users. I am worried you are perhaps calling the wrong number to reach our support team. Our Support team never closes for training, and is available from 9:00 am - 6:00 pm M-F at 877-731-5061.

Mark
Customer Support

Bewertet mit 5 von 5 Sternen

Best choice of vendors

I chose another vendor for my SIE and 63 with many complaints and didn’t feel adequately prepared. I chose Kaplan for my series 6 and 65 exams. Night and day difference. I was well prepared and walked into both tests with confidence. Highly recommend Kaplan

30. April 2026
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Antwort von Kaplan Financial Education

We're so happy to hear our program helped you feel confident and well-prepared for your Series 6 and 65 exams. Thank you for sharing your positive experience!

Mark
Customer Support

Bewertet mit 5 von 5 Sternen

Thorough Test Prep

Extensive library of study materials, on-demand videos, topic summaries, and question bank. Loved the Most Commonly Tested Topics summaries, helped me to hone in on the most crucial elements of the tested materials. Plus, the ability to customize the practice test questions and the analysis of your previous quizzes and tests allows you the opportunity to prioritize your time on your top areas of concern while sprinkling time for other stronger areas as you deem fit. Kaplan's test prep provides the GREATEST amount of flexibility for the most various learning modalities out there. Can't recommend it any more highly.

20. Mai 2026
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Antwort von Kaplan Financial Education

We are so glad to hear that our study materials, videos, and practice tests provided the flexibility you needed. It's wonderful to know the "Most Commonly Tested Topics" summaries were particularly helpful in focusing your efforts. Thank you for your kind words!

Mark
Customer Support

Bewertet mit 3 von 5 Sternen

Questions on WI state Life Ins Exam

I had some questions on WI State exam that were not in your Kaplan study manuals and I had to guess the answers.

12. Mai 2026
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Antwort von Kaplan Financial Education

We appreciate your feedback regarding the study manuals. Thank you for choosing Kaplan!

Mark
Customer Support

Bewertet mit 5 von 5 Sternen

Great Feedback on Test Questions

The program and tests were easy to follow and included all the information needed to pass the exam. Why I went with Kaplan, is the quiz reviews showed you which questions you missed and provided the correct answer. I had paid for another CE course and it was frustrating program did not provide feedback on missed questions. I will use Kaplan again.

20. Mai 2026
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Antwort von Kaplan Financial Education

We're so glad to hear that our program and tests were easy to follow and helped you pass your exam! It's wonderful that our quiz reviews provided the feedback you needed. We appreciate you choosing us and look forward to assisting you again.

Mark
Customer Support

Bewertet mit 5 von 5 Sternen

The material was organized and covered…

The material was organized and covered every part. of the exam . Practice questions almost identical to exam questions.

Mastery exams helped me practice time management for the real state exam

Passed the state exam with my first attempt

19. Mai 2026
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Antwort von Kaplan Financial Education

We're so glad to hear our materials and practice questions helped you pass your state exam on the first try! Your success is truly rewarding for us.

Mark
Customer Support

Bewertet mit 5 von 5 Sternen

Kaplan was amazing

Kaplan was amazing! The online platform was so easy to use and I passed both of my tests the first time! 10/10

17. Mai 2026
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Antwort von Kaplan Financial Education

We're so happy to hear our online platform helped you pass your tests on the first try! Thank you for your positive feedback.

Mark
Customer Support

Bewertet mit 5 von 5 Sternen

Kaplan prepared me to pass my NJ Life…

Kaplan prepared me to pass my NJ Life Insurance and Health Insurance exams on my first attempt. Thank you.

11. Mai 2026
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Antwort von Kaplan Financial Education

We're so happy to hear our preparation helped you pass your exams on the first try. Thank you for sharing your success!

Mark
Customer Support

Bewertet mit 5 von 5 Sternen

I was listened to as I expressed my…


I was listened to as I expressed my problem. I received a suggestion. I modified the suggestion, and it was accepted. My problem was resolved.

Thank you, John.

Kari.

19. Mai 2026
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Antwort von Kaplan Financial Education

We are so glad we could assist you and resolve your problem effectively. Your positive feedback truly brightens our day!

Mark
Customer Support

Bewertet mit 5 von 5 Sternen

Easy access to a wide variety of…

Easy access to a wide variety of continuing ed at a reasonable cost.

14. Mai 2026
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Antwort von Kaplan Financial Education

We're glad you found our continuing education options accessible and affordable. Thank you!

Mark
Customer Support

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