Jamie was an absolute star! I called for advice on packs of felt shingles for a gazebo. Talked me through the whole ordering process whist he drew up my order and the delivery was made next day.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Stuff arrived quicker than expected although it came a day before the estimated date,which could have caused a problem if no one had been in. The pallet delivery driver was very good with an awkward d... Mehr ansehen
Unternehmen hat geantwortet
Absolutely brilliant service. Jamie Fenech was really informative and helpful when I was choosing the roof tiles, making sure I had everything I needed. The finished job looks great and I’m really p... Mehr ansehen
Unternehmen hat geantwortet
Whilst I appreciate clay ridges can vary slightly the ones I ordered were not the same coluur match and several the angle was different as well. Now in place you can see the colour variation as they w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über JJ Roofing Supplies
Vom Unternehmen geschrieben
Welcome to JJ Roofing Supplies TrustPilot page. Here you will find review from customers who have purchase from jjroofingsupplies.co.uk.
We have specialised in Roofing Supplies for over 27 years. Buy online, call 0333 700 11 11 or email sales@jjroofing.co.uk and speak to one of our experts today.
Our goal is to supply all of our customers, large and small, with reliability and security in their living spaces.
We do this by offering quality products made from the highest quality materials at outstanding value for money.
As one of the leading suppliers of quality roofing supplies, we have built our company and reputation on trust: We use trusted suppliers from all around the world. Our customers trust us to provide the highest quality products at the lowest prices. We trust our employees who have the knowledge, understanding and expertise to help & support you where necessary.
So put your trust in JJ Roofing Supplies...
IF IT’S ON THE ROOF, WE STOCK IT.
JJ Roofing Supplies. If It's On The Roof We Stock It!
Vom Unternehmen geschrieben
- Huge range of stocked products
- We have thousands of roofing materials stocked and have everything you need for your roof including roof windows, tiles, slates, lead flashing, timber, guttering and more.
- Fast Nationwide UK Delivery
- We offer next day delivery nationwide delivery. FREE DELIVERY on Roof Windows and Accessories on orders over £50 (Exclusions apply). For more information visit: https://www.jjroofingsupplies.co.uk/delivery/
- 100% Safe and Secure
- JJ Roofing Supplies is registered and assured with SagePay and uses a secured SSL payment system.
- Customer Care and Support
- We are dedicated to providing the highest standards of care during and after your purchase. Whatever the issue or question - we aim to assist clearly and promptly. To speak to a customer service assistant please call 0333 7000 11 11.
Fast free nationwide delivery
Fast free deliveries for orders over £50*
There are no shipping costs and you will receive your items within 5 days of placing your order on stocked items. For more information please visit: https://www.jjroofingsupplies.co.uk/delivery
Kontaktinformationen
Unit 6, Riverside Industrial Estate, AL2 1DT, St Albans, Vereinigtes Königreich
- 0333 700 11 11
- web.sales@jjroofing.co.uk
- www.jjroofingsupplies.co.uk
4.3
Hervorragend
3830 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent customer service department
Excellent customer service department, dealing with probramatic issues (damage and incorrect items sent from Ariel) with product on delivery (nothing to do with JJ)
28. August 2025
Antwort von JJ Roofing Supplies
Dear Sally,
Thank you for your lovely words, and for taking the time to review us!
We are delighted we were able to support in this matter and we look forward to serving you again in the future!
Prompt delivery every time and exactly…
Prompt delivery every time and exactly what I ordered at a fair price
4. September 2025
Antwort von JJ Roofing Supplies
Dear Jonathan,
Thank you for your review!
We are delighted to read about your positive experience, and we look forward to hearing from you!
Antwort von JJ Roofing Supplies
Dear Simon,
Thank you for taking the time to review us and for your lovely review!
We are delighted to read about your positive experience, and we look forward to hearing from you!
Great communication fast delivery and…
Great communication fast delivery and very informative and very helpful good products
10. August 2025
Antwort von JJ Roofing Supplies
Dear Paul,
Thank you for taking the time to review us and for your lovely words!
We are delighted to read of your positive experience, and we look forward to serving you again in the future!
Brilliant company
Excellent telephone help from very experienced staff. Ordered 170mm pepperpots - great price on line. Very prompt delivery by a courteous helpful driver. Best company I've dealt with in a long time & would definitely use them again. Passed on their details to my roofer!
20. August 2025
Antwort von JJ Roofing Supplies
Dear Steve,
Thank you very much for your lovely words!
We are delighted to read of your positive experience, and we look forward to serving you again in the future!
Antwort von JJ Roofing Supplies
Dear John,
Thank you for your lovely review!
We are delighted to read you have had a positive experience, and we look forward to serving you again in the future!
Delivered on time for a roofing repair
Delivered on time for a roofing repair
Whist a scaffold was still in place from a solar install
2. August 2025
Antwort von JJ Roofing Supplies
Dear Gillian,
Thank you for your lovely review!
We are delighted to read you have had a positive experience, and we look forward to serving you again in the future!
Great experience
Great experience. Have used JJ roofing a number of times now and they have always been efficient and helpful. Dean - Kooka Develoments Ltd.
1. August 2025
Antwort von JJ Roofing Supplies
Dear Dean
Thank you for your lovely review!
We are delighted to read you have had a positive experience, and we look forward to serving you again in the future!
Great delivery and fast
Great delivery and fast. Wasn’t impressed with the product though.
13. August 2025
Antwort von JJ Roofing Supplies
Dear Mr Thomson,
Thank you for your review!
We'd love to hear more about the product, and we would appreciate if you contacted us directly on customerservices@jjroofing.co.uk to investigate this further.
We also look forward to serving you again in the future.
Had to fight for a refund
Ordered items for a chimney.
Never were delivered in the time frame stated. I had scaffolding up and needed it and was told I would receive the order on time.
Paid via bank transfer.
It took 3 weeks from payment and a lot of phone calls to get a refund.
Their sales person who sold me the items was plain rude to myself and my elderly client who had paid from her account for the items. He never put the return request through, I had to call to get this done after their 10 working day terms!
Seriously not good.
12. August 2025
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Mr Foster,
Thank you for modifying your original review.
We appreciate your experience has been frustrating, and we are working hard to take all learning opportunities.
We hope to serve you again more successfully in the future.
Excellent all round
Quick and efficient when I enquired about delivery times. Delivery team also excellent.
5. Juli 2025
Antwort von JJ Roofing Supplies
Dear Joan,
Thank you for your lovely review!
We are delighted to read you have had a positive experience, and we look forward to serving you again in the future!
Delivery of your velux roof lite
Delivery of your velux roof lite said 2 to 4 working days est. before I put my order in . Once ordered I get an email saying 10 working days at the earliest.
NOT A VERY GOOD ESTIMATE!!!!!!
To me that is poor service .
I have now got to fit the bathroom before the window!
3. August 2025
Antwort von JJ Roofing Supplies
Dear Mr Szydlowski,
Thank you for taking the time to leave this feedback.
As stated both on the website and on any order confirmation, sadly all delivery dates are estimates, as we cannot guarantee any delivery.
We apologise for the inconvenience.
Sorted a number of issues out for me
3. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Mr Pollard,
Thank you for taking the time to review us!
We are delighted to read your experience was positive, and we look forward to serving you in the future!
zakari is professional and courteous
zakari is professional and courteous
22. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Mr Birne,
Thank you for taking the time to review us!
We are delighted to read your experience was positive and that Zak was supportive and helpful! We look forward to serving you in the future!
Antwort von JJ Roofing Supplies
Dear Mr Clarke,
Thank you for taking the time to review us!
We are delighted to read your experience was positive, and we look forward to serving you in the future!
Took payment
Took payment, cancelled my order. Harassed me to review afterwards with multiple emails
14. Juli 2025
Antwort von JJ Roofing Supplies
Dear Mr Campbell,
Thank you for your feedback!
As expressed by our Order Processing Team, in this instance the tiles were unavailable company-wide, and we could not order a full pallet of a non-stocked product. We offered alternatives, and agreed with you to a refund when no alternative was satisfactory.
If you wish to revisit the matter please do not hesitate to contact us.
Great friendly customer service
Great friendly customer service, prompt replies and quick delivery. There was a delay but that was a courier issue not JJ roofing and Dale was extremely helpful throughout to get the delivery sorted,
28. Juli 2025
Antwort von JJ Roofing Supplies
Dear Rachael,
Thank you for taking the time to review us!
We are delighted to read your experience was positive and Dale was as usual a superstar! We truly hope to serve you again in the future.
Very helpful staff order arrived prompt…
Very helpful staff order arrived prompt hassle free order 👍
26. Juli 2025
Antwort von JJ Roofing Supplies
Dear John,
Thank you for taking the time to review us!
We are delighted to read your experience was positive, and we look forward to serving you in the future!
Antwort von JJ Roofing Supplies
Dear Beverley,
Thank you for taking the time to review us!
We are delighted to read your experience was positive, and we look forward to serving you in the future!
Brilliant customer service
Cystomer service is excellent ordered coping stones lady called carlotta was dealing with my problem 2 of the stones were badly chipped carlotta was very helpfull even delivered free of charge to my home carnt thank her enougth would buy from this company again brilliant company thankyou carlotta and rest of team
18. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von JJ Roofing Supplies
Dear Mr Holland,
Thank you for taking the time to leave us such a lovely review!
I am happy to have helped and hope to serve you again in the future.
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