Shrewsbury Store - Went into the store with a problem with a camera that had been repaired by Jessops. Despite being very busy, Michael looked into the matter very calmly, and called the service... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The two people I dealt with at Jessops York were friendly and helpful. I paid my deposit and the lens was sent for checking and servicing. The lens was returned within a week fully operational after a... Mehr ansehen
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The assistant went the extra mile in identifying suitable cameras for myself and my wife. One wasn't in stock at the shop and expected that I would have to order it online but when she found out they... Mehr ansehen
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Amazing service. I ordered the films on a Friday afternoon, & they arrived the next morning. Less than 24 hours from order to delivery, & on a Saturday no less! At no extra charge! Unbelievable. My la... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Jessops
Vom Unternehmen geschrieben
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesKontaktinformationen
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, Vereinigtes Königreich
- cs@jessops.com
- www.jessops.com
4.6
Hervorragend
14’475 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Salesman was excellent
10. April 2026
Antwort von Jessops
Dear Kim,
Thanks so much for your feedback. We really hope you are enjoying creating new memories with your binoculars!
Kind regards.
The Jessops Customer Service Team
Antwort von Jessops
Dear Richard,
Thank you for your feedback, we really appreciate you sharing your experience at our Jessops London Oxford Street store!
We hope to welcome you back in the future.
Kind regards,
The Jessops Customer Service Team
Poor service
Poor service. No email received following passport photos. Left 3 separate voicemails with no response. Contacted their customer service who had been in touch with the store and informed that i had to go back to the store for my email. I visited the store to be told all information in any email is already on the photo and should have been told this. I finally got my email. No apology for my time wasted. I'm disappointed at lack of acknowledement and apalling care and service. After using this store several times i will would avoid and never use again.
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von Jessops
Dear Ash,
Thank you for your feedback, we really value you sharing your experience and we sincerely apologise for issue.
There was a mix up between our CS team and our Leeds store team as they were right, you were able to use the printed version you were given to apply for your passport with the digital code provided. This was an honest mistake by our CS team however we completely understand the inconvenience and frustration caused by this.
As an apology and recognition of the error, we have refunded 50% of your order.
Kind regards,
The Jessops Customer Service Team
Excellent quality binoculars for a…
Excellent quality binoculars for a great price. Quick and efficient delivery.
28. März 2026
Antwort von Jessops
Hello,
Thanks so much for your feedback, we really appreciate you sharing your experience and support!
Kind regards,
The Jessops Customer Service Team
Knowledgeable friendly staff with great…
Knowledgeable friendly staff with great product knowledge.
1. April 2026
Antwort von Jessops
Dear David,
Thank you for your feedback.
We will be sure to pass on your lovely words to our Jessops York team who will really appreciate it!
Kind regards,
The Jessops Customer Service Team
Really helpful staf in Jessoos Oxford St
Really helpful and knowledgeable staff in the Oxford St branch
6. März 2026
Antwort von Jessops
Dear John,
Thank you for your feedback, we'll be sure to pass on your kind comments to our London Oxford Street team who will really appreciate it!
Kind regards,
The Jessops Customer Service Team
Got the exact quote and the review did…
Got the exact quote and the review did not take long. I would recommend trading your camera with Jessop. I had a pleasant experience at the Oxford st branch
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Jessops
Dear Sara,
Thank you for your feedback.
We're delighted to hear that you had a pleasant experience at the Jessops London Oxford Street branch and that you were satisfied with the quote and speed of the review. We appreciate your recommendation!
Kind regards,
The Jessops Customer Service Team
Generally good communication throughout…
Generally good communication throughout the process. Although very slow processing, still very worth the wait.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Jessops
Hello,
Thanks so much for your feedback, we're thrilled you enjoyed our 5* service!
Kind regards,
The Jessops Customer Service Team
Easy to order
25. März 2026
Antwort von Jessops
Dear Tony,
Thanks so much for your feedback.
We're delighted you enjoyed an easy customer experience and we hope you're enjoying your new binoculars!
Kind regards,
The Jessops Customer Service Team
Antwort von Jessops
Dear Sharon,
Thanks so much for sharing your experience, we're so pleased you are enjoying your new binoculars!
Kind regards,
The Jessops Customer Service Team
Communication was good if any questions…
Communication was good if any questions etc
Bought item after sale ended but they hounered sale price and even refunded difference quite promptly
As I was too busy working i didn't have time to buy sale item on time so all in all very happy with my purchase
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Jessops
Dear Peter,
Thank you for your feedback.
We're so pleased to hear that our communication met your needs and that you were pleased with your purchase. We appreciate you taking the time to share your positive experience with us!
Kind regards,
The Jessops Customer Service Team
Fast delivery and good price
27. März 2026
Antwort von Jessops
Dear Mike,
Thanks so much for your feedback, we're so pleased you enjoyed your Jessops experience and we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Antwort von Jessops
Dear Philip,
Thank you for your feedback - we really value you sharing your experience!
Kind regards,
The Jessops Customer Service Team
Really friendly help staff especially…
Really friendly help staff especially the young woman in the York store and Raphael in customer service. Really helpful and great communication
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Jessops
Dear Nick,
Thank you for your feedback - we really appreciate your kind words about the team and we're delighted you enjoyed your Jessops experience.
Kind regards,
The Jessops Customer Service Team
Very helpful as always.
Very helpful as always.
However would be really helpful if you sold square frames.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Jessops
Hello,
Thanks so much for your feedback.
We're delighted you have found the team consistently helpful and we are reviewing your comments about square frames.
We hope to welcome you back in the future.
Kind regards,
The Jessops Customer Service Team
Canon camera is fantastic and just as…
Canon camera is fantastic and just as described on the Jessops website. The delivery service was also brilliant and carefully packed camera arrived in a flash the following day.
14. März 2026
Antwort von Jessops
Dear Bill,
Thank you for your feedback, we really appreciate you sharing your comments.
We do hope you're enjoying your Canon 80D!
Kind regards,
The Jessops Customer Service Team
Camera service
The member of staff who dealt with my camera was very friendly and knowledgeable.
My camera was services and is now working much better
Great service Thanks very much.
20. März 2026
Antwort von Jessops
Dear Michael,
Thanks so much for your feedback, we really appreciate your comments and support!
Kind regards,
The Jessops Customer Service Team
Jessops staff were very friendly
Jessops staff were very friendly, and informative about everything we needed, a Sony mirrorless camera and lenses, it was at Kingston ,and parking was easy,I would definitely use them again.
6. März 2026
Antwort von Jessops
Dear Roger,
Thank you for your feedback. We're so pleased you enjoyed 5* service with Jessops!
Kind regards.
The Jessops Customer Service Team
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