Iskysoft Bewertungen 

152
TrustScore 1.5 von 5

1.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I bought a lifetime license when this company first opened. And now that I'm having issues after my computer crashed and I no longer have access to the email that I used to purchase this software... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Quick, bad and cheap made software to rip off people. Works more or less, too expensive. If you get on their website, you'll find no address, no phone number, nothing about the owner. Difficult to con... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Total scam! Purchased iOS Toolbox Unlock software to unlock an iPad that we had forgotten the password to. Free trial would not do anything until the software was purchased. The software failed in b... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I use iSkysoft Video Editor. Works great. The only downside is converting is a slow process but I think that's the case with all video editors. To those of you complaining about the watermark on th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Elektronik & Technologie

Informationen, die aus verschiedenen externen Quellen stammen

iSkysoft is a professional Multimedia/Office/Utilities software studio features on both Mac and Windows users. We aim to provide users with smart solutions to make our digital life much easier. For Customer Service: http://support.iskysoft.com/#232


Kontaktinformationen

1.4

Ungenügend

TrustScore 1.5 von 5

152 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1.4

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(152)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Overcharged, Software Doesn't Work. Fighting Tooth & Nail for Refund

Downloaded a software for which they charged me $64 even though it was advertised as $49. Software did not work--required LOADS of memory from my phone, which I could not free up. As SOON as I realized this I contacted customer service to request a refund. I am now on my 4th email with them, answering the same questions, and their most recent message said "if you refuse to cooperate"--I AM cooperating! Loaded words. As a consumer who is used to the flawless and unquestioning customer service of Amazon, I am shocked by this situation. They overcharged me, the software is not working, I am requesting a refund, so refund me. It's not rocket science.

27. November 2017
Bewertung ohne vorherige Einladung
Iskysoft-Logo

Antwort von Iskysoft

Dear Lou, I'm Sally and I'm here to help you. Kindly let me know your ticket ID and I'll let the support team reply you soon. Or contact me via sally#iskysoft.com (replace # with @).

Bewertet mit 1 von 5 Sternen

very bad very bad.

very bad very bad.

donot download and waste your data.
Very bad , typical Chinese Crap..

After downloading did not let me save and forced a water mark on all PDF saved file OR I must have bought the PSF from this Con Company!! Feel like bashing the face ot he man who created this.

Why did not it tell me in advance that all docs will be water marked!

DUMBs you live in 2017. Ca not run company like this

20. November 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Hi dear, do you need help using our PDF Editor software? If you need help removing the watermark, please contact our support team and we'll help you soon: http://support.iskysoft.com/contact-support/contact-support-team1.html

Bewertet mit 1 von 5 Sternen

I like others here send warning to …users of this crap software

I like others here send warning to potential users of this pathetic company. I used them because of great write ups online but I never thought of using Trust Pilot before I stupidly installed their phone software and ended up bricking my phone and yes to get it back to normal would have cost me $40 to pay them for doing a job on my phone. Stay well away from this bunch of criminals, actually they're part of the Wondershare crowd and avoid them at all costs and believe me there will be lots of costs involved if you do use them.

18. November 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Dear Bob, we're sincerely sorry for causing your inconvenience. Kindly let me know if you need help from our support team: http://support.iskysoft.com/contact-support/contact-support-team1.html , or you can contact me via sally#iskysoft.com (replace # with @).

Bewertet mit 1 von 5 Sternen

Hate these guys

Hate these guys, they make you backup your phone for free but you need to pay to restore the data...

17. November 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Dear Jonatan, may I ask if you need any help using our software? Feel free to contact our support team via: http://support.iskysoft.com/contact-support/contact-support-team1.html

Bewertet mit 1 von 5 Sternen

Horrible company

Horrible company. Takes an act of god to get a refund if I will even get one then. After you purchase they tell you the only way you can get a refund which is basically no way you will get your money back if you read what it says. I am so mad that I forgot to check reviews before purchasing from this Chinese ripoff company. Avoid like the plague!

14. November 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Dear Jack, we're sincerely sorry for causing your inconvenience. May I ask if you need any help? Feel free to contact me via sally#iskysoft.com (replace # with @), we'll find a solution for you.

Bewertet mit 1 von 5 Sternen

Don't bother with this company at all

Don't bother with this company at all, loaded Iskysoft to make a video montage of pictures and although we have paid, when we enter our email and reg code it just wont work. Real piece of manure and have wasted hours of the day trying to get it working. We cannot even get the customer support to work to register a complaint. Steer clear of this waste of space, these guys obviously grab your money and do not supply the service.

4. November 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Dear David, we're sincerely sorry for causing your inconvenience. Kindly let me know if you need help from our support team: http://support.iskysoft.com/contact-support/contact-support-team1.html , or you can contact me via sally#iskysoft.com (replace # with @).

Bewertet mit 1 von 5 Sternen

Re-billing SCAM! I want my money back!

This company is such a scam! I purchased an iPhone data recovery for Mac back in 2015 and I found out that they are billing ANNUALLY! So I cancelled any recurring payments from them through PayPal but then after 2 years they have the nerve to bill me AGAIN?! And by the way, did I tell you that software DOESN’T work! I’ve contacted their customer service but didn’t get any response. I want my money back!!

13. Oktober 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Hi, we're sincerely sorry for this. It appears that when you singed up you was subscribed to the auto renew option. If you no longer require this product then we would be happy to refund it for you.
Could you send us your email address to sally@iskysoft.com? I'm sure to help you refund your money.

Bewertet mit 1 von 5 Sternen

Re-billing scam

After purchasing full version of Filmora video editor I have been re-billed after a year. No yearly subscription was evident at purchase. The iskysoft website - where Filmora abides - does not tell you that you will be billed by Avangate, who specialise in this kind of scam. Be warned!

7. Oktober 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

H Paul, we're sincerely sorry for causing the inconvenience. It appears that last year when you singed up you was subscribed to the auto renew option. If you no longer require this product then we would be happy to refund it for you. Please submit a refund request via our Online Support Center: http://support.iskysoft.com/contact-support/contact-support-team1.html

Bewertet mit 1 von 5 Sternen

CANNOT ACCESS YOUTUBE WITH iMusic!!

I was using the free version of iMusic to download music from itunes with no problems. Once I paid for it, I get an error message from google (who owns Youtube) saying I cannot access anything. I sent an email to their tech support and they said that google currently bans their software and they are working on it. If google currently bans their software, knowingly advertising that this software accesses Youtube is saying you deliver something that you know you cannot. It sounds like false advertising. Sounds like a scam

30. August 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Dear Brian, thank you for your feedback. Regarding your request our support team has already replied you on 31th August, please check your email and reply to us in order to have your problem solved.

Bewertet mit 1 von 5 Sternen

Based upon research before trying

Based upon research before trying, I found that this is owned by Wondershare, who used to own a differently names similar product. My guess is it became known about their scam, so are trying again with a different name. The website seems so professional, and one place actually rates them well. Must be fake reviews.
What this company, Wondershare, does, is the trial and even the first, inexpensive item does not work. To get it to work you must buy more. Customer service is NOT helpful. and then they refuse to refund your money and say they did try to help, but YOU were rude and did not use product correctly. They say they do NOT refund! I asked for one after 3 hours because their so called support's only suggestion was to download and pay for more. It is a total scam. Avoid. I have contacted whatever consumer agency exists, but despite Canadian offices, they are Chinese, so I try to let others know online so that they don't make the same mistake I did.

1. August 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Hi Karen, please don't worry, I'll help you to deal with refund issue. Please contact me via sally@iskysoft.com.

Bewertet mit 1 von 5 Sternen

Bad Company

Quick, bad and cheap made software to rip off people. Works more or less, too expensive. If you get on their website, you'll find no address, no phone number, nothing about the owner. Difficult to contact, just per email, no help. One year after buying: payment via credit card initiated without authorization! Dubious company!

27. Juli 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Hi Peter, Is there anything I can help you? Please feel free to contact our Support Team via: http://support.iskysoft.com/contact-support/contact-support-team1.html .

Bewertet mit 1 von 5 Sternen

Doesn't work

Doesn't work. This is a scam of some kind.

27. Juli 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Hi Adam, May I ask if you need help in using iSkysoft product? You can contact our Support Team for technical issues: http://support.iskysoft.com/contact-support/contact-support-team1.html

Bewertet mit 1 von 5 Sternen

Company is a scam.

I bought the video converter last night. After converting one video, the upload of it to Youtube was still going to be over 3 hours. I then attempted (more than 5 times) to email them requesting a refund on their contact page. However, the submit button does NOT work. I then used their tweet contact, and got no reply.

This organisation seems to be a scam. The product doesn't work, nor can you contact them at all.

20. Juli 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Hi dear, sorry for causing your trouble. For some reasons the support interface is disabled yesterday but we've fixed it soon after we got your feedback. You can contact me via sally@iskysoft.com, or use the support page to submit your problem again.

Bewertet mit 1 von 5 Sternen

I purchased this software with hopes of …

I purchased this software with hopes of getting deleted files from my phone. This business is a total scam, no phone number given to call. They state they will give you a full refund however im not able to get ahold of anyone to ask for one and no phone number listed on website or on the invoice they emailed me, only contact info is an email address. This company is fraudulent dont purchase. Going to file complaint with better business bureau.

19. Juli 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Dear Shawn, we're sincerely sorry for causing your trouble. Could you contact me via sally@iskysoft.com, we can schedule a phone or Skype call to find a solution for you.

Bewertet mit 1 von 5 Sternen

Don't buy, TOTAL SCAM

On July 16th, 2017 I bought Data Recovery for Mac for recovering my recently deleted Keynote file. However, after Deep Scan, I could only retrieve Keynote files. Hence, I decided to ask for a refund. This software is a scam. I want my money back!

16. Juli 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Hi Letitia, Sorry for that. If you need technical support, please contact me via sally@iskysoft.com, or submit a request here and we'll help you solve your problem: http://support.iskysoft.com/contact-support/contact-support-team1.html .

Bewertet mit 2 von 5 Sternen

Difficult to Use Product--Would NOT Honor 30 Day Money-Back Guarantee

I purchased the iSkySoft Studio slideshow maker for Windows. I am a teacher and it was for an end-of year slideshow for the entire 4th grade student body. At first, I didn't realize that the trial version had a watermark. I had already spend 3 hours inputting photos, so regrettably purchased the $40 version. I then purchased $20 of iTunes music, only to find the music would loop after the songs finished. I had videos playing in the slideshow with music overtop--not a good combination. I find myself pretty tech-savvy and my husband is a programmer; but neither of us could for the life of us figure out how to fix our music issues. I had to play the videos without the sound and let the music I put into it play. I searched online and on their website, but didn't find any help. Unfortunately because the slideshow presentation was soon, I didn't have time to email customer service for an answer. I did email them to get a refund as I was highly dissatisfied with the program. They refused to give me a refund because they said the program worked (they gave me instructions on how to fix the sound). I was a project manager and learned that if the customer can't figure out how to work it than your program has an issue. There is no 30 day money back guarantee and if you are dissatisfied with the product you purchase, you may not get your money back, unless they see it worthy. I would not recommend their company or this product.

26. Juni 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Dear Sarah, thanks for your feedback. We felt terribly sorry about all the inconvenience caused to you. Our support team will contact you soon about your request. We value your feedback and if you have further questions, just let us know.

Best Regards
Sally

Bewertet mit 1 von 5 Sternen

Terrible customer service and apps

Terrible apps. Doesn't work and when you ask for money back you just get complete silence. Not worth any time or money. All those good reviews in their site are probably their own. There is no 30 day money back guarantee as they described, there is no 100% Satisfaction Guarantee. I reported for them to windows and I will do the same in police station as this is robbing. Luckily I'm studying law. THANK YOU iskysoft for ruining my whole week.I hope all workers in iskysoft will end up homeless.

5. Juni 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Dear Sintija, May I ask if you need help with your purchase? Please send us a refund request to our email address sally@iskysoft.com, please include your register email and purchase proof, we'll help you deal with this.

Bewertet mit 2 von 5 Sternen

This has been a nightmare to use

This has been a nightmare to use. If you try to change the quality from 'standard' to 'best performance,' it will become unable to function properly. It is very touchy. You make one move incorrectly and you are forced to start all the way over. It also has a hard time reading the DVD for burning and I know it isn't my computer's fault because it shows up on every other software and the desktop. I don't like this at all. On top of that, the company hasn't been very responsive or helpful with my issues.

17. Mai 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Dear Laken, sorry for causing the troubles to you. Do you still need help with our product? You can contact our Support Team for help: http://support.iskysoft.com/contact-support/contact-support-team1.html .

Bewertet mit 4 von 5 Sternen

I use iSkysoft Video Editor

I use iSkysoft Video Editor. Works great. The only downside is converting is a slow process but I think that's the case with all video editors.

To those of you complaining about the watermark on the "free" version, what do want? A totally free program you can use all you want without paying anything? Well, it ain't gonna happen. No worthwhile video editor, file recovery program, or PDF editor, is going to be free, except maybe for limited uses or limited time periods.

11. Mai 2017
Bewertung ohne vorherige Einladung
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Antwort von Iskysoft

Dear sir, we sincerely thanks for your support. If you need any help about our product, just contact us via:http://support.iskysoft.com/contact-support/contact-support-team1.html

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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