Infoserve Bewertungen 

282
•
TrustScore 3.5 von 5

3.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I needed the prices of all the sheds on our website changing Nick Thompson the Web designer was absolutely amazing sorting everything out for me Nothing was any trouble to him and all I can sa... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I find it Incredulous that Infoserve charge you to create a web site then expect you to pay £630 per year to maintain and promote your website . Then ask you to pay a further fee to maintain your we... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We gave Infoserve a highly complex brief; the design and build of a website to launch of a new concept/brand. This involved a site targetting two very different audiences. A site with a bespoke ecomme... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Would highly recommend Infoserve, they were excellent at helping us create our website. Their experts were all really helpful in both the design and technical aspects, to help us understand and get... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Online-Marketing-Agentur

Informationen, die aus verschiedenen externen Quellen stammen

Infoserve is the UK's only Google Premier Partner, Bing Ads Elite Partner and Yahoo Local Advertising Partner. Bringing business to you through our unique online marketing solutions.


Kontaktinformationen

3.4

Akzeptabel

TrustScore 3.5 von 5

282 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.4

Alle Bewertungen

(282)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Carly Harris is the best account…

Carly Harris is the best account manager! Really good to work with!

7. Dezember 2018
Bewertung ohne vorherige Einladung
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Antwort von Infoserve

Hi Kirsty
Thank you for your review, we will make sure Carly is made aware of your kind words. We look forward to providing you with the best possible service and please let us know if we can help you boost your business profile online further.

Bewertet mit 5 von 5 Sternen

Carly is very helpful and goes through…

Carly is very helpful and goes through everything I need to discuss. She has a pleasant nature and is very friendly.
she is an asset to Infoserve

7. Dezember 2018
Bewertung ohne vorherige Einladung
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Antwort von Infoserve

Hi,
Thank you for taking the time to post your review, we are glad to hear that you are pleased with our services. We really appreciate your kind words and we will make sure they are shared with Carly and the Infoserve team.

Bewertet mit 5 von 5 Sternen

Top work

Connor mundy - top guy at infoserve, always looks to help out with our business and makes things easy 👍

7. Dezember 2018
Bewertung ohne vorherige Einladung
Infoserve-Logo

Antwort von Infoserve

Hi Mike
We are pleased to hear that you are happy with our service. Thank you for taking the time to post a review, we will make sure the Connor and the Infoserve team see your comment.

Bewertet mit 5 von 5 Sternen

Rebecca Marshall's The Golden Girl Of The Hour

On dealings with people in the past to do with advertizing left us a bit skeptical as have been ripped off so many times before in the past. After a shaky start we were eventually put through to Rebecca Marshall Who I may add Is In Customer Services I DARLINGTON OFFICE She Was Not Actually Supposed To Be Dealing with The Product That Was Being Sold To Us. This Was Not Her Department She Was Very Patient With Us Spent Hours On The Phone With Us At A time When Others Would Have Got Fed Up And Used A Excuse To Ring Off. She Also Sorted Out Our Website For Us> She Talked Us Through Everything. She Is Also There For After-Care Service As Well ( WASTED IN CUSTOMER SERVICE )SHOULD BE IN SALES A EXAMPLE TO THEM ALL. Well Done Keep Up The Good Work 10* Rating

4. Dezember 2018
Bewertung ohne vorherige Einladung
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Antwort von Infoserve

Hi David

Thank you for leaving such a positive review! Fantastic news to hear that Rebeka is delivering great customer service, we always strive to deliver a professional service. The Infoserve team are always available to advise you on how to make the most from your website.

We will be sure to pass the positive comments onto Rebeka and the team. Thanks again : )

Bewertet mit 3 von 5 Sternen

online scanning service

Pretty poor online scanning service. It seems to be a very inaccurate way of measuring your online presence. I'm listed with quite a few websites but the scanner says I'm not.

2. Dezember 2018
Bewertung ohne vorherige Einladung
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Antwort von Infoserve

Hi,

We're sorry to hear about your experience. Please be assured that your feedback is valuable to us and is being reviewed internally. If you would like to speak to someone please call 0800 089 0879 or email customerservices@infoserve.com and provide your business name to ensure a speedy response. Thanks, Infoserve.

Bewertet mit 5 von 5 Sternen

I found Damian very easy to deal with

I found Damian very easy to deal with. And what he said he would do he done and a bit more. Would recommend him to anyone.
Des . Speedy clearances 👍

29. November 2018
Bewertung ohne vorherige Einladung
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Antwort von Infoserve

Hi Des

Thank you for leaving us with such a glowing review. The team and Damian will be really pleased to hear of your experience with us, thank you for sharing!

Bewertet mit 5 von 5 Sternen

Highly recommend Infoserve

Infoserve did vital work in promoting my business. Darren was very helpful. Infoserve delivered the results I needed with great customer service from the whole team.

15. November 2018
Bewertung ohne vorherige Einladung
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Antwort von Infoserve

Hi Sachin, Fantastic news to hear that Darren is delivering such great results for your campaign. The Infoserve team are always willing to advise on how to make the most from your campaigns online. We're glad you're happy with all the team here at Infoserve.

Bewertet mit 5 von 5 Sternen

Highly Recommended for Online Growth.

We really can’t recommend Infoserve enough for the amazing support with marketing our business.
Max and the team have a really detailed understanding of gaining business presence online. In the past, we’ve had such bad experiences with PPC as it felt like money had been poured away. Max worked with me for months beforehand to understand our business, expectations and provide such valuable advice. I really can’t thank Infoserve enough. We have easy access to track customer activity and daily support from the team.?
Our results within the first 2 weeks have improved our presence by 80%

That’s to Infoserve for restoring my faith in PPC.

14. November 2018
Bewertung ohne vorherige Einladung
Infoserve-Logo

Antwort von Infoserve

Hi Theresa

Thank you for your positive review and complimentary comments about Max. We value your custom and are glad to hear that our online marketing is working really well for your business. Customer satisfaction is one of our priorities, so we always appreciate feedback on what we offer, thanks again!

Bewertet mit 1 von 5 Sternen

Fraudulant use of debit card

Comes as nice and friendly in the beginning, then missell services.
Also i got more results with my own Google £200 campaign than with their professionally trained staff and £300 campaign.
Unacceptable fraudulant use of my debit card details which they should not have kept as the contract was for one month only as per phone conversations.
I do hope they are PCI and GDPR compliant doing so but doubt it seriously...

5. November 2018
Bewertung ohne vorherige Einladung
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Antwort von Infoserve

Hi, we are sorry to see your review. We are currently investigating your complaint and will come back to you in due course. We would like to arrange a call with yourself to discuss your points.

We recommend 3-month trials as this is designed to provide a low-risk opportunity to see if our services will work for you and it genuinely does for the majority of businesses we work with. A one month trial didn’t work for your business and we're sorry that this was the case. We're always looking to improve our service and your feedback will help us do so. We can also confirm that we are compliant, thanks.

Bewertet mit 1 von 5 Sternen

Where to start

Where to start! They make out that they are a massive business but they are certainly not! The Ads campaign they run for me was hopeless, they go on about this free £250 credit but it’s all lies - they take at least 50% of money you hand over in fees but don’t tell you that!

If your running an Ads campaign ask them for proof that they put in what you had over! My clicks vs budget did not come to what I handed over that’s for sure!

Waste of time, only interested in how much they can take off you but quick to ignore you when you have an issue - STAY WELL CLEAR!

2. November 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service and very efficient highly recommended

The customer service and help and infoserve was brilliant, thanks to Darren and Michael. The website is easy to use and looks great, editing the website and re-publishing is so quick and easy. I've used other website builders and this is head and shoulders better than any other I've ever used and from the off my clients are complimenting my website.

31. Oktober 2018
Bewertung ohne vorherige Einladung
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Antwort von Infoserve

Hi Asaam, we are very pleased to hear your positive feedback on your website! We will pass on your kind words. The team have worked with a variety of different clients and understand that delivering what you need and what works for you, is the priority. A company website can be the difference between someone converting and bouncing straight off. Now we can hopefully work on driving even more traffic to your website. Thanks again

Bewertet mit 1 von 5 Sternen

Extremely poor customer service!

Extremely poor customer service!

From first interaction the team over promise and under deliver - in such a competitive market you are best served looking elsewhere, stay away!

29. Oktober 2018
Bewertung ohne vorherige Einladung
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Antwort von Infoserve

Hi Joe, thank you for providing your feedback, we can see that someone has now been in touch with you and they are currently in the process of trying to resolve this. In the meantime, we would like to thank you for bringing this to our attention.

Bewertet mit 1 von 5 Sternen

Aggressive and misleading marketing

Aggressive and misleading marketing. II didn't get any of the help I was promised and paid for.

11. Oktober 2018
Bewertung ohne vorherige Einladung
Infoserve-Logo

Antwort von Infoserve

Hi John
We’re sorry to hear of your experience. Customer satisfaction is extremely important to us so we will look into what has happened as an urgent priority. We would like to look into this matter urgently, if you could kindly call our Customer Services department on 0845 3677 400, so you can share your business details and telephone numbers with us, we will then have this matter addressed and resolved. Regards Infoserve.

Bewertet mit 5 von 5 Sternen

Company who can deliver.

In this world of companies promising the earth and delivering little, Infoserve stands out as a company who can deliver and do it with understanding and professionalism. It is a pleasure to deal with them, and in particular Matt Budd who has guided us through the art of achieving results without the jargon and hype often associated with online marketing

5. Oktober 2018
Bewertung ohne vorherige Einladung
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Antwort von Infoserve

Hi Rob
Thank you for your continued business and kind review. We aim to provide the best customer service, so we are pleased to hear about your experience with Matt. Thanks again!

Bewertet mit 5 von 5 Sternen

Infoserve and The Flyscreen Company

Infoserve have managed our GoogleAds campaign brilliantly.
We are not spending 10's of thousands of pounds a year but we still feel valued. I can see where every penny is going and I am very comfortable with where it is going.
The part I love most though is they are help educate all of us in the business with the level of data they provide and actually learning how to manage an ad campaign along side listing manager.
Here is to a long lasting business relationship!
Thanks
Jonny

1. Oktober 2018
Bewertung ohne vorherige Einladung
Infoserve-Logo

Antwort von Infoserve

Hi Jonny, many thanks for taking the time to give your feedback. We always strive to deliver a professional service to all of our customers. It’s good to hear that you've had a good experience working with Infoserve and that our services are working really well for your business. We hope your numbers continue to impress : )

Bewertet mit 3 von 5 Sternen

I WOULD LIKE TO SAY HOW PROFESSIONAL…

I WOULD LIKE TO SAY HOW PROFESSIONAL INFOSERVE HAS BEEN FOR ME, IN PARTICULAR NIKITA MCLEAN SENIOR DIGITAL MARKETING CONSULTANT, HAS HELPED ME STEP BY STEP THROUGH MY ACCOUNT, AS A NOVICE TO MY P.C.SHE HASE BEEN VERY PATIENT WITH ME AND VERY HELPFUL.I CANT THANK NIKTA ENOUGH.KEEP THE GOOD WORK UP INFOSERVER.KIND REGARDS PAUL DE FRATES

25. September 2018
Bewertung ohne vorherige Einladung
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Antwort von Infoserve

Hi Paul, thank you for taking the time to post your review, we are glad to hear that you are pleased with our service, customer satisfaction is extremely important to us. We really appreciate your kind words and we will make sure they are shared with Nikita and the Infoserve team.

Bewertet mit 5 von 5 Sternen

Helpful Marketing Company!

Great support with Infoserv, the dashboard for local directories is very easy to navigate and use, and Amanda has been a great help with keeping on top of things, with a knowledgable team at hand for issues arising.

4. September 2018
Bewertung ohne vorherige Einladung
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Antwort von Infoserve

Hi Mo, thank you for your positive review and complimentary comments about Amanda. We value your custom and are glad to hear that our online marketing is working really well for your business. Customer satisfaction is one of our priorities, so we always appreciate feedback on what we offer, thanks again!

Bewertet mit 5 von 5 Sternen

Amanda is brilliant

Amanda is brilliant, she contacts me on a regular basis explaining our website and how the results work. Amanda is very informative and helpful. Would highly recommend.

23. August 2018
Bewertung ohne vorherige Einladung
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Antwort von Infoserve

Hi Stephen
Thank you for your review, we will make sure Amanda is made aware of your kind words. We look forward to providing you with the best possible service and please let us know if we can help you boost your business profile online further.

Bewertet mit 1 von 5 Sternen

Persistently rude

Persistently rude. I have had several calls from these awful people "Hello, I'm calling on behalf of Google". . . .or "Yahoo." When I asked them to stop calling me they didn't. Eventually I blocked their number. That wasn't good enough for the rep. They called me back again and told me they had "300 telephone lines" they could call me back on. Their calls are intimidating and unacceptable. They will stop at nothing to try and solicit business from you.

22. August 2018
Bewertung ohne vorherige Einladung
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Antwort von Infoserve

Hi James
Thank you for letting us know your concerns. We would like to look into this matter urgently, if you could kindly call our Customer Services department on 0845 3677 400, so you can share your business details and telephone numbers with us, we will then have this matter addressed and resolved. Regards Infoserve.

Bewertet mit 5 von 5 Sternen

Great service

Having been with this company a number of months I can highly recommend this company to help grow your buisness and get more customers. Nikita has been very helpful in targeting specific areas to improve and generate more buisness.
I am most grateful for all her help and advise!!!

22. August 2018
Bewertung ohne vorherige Einladung
Infoserve-Logo

Antwort von Infoserve

Hi,
Thank you for taking the time to post your review, we are glad to hear that you are pleased with our service. We really appreciate your kind words and we will make sure they are shared with Nikita and the Infoserve team.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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