Feeling a bit peeved. I took my ingolsole watch to Worthing Samuels for a battery. Was told it would have to sent away. Paid £35 and after a couple of weeks was told battery could not be fitted as the... Mehr ansehen
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Das sagen Bewerter
I took my husbands digital Casio Watch into H Samuel as he could not work out how to reset it after a new battery was fitted elsewhere. Becky kindly reset the watch at no charge. Becky was very help... Mehr ansehen
Massive shoutout to Tim at H. Samuel Worthing. My wedding band had lost its shape, and he not only reshaped it perfectly but gave it a proper clean too. It looks better than it has in years. Super fri... Mehr ansehen
Popped in the other day with a ring that was misshaped and they reshaped my ring there and then and also gave it a polish and it looked amazing and it cost absolutely nothing great service can definit... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über H.Samuel - Worthing
Vom Unternehmen geschrieben
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Kontaktinformationen
15-19 Montague Street, BN11 3AX, Worthing, Worthing, Vereinigtes Königreich
- 01903235521
4.3
Hervorragend
41 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Went to fix my necklace o 04/04/2023…
Went to fix my necklace o 04/04/2023 and my experience was amazing, I felt very well treated, and the service was amazing.
Thanks Tim for the amazing work and for being very professional. I hope you should teach some people the meaning of deal with people. Great for you as a Human being and good for the company reputation.
4. April 2023
Bewertung ohne vorherige Einladung
Went to HS Samuel's Worthing to get our…
Went to HS Samuel's Worthing to get our Wedding Rings from Tim - he was so helpful it was unbelievable - from style help to information about the metals he knows his stuff & is honest with it too! So wedding rings now purchased I went in to get Bridesmaid bracelets and Tim was excellent at helping pick out the right type & at a great cost! Thanks Tim for all your help & I am sure we will see you again soon! Kerry & Graham
18. März 2023
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Feeling a bit peeved
Feeling a bit peeved. I took my ingolsole watch to Worthing Samuels for a battery. Was told it would have to sent away. Paid £35 and after a couple of weeks was told battery could not be fitted as the model was no longer made.Ref:R-13197768-C2BO. After picking the watch up I took it to another watch repairer. Took 10 minutes to fit a new battery. Now it’s working fine.
8. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von H.Samuel - Worthing
Hello Michael
Thank you for taking the time to provide this feedback.
I am so sorry that your watch was not able to be repaired when sending it away. As this was sent back to the suppliers of the watch it was themselves who would have sent it back. Which we do not have a say on. I can only apologise greatly.
However I have pleased that you have been able to get the watch repaired
Kind regards
Luke
Had great service from Tim and the team…
Had great service from Tim and the team at the Worthing branch. Bought some earrings for Xmas for my wife which subsequently broke. Returned them quibble free with a new pair arriving in less than 24 hours . Thank you
6. Januar 2022
Bewertung ohne vorherige Einladung
Excellent service from Becky
Excellent service from Becky - very polite, helpful and not at all annoyed when I took my purchase back 10 minutes after buying it and changed it for something else! Thank you!
24. Juni 2021
I was very pleased with the service I…
I was very pleased with the service I received recently from Dana she was very polite and courteous al through the sale of my watch .
23. Juni 2021
Great Purchase And lovely stuff
23. Juni 2021
I went in for a replacement wedding…
I went in for a replacement wedding ring. I fell in love with the one I now have and was given 20% off. I was thrilled. I took out 5 years' insurance at an incredible price and managed to buy my husband a watch for his birthday at 60% off. I paid less than the value of the ring for all this. The gentleman who served me was more than helpful.
23. Juni 2021
Very friendly and helpful
19. Juni 2021
Quick and efficient service
18. Juni 2021
The young lady who served me
The young lady who served me , was absolutely amazing I took my kids in to purchase a pair off earrings for there mum and the service was literally second to none and I will be back in the future
17. Juni 2021
Excellent service
Polite and friendly service throughout - by phone or in store. Excellent.
4. Juni 2021
Very helpful
3. Juni 2021
Great customer service
Great customer service. Order only took 3 days to arrive and communication from the shop was really helpful.
3. Juni 2021
Happy Shopper
Helpful and courteous staff. Excellent communication re my order and collection. Good price..thrilled with my purchases which were in the sale with an extra 20% off plus £25 off over £75. A bargain!
15. Mai 2021
Very good service,everything I needed…
Very good service,everything I needed to know about the items I purchased was explained very well.Staff welcoming and polite.
13. Mai 2021
Very polite and we'll trained staff
Very polite and we'll trained staff. Did everything she could to get me the best price possible.
11. Mai 2021
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